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Paul Moak Subaru
Jackson, MS
614 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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614 Reviews of Paul Moak Subaru
September 20, 2018
Very good and above average All categories of my experience were very good if not excellent. All members involved, in the transaction were above par. I knew the Outback was going All categories of my experience were very good if not excellent. All members involved, in the transaction were above par. I knew the Outback was going to be my choice of new vehicles. The trade in allowance they gave me was very fair and probably more than I expected. More
by Segdc
Employees Worked With
Rebecca McCarty, Bradley Clark
September 09, 2018
12,000 mile maintenance Very friendly, courteous, and knowledgeable staff. Wish more dealers treated you this way. Highly recommend purchasing from this dealership. Subaru is Very friendly, courteous, and knowledgeable staff. Wish more dealers treated you this way. Highly recommend purchasing from this dealership. Subaru is one of the best cars on the market. More
by Sub Owner
Employees Worked With
Brian Baskin, Lynn Hancock, Morgan Goslin
August 29, 2018
Customer Service Paul Moak Subaru has employees that care about your car buying/servicing experience! I recently purchased my Crosstrek through them and it was by far, Paul Moak Subaru has employees that care about your car buying/servicing experience! I recently purchased my Crosstrek through them and it was by far, the Best car buying experience I have had. Also recently, I had a recall for a part. Paul Moak Subaru’s Service Dept made sure I understood what the issue was, making my appointment to have it corrected, and making sure I was happy with my service! Definitely a dealership that cares about its customers! More
by crwilliams3
Employees Worked With
Paul Moak, Brian Baskin, Lynn Hancock, Ashley Herrin
July 12, 2018
greatest experience in purchasing a vehicle I was very well pleased with this dealership. Mr. Chip Burns, is the world’s best salesman, he go the extra mile to make sure the customer is satisf I was very well pleased with this dealership. Mr. Chip Burns, is the world’s best salesman, he go the extra mile to make sure the customer is satisfied, very professional, courteous and never act as though he get tired on helping the customer. Everyone were great. The salesManaget, Mr Warfield work with me , and also Mr Brian and Mr Rick you are the best . You makes the dealership what it is today, and make people want to do business with you. Thank you all! More
by Lene,lovo2
Employees Worked With
Jerry Warfield, Rick Hammons, Brian Baskin, Chip Burns
July 11, 2018
Confused When your wife brings her car in and is treated like she is nuts, I cannot recommend anyone to your service shop. They did not even get in the car an When your wife brings her car in and is treated like she is nuts, I cannot recommend anyone to your service shop. They did not even get in the car and ride with her, but wanted me to come there and ride with them. Being a shade tree machanic of American cars, I knew the tires were cupped when she took it up there, but I wanted to know why. They balanced the tires and sent my wife down the road with the same shaking car. Now I still have to replace struts at for another 1000$ at a shop that is not the dealership. It’s ridiculous. More
by Mapman
Employees Worked With
Brian Baskin
June 30, 2018
Helpful and Attentive Brian Baskin and Morgan do an excellent job of coordinating my car service. The technicians do a quality job!! Enjoy the personal attention that is gi Brian Baskin and Morgan do an excellent job of coordinating my car service. The technicians do a quality job!! Enjoy the personal attention that is given at each of my visits! Thanks More
by squirrel
Employees Worked With
Brian Baskin, Chip Burns, Morgan Goslin
June 09, 2018
Wash Subaru The service was ok. I got a loaner which I’m glad it was an outback. However they did not do a good job cleaning the Subaru. The inside was not vac The service was ok. I got a loaner which I’m glad it was an outback. However they did not do a good job cleaning the Subaru. The inside was not vacuumed and the tires were not shined. I bought a2018 Outback Touring. That’s the high end of the Subaru ‘s. I expect better care of the cleaning details than what I got. I brought the Subaru in for it’s regular service maintenance, I was just VERY disappointed in the cleaning/details. More
by Johnnie59
Employees Worked With
Brian Baskin
June 08, 2018
Best car purchasing experience we have ever had. Chip was professional,knowledgable and polite making this the best car purchasing experience I have ever had. It was a pleasurable experience from sta Chip was professional,knowledgable and polite making this the best car purchasing experience I have ever had. It was a pleasurable experience from start to finish. Ashley and Jerry in finance were great too. Thank you! More
by Angie B
Employees Worked With
Jerry Warfield, Chip Burns, Ashley Herrin
May 05, 2018
Excellent Service! Rick, Brian, Morgan, and Michael want me to be comfortable in the waiting area, which has a cell phone charger, coffee, snacks, water, and TV. Rick, Brian, Morgan, and Michael want me to be comfortable in the waiting area, which has a cell phone charger, coffee, snacks, water, and TV. More
by Ann
Employees Worked With
Morgan in the Service Department, Rick Hammons, Brian Baskin, Michael Pittman
May 02, 2018
Great service staff We live 3 hours from dealership. Each time service was needed, the service staff has gone out of their way to provide excellent customer service. We live 3 hours from dealership. Each time service was needed, the service staff has gone out of their way to provide excellent customer service. More
by 5ubarufan!
Employees Worked With
Brian Baskin
