Paul Moak Subaru

Great service and great relationships.. We’ve bought several cars from this dealer and Lynn Hancock, specifically. She is a joy to work with and we recommend her highly. Likewise, Morgan, wh We’ve bought several cars from this dealer and Lynn Hancock, specifically. She is a joy to work with and we recommend her highly. Likewise, Morgan, who solved our problem was terrific and very knowledgeable and personable... 2018 Outback was taken care of immediately. We are very pleased. More

Friendly Service Department Friendly and courteous service staff. Got the job done and exceeded my expectations as far as the services performed. Only complaint is what they char Friendly and courteous service staff. Got the job done and exceeded my expectations as far as the services performed. Only complaint is what they charge for labor, quite a bit more than others I’ve used. More

service is horrible I have a 2018 Subaru forester. When I first purchased the vehicle is was wonderful. however; within two months I started experiencing my window goin I have a 2018 Subaru forester. When I first purchased the vehicle is was wonderful. however; within two months I started experiencing my window going up an down on its own. I have been to the dealership three times for it to be fixed. my last visit was on Tuesday 11/21/2018 and was told by one of the technicians that it was fixed as far as he is concerned. once I left the dealership, I started back having the same problem within two hours. their is a recall on the window, however paul moak Subaru in Jackson, ms will not FIX IT. This vehicle is driven by my college child. a window that will not stay up is a safety problem, along with endangering her life due to her college in a not so good neighborhood. this is unacceptable. I told the lady on the phone that I was contacting corporate, and she stated their is no corporate number. my next step is contacting my attorney, the BBB, as well as the local news More

Redo of previous review I was given info on sales of extended contract at check out good thru sept. The next day i made numerous calls to purchase and left messages on automa I was given info on sales of extended contract at check out good thru sept. The next day i made numerous calls to purchase and left messages on automated system. I was frustrated at the time i did the revoew. I didnt know business office wasnt open on saturday (the last day of the month). Since then all kinds of allowances were made for it extending into oct. Subaru folks u r the best. More

Great service Everyone I came in contact with was kind, courteous and helpful. The service department was the best I've ever been to. Thanks for everything! Everyone I came in contact with was kind, courteous and helpful. The service department was the best I've ever been to. Thanks for everything! More

Subaru Service Quick, friendly staff there to serve you and your vehicle. Willing to help with coupons or discounts for your peace of mind. Not the first visit and d Quick, friendly staff there to serve you and your vehicle. Willing to help with coupons or discounts for your peace of mind. Not the first visit and definitely not a last one. More

Love my new Subaru I recently purchased a new black Subaru Outback. Paul Moak’s Salesperson, Bradley Clark was knowledgeable about the inventory and features of the diff I recently purchased a new black Subaru Outback. Paul Moak’s Salesperson, Bradley Clark was knowledgeable about the inventory and features of the different models. Extremely helpful! Thanks Bradley, I love my new car! More

Great service Always treated with courtesy, everything explained. I could not be happier with my experience with Paul Moak . Everyone, even in passing, has a smile Always treated with courtesy, everything explained. I could not be happier with my experience with Paul Moak . Everyone, even in passing, has a smile and greeting. More

Excellent service Daniel did a great job showing me your different products and was very knowledgeable and patient with my many, many questions. He had my needs in mind Daniel did a great job showing me your different products and was very knowledgeable and patient with my many, many questions. He had my needs in mind in directing me to the Outback. More

Subaru Outback Purchased multiple vehicles from them. Always great people to deal with, friendly, no high pressure approach, just good honest folks to deal with. Bou Purchased multiple vehicles from them. Always great people to deal with, friendly, no high pressure approach, just good honest folks to deal with. Bought both new and used over the years. More