Otto Cadillac - Service Center

Went in for inspection, pleasant introduction into shop, needed brake pads to pass. Everyone was pleasant and efficient. needed brake pads to pass. Everyone was pleasant and efficient. More

Otto was wonderful in taking care of my collision needs. Very responsive. Amber was extremely helpful. Very responsive. Amber was extremely helpful. More

I have always had a great experience at Otto, from purchasing my car to having it serviced. purchasing my car to having it serviced. More

Great Service Department. Bill McClean us very knowledgeable and trustworthy. He and the team at Otto really care about their customers - great service! Bill McClean us very knowledgeable and trustworthy. He and the team at Otto really care about their customers - great service! More

Great service and great people I brought my vehicle here twice and both times they fixed the problem I will be bringing my Cadillac CTS here for future maintenance and repairs and highly recommend anyone to twice and both times they fixed the problem I will be bringing my Cadillac CTS here for future maintenance and repairs and highly recommend anyone to bring their vehicle here to be Otto to be worked on especially if it's a Cadillac. More

I arrive for my appointment I was taken on time and I was taken care of in a timely manner thank you taken care of in a timely manner thank you More

When unexpectedly faced with getting a new car fast, I searched inventory at many local car dealerships; some of this searching was done in the middle of the night when I couldn’t sleep. Two weeks into my searched inventory at many local car dealerships; some of this searching was done in the middle of the night when I couldn’t sleep. Two weeks into my search and once again in the wee hours of the morn’, I opened up Otto Cadillac’s website and perused their inventory. I quickly found two vehicles I wished to test drive and filled out the online contact form. Quicker than I expected, I received a reply and was in the dealership a few hours later. I was greeted enthusiastically by two people upon entering (one was being trained) and was quickly paired with a salesman. In the mere timeframe of an hour and a half, I had two test drives on the SUV’s I had originally chosen, and was back to work knowing I would be picking up my new car in two days (they offered one day but I chose two). My salesman, finance manager and receptionists greeters were beyond helpful, friendly and accommodating. As a middle-aged (yikes, I don’t like saying that) yet young lady, I found this car buying experience the best to date and will most definitely recommend Otto Cadillac as a great place to find, purchase and service (upon getting my vehicle, I noticed one thing that needed servicing. I was accommodated very quickly and had my car back the same day at no extra cost to me.) a vehicle. Thank you to all at Otto Cadillac who made this SUV all mine! More

Amber and bill are great. Best service in capital region. Very reasonable prices ten out of ten Best service in capital region. Very reasonable prices ten out of ten More

I always have a good experience at the dealership, they communicate and are efficient. I have never had a bad experience. communicate and are efficient. I have never had a bad experience. More

Very friendly and personable. Answered all my questions. Very pleased! Thank you very nice team. Answered all my questions. Very pleased! Thank you very nice team. More