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Paul Moak Subaru

Jackson, MS

4.9
620 Reviews

740 Larson Street

Jackson, MS

39202

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620 Reviews of Paul Moak Subaru

October 28, 2024

CSR at dealership was friendly, helpful. Location not the most convenient but what that lacks is more than made up for by clean, comfortable facilities with nice waiting area and great servi More

by MRousselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin
Nov 01, 2024 -

Paul Moak Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2024

Bradley and the folks at Paul Moak Subaru made the car buying experience easy. We are thrilled with our purchase! More

by amelia01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley (sales)
Oct 19, 2024 -

Paul Moak Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

Always excellent Customer Service! They go out of their way to be helpful and kind. More

by Ken Rainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Oct 19, 2024 -

Paul Moak Subaru responded

Hi Ken, we are very happy to have provided you with such a positive experience! We hope you have a great day!

October 15, 2024

I had an appointment and they got me in and out on time, great job More

by nowork09
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Oct 18, 2024 -

Paul Moak Subaru responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 14, 2024

Found the problem and made the repair without any issues. Was kept informed of progress of repairs and findings. Overall level of performance for this issue was outstanding. More

by rolman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Oct 17, 2024 -

Paul Moak Subaru responded

Hi Rolman, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

October 14, 2024

Purchased my Outback a few months back and that process was smooth. Just had the first service done and they were very professional. More

by roc-roc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Chip Burns
Oct 17, 2024 -

Paul Moak Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 09, 2024

Zach Gallagher was great salesman and deal maker along with used car guy. Paul the business manager who we waited on for hours to do paperwork work totally sucks. We were the only people in the building a More

by randy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zach Gallagher
Oct 13, 2024 -

Paul Moak Subaru responded

Hi Randy, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to John Scarbrough, General Manager, at 601-360-2120 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 09, 2024

Excellent customer service, flexibility in scheduling, and meeting the schedule as explained. Clean facility and terrific amenities. More

by Baja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hammons, Brian Baskin, Michael Pittman, Morgan Goslin, Joe Ward, Todd Druery, John Pendleton, Larry Jones
Oct 13, 2024 -

Paul Moak Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2024

Although oil changes are not available on Saturdays, my car was worked in late Friday afternoon and the service was very quick. More

by sgcaraway
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Michael Pittman
Oct 05, 2024 -

Paul Moak Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 26, 2024

Great service and great employees. Vehicle was serviced quickly and repairs done quickly, No issues! More

by lonnie.keller
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Sep 26, 2024 -

lonnie.keller responded

Great service team, which does outstanding work!

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