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1,383 Reviews of Otto Cadillac - Service Center
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September 20, 2024
I bought my sedan here back in 2015. I have never been disappointed with the service department in any respect. I have bought new vehicles at several Albany dealerships and they were goo I have never been disappointed with the service department in any respect. I have bought new vehicles at several Albany dealerships and they were good but Otto Cadillac is my favorite service center for my car. I cannot stress enough that the public is missing an excellent shop for repairs! Try them and prove me wrong! More
by acgilbert797
Verified Customer
September 20, 2024
I have been with Otto and two great gentlemen for years. Bill Mclean and Steve LeMon. They have treated me like family’s I have recommended these professional men to my friends . I have ever had a pro Bill Mclean and Steve LeMon. They have treated me like family’s I have recommended these professional men to my friends . I have ever had a problem or have been dissuaded any time with Otto. Your deck to Make Bill service manager. Was a perfect match for everyone. Thank you Ridemary More
by ROZZ360
September 18, 2024
No review I sen this text the last time your sent the text message thank you text message thank you More
by Cade
Employees Worked With
Other Employees :
Beverly she has great customer service. Great phone etiquette very professional.
September 17, 2024
Very upfront and honest dealership. They make sure every thing is done right and on time. Great tech's They make sure every thing is done right and on time. Great tech's More
by DDREW
September 16, 2024
I have had 2 problems with my XT4 it took 2 visits to fix each. Each time my wife figured out what was the problem. Each time there was a TSB on fixing our problems. The dealership is great to deal with. I u each. Each time my wife figured out what was the problem. Each time there was a TSB on fixing our problems. The dealership is great to deal with. I understand XT4 was redesigned for 2024 so I expected some bugs. More
by mixie_r
September 16, 2024
Great friendly people that are super competent and getting the job done on time. Very much appreciated. getting the job done on time. Very much appreciated. More
by dobrien6
Employees Worked With
September 14, 2024
Amber was great. Enjoyed having her as my service advisor at Otto cadillac. The dealership seems accommodating and friendly. Enjoyed having her as my service advisor at Otto cadillac. The dealership seems accommodating and friendly. More
by ggarramone929
Employees Worked With
September 13, 2024
Amber was great, communicated everything well. Called McGovern for me and overall just pitch perfect. Called McGovern for me and overall just pitch perfect. More
by JM13
Employees Worked With
September 12, 2024
They got us in fast, wait time was as they said it would be and they were helpful. be and they were helpful. More
by vicki.ramundo
September 12, 2024
My car was ready fast as lightning. My rep (Bill) is the best. The coffe was good. My rep (Bill) is the best. The coffe was good. More
by patbologna99
Employees Worked With
