Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Premier Volvo Cars Overland Park
Overland Park, KS
255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
255 Reviews of Premier Volvo Cars Overland Park
February 08, 2016
Friendly helpful service department Nick is a pleasure to work with ! Very friendly and ensures the work is done correctly and kept me informed of the process. Great guy all around! Nick is a pleasure to work with ! Very friendly and ensures the work is done correctly and kept me informed of the process. Great guy all around! More
by cleap85
Employees Worked With
Nick Dollar
July 17, 2015
TOP NOTCH SERVICE !! In my 45 years of driving & going to different dealerships, there are good ones, bad ones, lousy ones & ones that are rip-offs that don't last very lo In my 45 years of driving & going to different dealerships, there are good ones, bad ones, lousy ones & ones that are rip-offs that don't last very long. Well, this dealership I have to say is TOP NOTCH when it comes to the Service Department. I went to this dealership to have a 2002 Volvo checked out before I bought it. We never owned a Volvo so I know very little about them. The car also needed an oil change & the Right Front Headlight needed the bulb replaced. I talked to Dan, one of the service writers & set an appointment up with him on 7-14-15. who gets things done quickly & professionally. When I got there he was busy so Mark came up & helped. These service writers work as a team & get ALL info from you so the job will be taken care of the first time. If not, ask for Steve, the Service Department Manager. He has a good crew of mechanics who work on Mazdas & Volvos so anyone needing service --- I highly suggest this dealership for service. Just come in & watch, you'll see why. The mechanic who worked on the car, Gary, REALLY knows his mechanics on Volvo. The mechanic working next to him, John, is also very sharp. Between these 2 men alone, there is OVER 40 years experience! So, if you have issues with a Volvo, ask for either one of these men & you can rest knowing it's being done right the first time. I wasn't sure about Parts, so I went to the Parts Department & there were 2 men on computers, John & Mark. These guys know parts. I asked about the timing belt & oil seals & I got all the info needed so I knew what I was getting into with oil leaking on the belt. If you own or lease a Mazda or Volvo when it comes to service, this dealership is hard to beat with all the professional crews. From the time you drive into the service area & get greeted by Dan, Mark, or one of the service writers. To getting parts for your car, you know Mark or John will get you the right parts for you car. To the mechanics, you get the job done right the first time. When you leave you will be treated right, your car will be fixed. If not, they stand behind their work 100% More
by Mark
Employees Worked With
Mark & Dan (Service Writers), Gary & John (Mechanics), Mark & John (Parts), Steve (Service Manager), John Lank, Mark Coffman, John Janes
June 13, 2015
New car I just bought my first car and I love it a lot so much fun and a great car thanks to Danny I wouldn't of gotten it I just bought my first car and I love it a lot so much fun and a great car thanks to Danny I wouldn't of gotten it More
by Donovan
Employees Worked With
Danny, Dan Kliethermes
May 11, 2015
excellent service Dropping off my old car for routine maintenance turned out to be a car shopping event. I was not ready nor prepared for picking up a new car. Staff Dropping off my old car for routine maintenance turned out to be a car shopping event. I was not ready nor prepared for picking up a new car. Staff in the service department was very helpful and understanding. Sales and finance staff were also helpful and patient. I have already recommended some of my co-workers to go to this dealership if they are interested in purchasing Volvo. More
by mjohnson
Employees Worked With
Silas Brown (sales), Lynwood Williams (finance) and Mark Smallwood (service), Silas Brown
May 09, 2015
Excellent experience By far the best car deal experienced in the last 10 years. The entire wall the team courteous friendly and responsive to professional and all the res By far the best car deal experienced in the last 10 years. The entire wall the team courteous friendly and responsive to professional and all the responses More
by Sky" Radvan Skypala
Employees Worked With
Pres Taylor and Lynwood Williams in the finance group
