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Otto Cadillac
Albany, NY
2,211 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,211 reviews
June 23, 2025
Everyone was wonderful to work with- highly professional and super friendly. A pleasure to do business day. and super friendly. A pleasure to do business day. More
by DEALERRATER
Verified Customer
June 23, 2025
Still waiting on parts so my car can be fixed. Going to be a month. Going to be a month. More
by rjachlew
June 23, 2025
Keep up the good work I am pleased with the work. Have a good day Have a good day More
by amerawan60
Employees Worked With
June 23, 2025
The process was very simple and special thanks to Amber for her help and making sure everything was done properly. Thank you ! for her help and making sure everything was done properly. Thank you ! More
by ziggy.ziobro
Employees Worked With
June 22, 2025
Everyone involved with our purchase was professional and knowledgeable. Our salesman Declan was easy to work with and Ian walked us through the service department. And Ryan was extremely thorough with the b knowledgeable. Our salesman Declan was easy to work with and Ian walked us through the service department. And Ryan was extremely thorough with the business end of the sale as well as warranty and options. Excellent all around! More
by tmarienfel
Employees Worked With
Other Employees :
Rob was extremely helpful setting up and walking us through the cars electronics and features.
June 20, 2025
This is the second vehicle we have purchased from Oto and moth times were great..easy ti work with and people are friendly... moth times were great..easy ti work with and people are friendly... More
by fnaughton49
June 20, 2025
After the situation that I had with my 2025 XT6, It was good to appreciate Roger’s effort in resolving my issue. The whole staff was great to deal with (Amber and kelly Jo as well) good to appreciate Roger’s effort in resolving my issue. The whole staff was great to deal with (Amber and kelly Jo as well) More
by dlabunsk
June 19, 2025
I haven’t always had the best experience buying used cars but Otto really impressed me. They are very responsive and fixed an issue without any hassle at all. If I could give 10 stars, I would. Keep being gr but Otto really impressed me. They are very responsive and fixed an issue without any hassle at all. If I could give 10 stars, I would. Keep being great. More
by Katg2889
June 19, 2025
This was our first Cadillac purchase and the whole experience was top notch! I would highly recommend. Francesca Bogdon experience was top notch! I would highly recommend. Francesca Bogdon More
by fbogdon4
June 17, 2025
Great service . ...I will ve back for more service..I got reminder for service thanks ...I will ve back for more service..I got reminder for service thanks More
by chrischris.a4
Employees Worked With
