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Otto Cadillac
Albany, NY
2,059 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,059 reviews
February 14, 2025
Amber was very professional and the team did a great job fixing my issue. They also cleaned my truck for me 10/10 would recommend service was awesome. fixing my issue. They also cleaned my truck for me 10/10 would recommend service was awesome. More
by whboyer4
Verified CustomerEmployees Worked With
February 13, 2025
Excellent customer service experience. Fast service and knowledable, friendly staff. Highly recommend this dealer for a great overall experience. Fast service and knowledable, friendly staff. Highly recommend this dealer for a great overall experience. More
by janthan
February 11, 2025
Great communication, appt confirmed and updates on service sent. Great recommendation was on alignment Thanks service sent. Great recommendation was on alignment Thanks More
by Jay Kirker
February 10, 2025
Ii have never had a problem with the service department at Otto Cadillac. Bill McLean goes above and beyond expectations to ensure you are totally happy. at Otto Cadillac. Bill McLean goes above and beyond expectations to ensure you are totally happy. More
by WLUNDGREN3
February 08, 2025
Very professional and pleasant to work with. Declan was very helpful and attentive.The gentleman that delivered my car was very nice and friendly.Overall was a very good experience. Declan was very helpful and attentive.The gentleman that delivered my car was very nice and friendly.Overall was a very good experience. More
by joanvigliot
Employees Worked With
February 07, 2025
Friendly and to the point glad i chose to go here No push for unnessasary work xxxxxxto Bill push for unnessasary work xxxxxxto Bill More
by marksr306
Employees Worked With
February 06, 2025
Service was good and everyone was friendly. Dealership had area to sit and wait while car was being serviced Dealership had area to sit and wait while car was being serviced More
by depaulo
Employees Worked With
February 05, 2025
Always great service. Was just in for a check up for 35000 miles but as always everyone was great! Was just in for a check up for 35000 miles but as always everyone was great! More
by bhampson
Employees Worked With
February 05, 2025
Great service reception, vehicle condition review is high tech with many pictures, updating was frequent during service, and actual service was thorough and done well tech with many pictures, updating was frequent during service, and actual service was thorough and done well More
by thomas.ruffing
