Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pete Franklin's Best Cars KC
Kansas City, KS
176 Reviews
Is this your dealership?
Sort by
176 Reviews of Pete Franklin's Best Cars KC
April 07, 2014
Great Customer Service I called Pete about an Issue with the car and he was all over it. It’s very refreshing in today’s world to receive such good Customer Service. Fro I called Pete about an Issue with the car and he was all over it. It’s very refreshing in today’s world to receive such good Customer Service. From the Purchase to the sevice and the follow up I am very happy and would highly recommend theis car lot More
by lachstin
Employees Worked With
Pete Franklin
April 06, 2014
Our car purchasing experience with Best Cars Kansas City was wonderful. We had spent half the day at another dealer wasting our time. We called up Russ and told him how much we wanted to spend and the car w was wonderful. We had spent half the day at another dealer wasting our time. We called up Russ and told him how much we wanted to spend and the car we wanted. He exceeded our expectations. When it came to financing Scott took great care of us. We love our 2011 Chevrolet Equinox and will definitely be back to buy another car from Russ in the future. More
by tspriggel
April 02, 2014
My first new car Because I did pre-approval application on the internet, an appointment with Russ Williams was scheduled to come in. As soon as I walked in Pete Frankl Because I did pre-approval application on the internet, an appointment with Russ Williams was scheduled to come in. As soon as I walked in Pete Franklin's I was greeted by a salesman who took me to Russ. When I met Russ I was greeted and offered refreshments. He was very nice and professional. He ask me what kind car i was looking for and i told him my choices, then he collected all my info. After the process was complete i was able get my third choice car, which was a Ford Taurus. I gave the down payment and filled out the paper and i was able to drive off the lot. All in all i had a great experience. Everyone in the office was nice and spoke when they seen me.......I would definitely go back and purchase another car in the future. More
by melvinross3
March 30, 2014
Excellent Service We went in with worries about our credit, availible funds, and no trade-in...Eric and Rob definitiley made eveything work out and made us feel like h We went in with worries about our credit, availible funds, and no trade-in...Eric and Rob definitiley made eveything work out and made us feel like human beings rather than a paycheck. The expertise, customer service, and quality of everything that is Pete Franklin's has absolutely been an eye opener for future business if we need it. More
by scottboguske
Employees Worked With
Rob Stevenson
March 30, 2014
Pete Franklin Best Cars of KC My experience with Pete Franklin's was amazing. When I thought I couldn't get a new car they got it done. Eric Ray the gentleman that assisted me thro My experience with Pete Franklin's was amazing. When I thought I couldn't get a new car they got it done. Eric Ray the gentleman that assisted me through out the whole process. Showed me the whole building, and introduced me to the whole Pete Franklin team. This dealership is one like no other. They really do care about the individual and their needs. Sincerely, Donald Tipton More
by donaldtipton
March 29, 2014
Great experience These guys are great. Ryan was very professional and was very friendly. They don't give you the run around and are great at what they do. These guys are great. Ryan was very professional and was very friendly. They don't give you the run around and are great at what they do. More
by KchervitZ
Employees Worked With
Ryan Blevins
March 28, 2014
Very friendly!! Russ was awesome.. great personality.. worked with us to get us in a car.. it wasn't the car that we were looking for but its a car that will do our family good!!! Loved how the Pete came worked with us to get us in a car.. it wasn't the car that we were looking for but its a car that will do our family good!!! Loved how the Pete came out and introduced himself to us ( thank you for making us feel welcomed in your dealership). Scotty was helpful explaining to us all the detailed paperwork and making it a very easy process for us.. Looking forward to coming back and getting my husband into a 4x4 hopefully soon!! thank you EVERYONE!!! find a good home for my beast!! ( escape).hahaha!! More
by swilkerson
March 27, 2014
My husband and I were looking for a second car...we found a great. affordable deal on a late model car plus friendly & experienced salespersons! a great. affordable deal on a late model car plus friendly & experienced salespersons! More
by brendajackso
Employees Worked With
Ryan Blevins
March 21, 2014
We had an excellent experience at Best Cars KC. From the time we pulled up we were greeted by Chantelle, and the buying process was made easy, especially when we were given the run around by another dealers time we pulled up we were greeted by Chantelle, and the buying process was made easy, especially when we were given the run around by another dealership. Chantelle was very eager to help and Russ made it happen. David took care of detailing our vehicle and Scott made the financing go over well. Pete Franklin greeted us with open arms. What a wonderful buying experience. Best Cars KC is a God send. Thank all of you for you help and support. God bless. Pastors Travis & Lisa Shockley More
by pastorshock
Employees Worked With
David Gharst
March 19, 2014
I was interested in a truck they had so I called down and spoke with Russ. Russ was pushy and constantly asking when I could "come in and get a great deal." Anyway, I made a cash offer on the truck and Rus spoke with Russ. Russ was pushy and constantly asking when I could "come in and get a great deal." Anyway, I made a cash offer on the truck and Russ who then ran it by with Sales Manager. They countered with $300 higher than my offer. I eventually got him talked down to $200 higher than my original offer. I told him I would mull it over and call him back. While making arrangements to make the hour and a half drive to purchase the truck, Russ called back and said the owner, Pete Franklin had over ruled their counter offers and they were back at the original asking price. Unbelievable. I was at a loss for words. I've never heard of any car dealer or any business for that matter doing this. I'm glad the deal went south. They didn't deserve my business or anyone's if they treat their customers like that. I HIGHLY recommend avoiding this joke of a car dealership. For more information on how they conduct business, please do an internet search and look other review sites. I found a review from a past employee and what he said solidified the reason I'm glad the deal went south. Again, AVOID this dealership... It's not worth the headache. More
by S276474
