Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Paul Moak Subaru
Jackson, MS
764 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
764 Reviews of Paul Moak Subaru
March 28, 2026
Chip was such a great salesman to work with- he was professional as well as personable. This is the second used vehicle I've purchased from Paul Moak Automotive and will certainly return in the future professional as well as personable. This is the second used vehicle I've purchased from Paul Moak Automotive and will certainly return in the future should I need to purchase another vehicle. More
by BB
Employees Worked With
Chip Burns
March 26, 2026
We have used Paul Moak for our last two car purchases. Everyone we have dealt with has been friendly and professional. No one pressured us and answered all of our questions. We also use Paul Moak for Everyone we have dealt with has been friendly and professional. No one pressured us and answered all of our questions. We also use Paul Moak for service on our Subaru have had the same experience. We will continue to use and recommend Paul Moak! More
by donnalane12498
Employees Worked With
Bradley Clark, Ashley Herrin
March 16, 2026
The staff was friendly, professional and informative and quick to help me with any questions that I had for my 2026 Subara Crosstrek Wilderness. quick to help me with any questions that I had for my 2026 Subara Crosstrek Wilderness. More
by beardedwolf2707
Employees Worked With
John Scarbrough, Brian Baskin
March 10, 2026
Professional, friendly, efficient staff, clean exterior and grounds. The customer lounge is clean, well stocked with snacks, water and coffee. Several roomy desk bays with electrical outlets for private la and grounds. The customer lounge is clean, well stocked with snacks, water and coffee. Several roomy desk bays with electrical outlets for private laptop/paperwork. Will be back for an oil change from 2 hours away! More
by nancyt4201
Employees Worked With
Brian Baskin, Morgan Goslin
March 09, 2026
This was our second Subaru purchase at Paul Moak Subaru. An Outback for my wife and recently an Ascent for myself. We’ve been really impressed with the engineering, handling and safety features of the vehi An Outback for my wife and recently an Ascent for myself. We’ve been really impressed with the engineering, handling and safety features of the vehicles. Chip Burns and the team were great to work with on both purchases! They were very attentive to any questions and are very knowledgeable on the cars and we were able to make informed and fair decisions on our purchases. Routine service is important on any car and we have been impressed with the Paul Moak Subaru Service Department as well. We’re enjoying our Subaru Outback and Ascent! More
by Richard R.
Employees Worked With
Brian Baskin, Chip Burns, Ashley Herrin, Butch Bandy
March 08, 2026
Everyone was very informative and kind. My sales rep Johnnie Westerfield went over all the safety features. I was at the dealership just to check out the Crosstrek but ended up purchasing My sales rep Johnnie Westerfield went over all the safety features. I was at the dealership just to check out the Crosstrek but ended up purchasing it the same day. More
by Ktismeme
Employees Worked With
Johnnie Westerfield
February 27, 2026
I have taken my Subaru Outback to Paul Moak twice now for repairs. Their customer service is polite, informative, and quick to schedule an appointment. Both times I got in the exact day I needed to, I am com repairs. Their customer service is polite, informative, and quick to schedule an appointment. Both times I got in the exact day I needed to, I am coming from out of town. Both times I was informed of every step they were taking. Their waiting area is very comfortable with an assortment of coffees, teas, snacks, and reading materials. I appreciate their hard, reliable, and prompt work. More
by brazilnutcase
Employees Worked With
There may have been others that I was not aware of., Brian Baskin, Morgan Goslin
February 15, 2026
A great dealership! This is my second Subaru purchase from them. Brad Clark, Daniel Snellgrove, and Morgan Gosling are absolutely the best. Very personable and make you This is my second Subaru purchase from them. Brad Clark, Daniel Snellgrove, and Morgan Gosling are absolutely the best. Very personable and make you feel like part of the family. Love this place! More
by Mr. Wilson
Employees Worked With
Bradley Clark, Daniel Snellgrove , Morgan Goslin
