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Paul Moak Subaru

Jackson, MS

4.9
614 Reviews

740 Larson Street

Jackson, MS

39202

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614 Reviews of Paul Moak Subaru

July 19, 2019

Buy a Subaru Pleasant experience purchasing a car at Paul Moak Subaru. No undue pressure. Explained all the features. Always a pleasure to deal with Lynn. She show More

by Luvasubaru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentleman who cleaned the car for delivery did a great job. , Jerry Warfield, Rebecca McCarty, Lynn Hancock
Jul 19, 2019 -

Paul Moak Subaru responded

Thank you for taking the time to share your pleasant Paul Moak experience online for other shoppers to read. Welcome to the Paul Moak Subaru family! Our team had a great time working with you and we know you're going to have years of fun adventures ahead in your new Subaru!

June 10, 2019

You are mistaken no one worked closely with me. I left a message with the GM of Subaru asking him to please call me and sell me a Subaru. No one returned the call. You all said in a rebuttal that yo More

by LBelk
Customer Service
Recommend Dealer
No
Employees Worked With
Jerry Warfield did not return a message and does not need to at this point., Jerry Warfield
Jun 10, 2019 -

Paul Moak Subaru responded

Ms. Belk, we take accountability for miscommunication with you and offer our sincere apologies. We know you will enjoy your Subaru--it's a great brand and we are always delighted when new customers fall in love with it!

May 24, 2019

Always good Staff treat customers well. Easy check-in for service, pleasant place to wait for car (with snacks and coffee and water). All service is explained. C More

by CarOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pittman, Brian Baskin, Morgan Goslin
Jun 18, 2019 -

Paul Moak Subaru responded

Thanks for taking the time to share your positive experience with our dealership and team members online for others to read. It's always a pleasure to work with you and keep your Subaru in tip-top shape.

May 02, 2019

Excellent service! The professional know how and courtesy is easily recognizable with their top priorities not only to make sure your vehicle runs well but also runs saf More

by Subaru lover!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hammons, Brian Baskin, Michael Pittman, Morgan Goslin
Jun 18, 2019 -

Paul Moak Subaru responded

We love to hear your feedback! Thanks so much for posting online for others to read about how our team treats our valued customers. It's always a pleasure to work with you!

March 27, 2019

Excellent Waiting room very good. Morgan answered questions and provided demo of Ascent feature. Brian efficiently arranged service. Parts employees got touch u More

by Subaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Ricky Netherland, John Shamburger, Morgan Goslin
Jun 18, 2019 -

Paul Moak Subaru responded

Thanks for sharing your positive experience online! We are standing by to assist you and love having you in the Paul Moak Subaru family!

March 14, 2019

Great people, no pressure I went to test drive a used car they had and did not like. The salesman showed me a few other options and details on those; I wasn’t quite ready to ma More

by Disco girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Burns
Mar 26, 2019 -

Paul Moak Subaru responded

We were honored to help you out and get you on the road in a great car! Thanks for taking the time to share your positive Paul Moak experience online for others to read. We are here for you throughout the future!

February 23, 2019

John Milner I have always had great service from Pahl Moke Subaru and would recommend the dealership there for all service needs for Subaru vehicles. I purchased More

by Jmilner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Baskin
Mar 26, 2019 -

Paul Moak Subaru responded

Thanks so much, John! Your loyalty to Paul Moak Subaru means a lot, and we always look forward to seeing you here at the dealership. It's an honor to have you as a part of the Subaru family!

February 08, 2019

Best experience I have ever had with a dealership. By far the best experience with a Service Department. Met my appointment time and completed warranty work by the afternoon as agreed. They have earn More

by John C 2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Baskin
Mar 26, 2019 -

Paul Moak Subaru responded

We love to hear that! It is an honor to earn your business and we look forward to serving you throughout the future. Providing expert Subaru service in an efficient, pleasant manner is our #1 priority!

January 22, 2019

Recall and Routine Svc Morgan is responsible for the excellent experience. The Service Providers certainly took great care to perform the work.... however, customers dont us More

by KenR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
December 22, 2018

Superb customer service Been buying from Paul Moak for several years. In all those many years, their customer service in sales and service has never changed....customer first More

by StlMag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Chip Burns
Jan 01, 2019 -

Paul Moak Subaru responded

You are correct! We truly value our relationship with you and your loyalty to Paul Moak. And we're especially appreciative to you for taking the time to share your experience online for others to read!

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