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Premier Volvo Cars Overland Park

Overland Park, KS

4.8
251 Reviews

7801 Metcalf Ave

Overland Park, KS

66204

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251 Reviews of Premier Volvo Cars Overland Park

November 29, 2019

Love my Volvo dealership! When a surprise issue cropped up with my XC60 after work, I called the Service Dept. and spoke with Richard. He was very understanding to my plight More

by Mwatsonks0702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Kinney
Dec 18, 2019 -

Premier Volvo Cars Overland Park responded

Thank you for the positive feedback! We are happy to know that you had a good service experience with us and with the help of Richard. We hope that you will continue to visit us in the future.

November 22, 2019

Awesome experience, they very much owned the process and took responsibility for the satisfaction of the buyer. I'll be visiting them again in the future! More

by Mst03
Recommend Dealer
Yes
Employees Worked With
Stan Stewart, Omar El-Jazouli
Dec 09, 2019 -

Premier Volvo Cars Overland Park responded

We were glad to offer you such an exceptional experience. Your needs are always our main concern. Let us know if there is anything else that we can help you with. Welcome to the Premier Volvo Family!!

November 22, 2019

Appreciate the time Ryland took to listen to my issues during my last service visit. A long-standing issue is now resolved!! Always great service, on-time appointments and thourough explanations. More

by JBK
Recommend Dealer
Yes
Employees Worked With
Ryland Foster
Dec 09, 2019 -

Premier Volvo Cars Overland Park responded

Thank you for the great review! We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 15, 2019

Always great service It easy to work with the folks at Premier Volvo. Everything is handled efficiently, I'm kept informed of the progress, my car is ready when they say More

by sjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Stone
Nov 16, 2019 -

Premier Volvo Cars Overland Park responded

Thank you, John, for taking the time to share your experience with Zachary! We're thrilled you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 07, 2019

Outstanding experience! Not only have I purchased and leased many cars over the years, but I have also worked in the automotive marketing and dealer training industry (for ne More

by jk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Loveland
Nov 16, 2019 -

Premier Volvo Cars Overland Park responded

Thank you for taking the time to write a review. We're thrilled to hear Jimmy Loveland went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new Volvo! We truly appreciate your positive feedback, and We look forward to taking care of any of your auto needs in the future. Welcome to the Premier Volvo Family!!

October 26, 2019

Second purchase; just as smooth as the first Purchased my first and second volvo here. Recommend. Staff was friendly, informative, and not pushy! They were respectful of my time and needs. Overal More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Kinney, Silas Brown, Jimmy Loveland, Sara Ruiz, Omar El-Jazouli
Nov 16, 2019 -

Premier Volvo Cars Overland Park responded

We appreciate you taking the time to leave us your positive feedback. It is wonderful to know that you are a loyal customer and that your second purchase has been great especially from Silas, Richard, Omar, Jimmy and Sara. We thank you for your kind words and we look forward to any future visits!

October 14, 2019

loose ends were taken care of Bought a car from Premier and the car was missing a key fob. Silas Brown stayed on top of me getting another at a dealership closer to me. Usually tho More

by RD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silas Brown
Nov 16, 2019 -

Premier Volvo Cars Overland Park responded

Thank you for the five stars! We are so glad to see that Silas has always gone above and beyond, following up after the sale to make sure all aspects are taking care of for you. can't wait to share your kind words with him. We appreciate your recommendation; please come back at any time! and welcome to the Premier Volvo Family!!

October 12, 2019

Amazing sales department Incredibly accommodating sales staff. Really worked well to make the deal. Incredibly accommodating sales staff. Really worked well to make the de More

by RideS40T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis was very accommodating. , Jimmy Loveland, Sara Ruiz, Omar El-Jazouli
Oct 12, 2019 -

Premier Volvo Cars Overland Park responded

Thank you for the positive review and rating! We are delighted to know that you had a good car buying experience with us . We value your business and we look forward to any future visits! Enjoy your car! and welcome to the Premier Volvo Family!!

October 06, 2019

The best car buying experience! I just purchased a new Volvo XC90 from Premier Volvo and could not be happier. The level of professionalism throughout the experience was fantastic. More

by geoffmalex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Loveland, Omar El-Jazouli
Oct 07, 2019 -

Premier Volvo Cars Overland Park responded

We are happy to hear that your car buying experience was a success! We will make sure to let Jimmy and Omar know the process was handled smoothly and professionally. We would also like to thank you for taking the time to leave us a positive review and share your experience with Premier Volvo! . Enjoy your new XC-90 and welcome to the Premier Volvo Family !!!

September 24, 2019

Sales Rep, Jack, and customer rep, Courtney, were great! See above: Jack and Courtney we’re great. Jack had to get car ready for test drive in pouring rain... he went above and beyond. Courtney also! More

by No thanks
Customer Service
Recommend Dealer
Yes
Employees Worked With
Courtney, Jack Bresser
Sep 27, 2019 -

Premier Volvo Cars Overland Park responded

Thank you so much for sharing your wonderful experience! We take pride in making sure our customers are our priority, which is why we are truly happy to hear that you had a great experience during your time with us. Please know we appreciate your business and hope to see you again!

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