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Otto Cadillac
Albany, NY
2,060 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,060 reviews
January 24, 2025
Steve and the team at Otto Cadillac were responsive and efficient in my request to buy their Escalade and trade in my Yukon, even though I was over 3 hrs away. Very professional and easy to do busy with! efficient in my request to buy their Escalade and trade in my Yukon, even though I was over 3 hrs away. Very professional and easy to do busy with! More
by kevin
Verified CustomerEmployees Worked With
January 24, 2025
Very professional and clear about explaining the process. Very patient answering questions and showing options Very patient answering questions and showing options More
by hasan.nayfeh
Employees Worked With
January 21, 2025
Excellent Sales staff Dan acted very professional and helpful made the transaction god easy and smooth Took great care of us. Dan is a great asset to Otto Cadillac would definitely go back helpful made the transaction god easy and smooth Took great care of us. Dan is a great asset to Otto Cadillac would definitely go back More
by cviscomi001
Employees Worked With
January 21, 2025
Great Company! I am a repeat customer and have been dealing with Mike for years for my vehicle purchases. There is never any pressure, and they will work with you t I am a repeat customer and have been dealing with Mike for years for my vehicle purchases. There is never any pressure, and they will work with you to make sure that you get exactly what you're looking for at a competitive price. Thanks! More
by ROCK3
January 19, 2025
Mike was extremely knowledgeable with the vehicle we chose, after looking at a couple of other vehicles on site we chose the original one we went for. His suggestion in the delivering the vehicle was wo chose, after looking at a couple of other vehicles on site we chose the original one we went for. His suggestion in the delivering the vehicle was wonderful and his time in answering all of our questions and concerns were 5 star. More
by jwhite427
Employees Worked With
January 18, 2025
Excellent service and professional treatment continue please see you next time for the same reason please see you next time for the same reason More
by guven
January 17, 2025
They are an efficient and very friendly dealership. They greet you quickly and are always nice. They greet you quickly and are always nice. More
by rclukey419
Employees Worked With
January 17, 2025
Solid company, I was treated like an important customer every step of the way - even after purchasing. I had a minor issue with my used vehicle a couple weeks after purchasing and talked to Otto about it. every step of the way - even after purchasing. I had a minor issue with my used vehicle a couple weeks after purchasing and talked to Otto about it. They resolved it very quickly for me. I would with no hesitation do business with them again. Thank you. More
by jkospa
January 16, 2025
We appreciate Otto Cadillac and the excellence with they operate. It is a place where importance is placed on the customer. operate. It is a place where importance is placed on the customer. More
by MCARLSON4
Employees Worked With
January 16, 2025
Declan made the deal very easy and simple. .. Otto pricing was a far better deal than we found elsewhere. .. Otto pricing was a far better deal than we found elsewhere. More
by mlebl5555
