Paul Moak Subaru

The overall experience was very good. We felt no pressure at any time. We were allowed to make our decision in our own time. They made it very clear they would work with us to earn our business wh pressure at any time. We were allowed to make our decision in our own time. They made it very clear they would work with us to earn our business which is just what occurred. We also feel comfortable that the Subaru team at Paul Moak will be there for us if we need them in the future as they promised. More

We experienced a no pressure pleasant attitude from our sales lady, Jamie Moak. Jamie related well with my wife for whom we were considering buying the car. This looking and returning lasted about two week sales lady, Jamie Moak. Jamie related well with my wife for whom we were considering buying the car. This looking and returning lasted about two weeks. During that time we shopped around but had not found anything to our liking and budget. We went back to look for a good used outback and once again drove a new outback that my wife really liked. We shopped around a bit more that very day and decided the outback was the car for her. We were given what we finally felt was a good price. Along with the price I had a few options I wished to add. The manager, Jerry Warfield was very helpful in getting us into the position that I felt they valued my repeat business and structured the complete transaction such that I was a happy purchaser and they were happy to sell me the car. I will go to this team next time I'm in the car market and will not hesitate to recommend them to others whom I know are considering buying a car. We ended with what I felt was a win win deal and I appreciate doing business like that. More

I had attempted to purchase in Memphis, not a lot of success. I had a contact who put me in touch with this dealer in Jackson MS. They were willing to deal and meet my price. In exchange I had a way t success. I had a contact who put me in touch with this dealer in Jackson MS. They were willing to deal and meet my price. In exchange I had a way to Jackson from Memphis to purchase the car. They made it very easy to purchase the vehicle. Financing, information on the vehicle use after purchase, only piece left is waiting for the company they helped me work with to get tags and title done for Tennessee. It was worth the drive to work with this dealer. Now they probably will not see me for service, but I would expect that to be first rate as well. More

We bought a used Subaru Outback a couple of years ago. Because of its mileage and the need to pass it along to our young son, we were in the market for a new car. We looked at Toyota's and Nissan's at de Because of its mileage and the need to pass it along to our young son, we were in the market for a new car. We looked at Toyota's and Nissan's at dealers located closer to our home, but really could not settle on either of those makes. We were so pleased with our old Subaru that we decided to drive further from home and visit Paul Moak and check out the new Subaru's. We're glad we did. The salesperson, Lynn Hancock, was most helpful. She did not pressure us and was knowledgeable about the products (we also looked at a Honda and the Forrester). After test driving the Honda and Forrester we knew that we had to buy the Subaru. We decided on buying another Outback. The Sales Manager, too, was most helpful. There was no "tug-of-war," back-and-forth, but we were able to quickly settle on a price and get to the paperwork. I would certainly recommend this dealership to anyone looking for a new or used car, and most assuredly recommend the Subaru Outback. More

I had originally purchased a new 2010 Subaru Outback from Paul Moak and made the purchase at a time when the Outback was in high demand. I felt like due to the dealer having the pressure of availability, th Paul Moak and made the purchase at a time when the Outback was in high demand. I felt like due to the dealer having the pressure of availability, they were unwilling to negotiate a lower price for me on this original purchase. I was pleased overall with the Outback but felt I needed to have towing/hauling capability which I didn't have with the Outback--the towing hitch was about an $800 dollar Subaru factory option, which I think is a bit inflated. I ended up trading the Outback for a full size GMC Sierra truck which I was very happy with--minus the fuel economy. After some six months or so of hard thinking and weighing out the cost-benefit of truck ownership, I determined that even though I used the truck bed a great deal on a recent move I made--I just wasn't seeing the true value in my circumstances for continuing to drive a full size truck. At this point I contacted PM again, to see what pre-owned Subaru vehicles were available. I worked for some two weeks with Mr. Long until I finally agreed to trade my GMC truck even, in exchange for a higher mileage 2010 Subaru Outback, which included an extended warranty agreement for 3yrs/36,000 miles. In summation, I feel the sales team at PM did all they could to accommodate me wanting to get back into a Subaru Outback. They were sensitive to my situation and made me the best deal they could; I am thankful for that. I would recommend the Paul Moak dealership to anyone. More

Buying a car (SUV) for the first time - Mrs. Hancock and Mr. Long were helpful, knowledgeable, and all-in-all a pleasure to work with. They helped us through everything from the test drive - with a very rea Mr. Long were helpful, knowledgeable, and all-in-all a pleasure to work with. They helped us through everything from the test drive - with a very reasonable route, that helped me test the car over local roads and the interstate - to the trade-in to the sale with courtesy and fairness. I came away feeling like I had been treated with utmost respect. They were willing to work with us on pricing on a remaining 2010 - balancing our needs against their own. At the end, I got to drive away with the car of my dreams, and feel that if I have any questions or concerns in future, they will be able to help me through that, too. I would highly recommend both the dealership, and the employees - and as far as I can tell so far, the SUV, as well! More

After stopping at two other dealerships, I went to Paul Moak to try out the Forrestor. I'd read that it was a good fit for vertically challenged drivers. I liked it. Sam, the salesman, also showed me othe Moak to try out the Forrestor. I'd read that it was a good fit for vertically challenged drivers. I liked it. Sam, the salesman, also showed me other vehicles. He willingly grabbed keys for five different vehicles so I could test out the fit. Being shorter, finding a steering wheel that was far enough from me while I am still able to press the pedals, is easier said then done. So Sam let me sit and test drive multiple vehicles. As I had been looking at cars for hours, not only were the cars all confused in my mind, but I was tired of sales people. I told Sam up front, I wasn't buying today. I didn't want new. I wanted to see what fit. So we tried the used vehicles he had on hand. I even drove the Forrestor home for the night while I reviewed our finances. Alas, it was out of our price range. So I returned it, knowing it wasn't econmically wise and didn't make me jump for joy. A few days later, Jerry called me with a different vehicle that was in our price range. He offered to have Sam drive it out to me. I test drove this car. And bought it that night. This was all done with no pressure, with understanding and kindness. And I do appreciate that. More

I had a great experience at Paul Moak Subaru. The employees are professional, friendly and courteous. The whole experience from looking to buying was positive. I feel like they are more than a busine employees are professional, friendly and courteous. The whole experience from looking to buying was positive. I feel like they are more than a business but also friends. When I had trouble getting my GPS and Bluetooth working, Lynn and Jerry took time to sit in my car and troubleshoot with me. Lynn wrote me a personal note and called me to thank me for my business. She also checked back in with me throughout the process. When the first car I looked at did not work, she helped me find a better choice. I am totally satisfied with my experience at Paul Moak. My family buys our cars from no other dealership! More

The best way to describe the experience that my wife and I had at Paul Moak is to say that we were treated like family. Jim McLeod was the first person that introduced himself, and he took the time to sit I had at Paul Moak is to say that we were treated like family. Jim McLeod was the first person that introduced himself, and he took the time to sit with us and get to know us while we waited to be helped by Bo Long, who was the second individual we met. Bo was great to work with, was willing to answer all of our questions, and was incredibly friendly throughout the whole process. We then met Jerry, who handled our actual purchase and paperwork, and were again treated very hospitably. They uphold a high standard of excellence and integrity, and we would highly recommend them to any of our friends or family. More

My family has bought vehicles for years from Paul Moak and our experience has always been great. When we purchased the cars, we were treated with courtesy and respect. No hard sell. When we returned fo and our experience has always been great. When we purchased the cars, we were treated with courtesy and respect. No hard sell. When we returned for service later, the work was done promptly and they resolved any problems with as little inconvenience to us as possible. More