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Paul Moak Subaru

Jackson, MS

4.9
614 Reviews

740 Larson Street

Jackson, MS

39202

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614 Reviews of Paul Moak Subaru

December 19, 2019

Quick and professional service. Kept informed. Bought service contract so this visit was free. Love Paul Moak and love my Outback! Will keep coming back! More

by Col
Recommend Dealer
Yes
Employees Worked With
Rick Hammons, Brian Baskin, Michael Pittman, Morgan Goslin
Jan 10, 2020 -

Paul Moak Subaru responded

Thank you for sharing your positive feedback online for other shoppers to read! We are thrilled to have you in the Paul Moak Subaru family and look forward to serving you for years to come. You made a wise choice with your Outback!

December 12, 2019

They provide Courteous, quick, and quality service. The facilities for waiting are excellent also. I see no reason to have my Subaru Outback serviced anywhere else. More

by DJW
Recommend Dealer
Yes
Employees Worked With
Brian Baskin
Dec 18, 2019 -

Paul Moak Subaru responded

That's what we love to hear! Thanks for choosing Paul Moak Subaru....Mississippi's exclusive Subaru dealership. We promise no one will take better care of your Outback!

December 07, 2019

Waited too long for general service on vehicle, and had an appt . Many people in waiting lounge, and all had been there for some time. More

by khjbirdwtchr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Baskin
Dec 18, 2019 -

Paul Moak Subaru responded

Thanks for sharing your feedback with our dealership so that we may continually improve. We apologize for the wait time you experienced during your most recent visit. We can assure you that our technical team does their best to get everyone in and out as quickly as possible, without sacrificing technical expertise.

November 25, 2019

Great experience! Ron Wallace is a wonderful salesman. The entire staff at Paul Moak Honda are so courteous and helpful. Will recommend them to anyone! More

by Alisha
Recommend Dealer
Yes
Employees Worked With
Ron Wallace
Nov 27, 2019 -

Paul Moak Subaru responded

We appreciate your recommendation, Alisha! Welcome to the Paul Moak family! We are so glad we earned your business and pledge to be here for you throughout the future!

October 28, 2019

New car keys Just needed a set of ignition keys cut although they are very expensive the gentleman was helpful and courteous I am to return on Wednesday to pick th More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Hancock
Nov 14, 2019 -

Paul Moak Subaru responded

Jim, thanks for sharing your feedback online for others to read. Car keys these days are not what they used to be, are they?! They are highly technical and come with a higher cost than the metal keys of the past. We are standing by to assist you and make sure everything continues to go smoothly for you and your ownership experience.

September 26, 2019

Best experience buying car ever! Very positive experience! Lynn was great to work with..friendly, very knowledgeable and no game playing! She spent a lot of time with me, I was high More

by Cary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Warfield, Lynn Hancock
Oct 11, 2019 -

Paul Moak Subaru responded

Well we are just delighted to read your feedback about your experience with the team at Paul Moak Subaru, as well as the Subaru brand! Thanks for being such a special customer--Lynn absolutely loved working with you and we all consider you a friend! Look forward to taking good care of your Subaru for years to come! Thanks so much for the recommendation!

September 01, 2019

Thank You! Rick was very helpful in working in an appointment for our son’s car. While we were waiting, the sales and service team visited with us and answered q More

by For,dkn468
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Hammons
Oct 11, 2019 -

Paul Moak Subaru responded

Thanks so much for taking the time to post an online review from your experience with our service team. It was our pleasure to assist you family and we are here for you as needed throughout the future! Thanks again and safe travels from your friends at Paul Moak!

August 27, 2019

Great first car buying experience They have awesome customer service! Bradley, Butch, and Ashley were all helpful, patient, and friendly! I’m already in love with my car! Would recomme More

by Klogan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Herrin, Bradley Clark, Butch Bandy
Aug 28, 2019 -

Paul Moak Subaru responded

Welcome to the Paul Moak Subaru family!! Our team loved working with you and we are so excited to have you behind the wheel of a Subie! Thank you for the recommendation--we are here to serve you throughout the future!

August 09, 2019

Car maintenance The service department is professional, friendly, and thoughtful. They make sure to explain options and what is needed in understandable terms. The wa More

by Gigi,ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
July 24, 2019

Tops in customer service! Excellent customer service! Morgan is always extra nice...,you feel like family! They are always get you in immediately, and give you an estimate as More

by Jean1640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure what his name is, but the gentleman that takes your money! He’s a really nice guy!, Morgan Goslin
Jul 25, 2019 -

Paul Moak Subaru responded

Thanks for the great feedback on our service team! We always enjoy working with you and appreciate your loyalty to Paul Moak Subaru!

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