Premier Volvo Cars Overland Park
Overland Park, KS
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251 Reviews of Premier Volvo Cars Overland Park
Love my Volvo dealership! When a surprise issue cropped up with my XC60 after work, I called the Service Dept. and spoke with Richard. He was very understanding to my plight When a surprise issue cropped up with my XC60 after work, I called the Service Dept. and spoke with Richard. He was very understanding to my plight but indicated that they had no appointments available the next day. However, he checked with “the powers above” and he was able to get me in the next day! I was thankful and very appreciative. The next day, Richard contacted me several times to keep me updated on my car’s problem and progress. Before the day was over, my car was repaired, and I was back on the road. Thank you, Premier Volvo and Richard in the Service Dept! As always, top notch service and a car wash, too! More
Awesome experience, they very much owned the process and took responsibility for the satisfaction of the buyer. I'll be visiting them again in the future! took responsibility for the satisfaction of the buyer. I'll be visiting them again in the future! More
Appreciate the time Ryland took to listen to my issues during my last service visit. A long-standing issue is now resolved!! Always great service, on-time appointments and thourough explanations. during my last service visit. A long-standing issue is now resolved!! Always great service, on-time appointments and thourough explanations. More
Always great service It easy to work with the folks at Premier Volvo. Everything is handled efficiently, I'm kept informed of the progress, my car is ready when they say It easy to work with the folks at Premier Volvo. Everything is handled efficiently, I'm kept informed of the progress, my car is ready when they say it will be, and picking up the vehicle is quick and efficient. More
Outstanding experience! Not only have I purchased and leased many cars over the years, but I have also worked in the automotive marketing and dealer training industry (for ne Not only have I purchased and leased many cars over the years, but I have also worked in the automotive marketing and dealer training industry (for nearly every OEM) for 15 years of my career. Without exception, I have never had such a frictionless and welcoming experience. While I had never considered working with a dealership outside my market, I was introduced to Jimmy Loveland and couldn't be more satisfied. He made the process easy and simple, and put together an absolutely incredible deal (with no heavy upselling at all) which considered all my needs - and then some! Jimmy was extremely patient, and took the time to explain everything in a way I could understand. And, even after the sale, he was quick and responsive to any additional questions that came up. I recommend Jimmy and Premier Volvo to anyone looking for a trustworthy and engaging partner to help them find the best vehicle at the best price. More
Second purchase; just as smooth as the first Purchased my first and second volvo here. Recommend. Staff was friendly, informative, and not pushy! They were respectful of my time and needs. Overal Purchased my first and second volvo here. Recommend. Staff was friendly, informative, and not pushy! They were respectful of my time and needs. Overall great experience. More
loose ends were taken care of Bought a car from Premier and the car was missing a key fob. Silas Brown stayed on top of me getting another at a dealership closer to me. Usually tho Bought a car from Premier and the car was missing a key fob. Silas Brown stayed on top of me getting another at a dealership closer to me. Usually those are the things that get shuffled to the side after the sale of the car. Silas went out of his way to get it done. More
Amazing sales department Incredibly accommodating sales staff. Really worked well to make the deal. Incredibly accommodating sales staff. Really worked well to make the de Incredibly accommodating sales staff. Really worked well to make the deal. Incredibly accommodating sales staff. Really worked well to make the deal. A great experience. More
The best car buying experience! I just purchased a new Volvo XC90 from Premier Volvo and could not be happier. The level of professionalism throughout the experience was fantastic. I just purchased a new Volvo XC90 from Premier Volvo and could not be happier. The level of professionalism throughout the experience was fantastic. I am a remote buyer and Premier absolutely nailed the details to make remote buying work: thoughtful communications, accurate paperwork and clear expectations. That I received a great deal is just the icing. I have purchased cars from around the country and rate my experience with Jimmy Loveland and the wonderful team at Premier Volvo as one of the best ever. Buying a car is more than pricing these days - it's a genuine commitment to the customer experience. And, from my experience, the group at Premier Volvo seem to demonstrate this everyday. Highly recommend Premier Volvo and absolutely plan to buy from them again. More
Sales Rep, Jack, and customer rep, Courtney, were great! See above: Jack and Courtney we’re great. Jack had to get car ready for test drive in pouring rain... he went above and beyond. Courtney also! See above: Jack and Courtney we’re great. Jack had to get car ready for test drive in pouring rain... he went above and beyond. Courtney also! More