
Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Inspection It was simple and always nice seeing everyone there. Nice seeing all the pretty Cadillacs Lol so clean too. Oh and love that they wash the car. It was simple and always nice seeing everyone there. Nice seeing all the pretty Cadillacs Lol so clean too. Oh and love that they wash the car. More
Steve Lemon always treats me fairly. I would recommend him. Steve Lemon provided me with the information I needed to make the right decision on which vehicle was best for me. He offered me a good deal right up Steve Lemon provided me with the information I needed to make the right decision on which vehicle was best for me. He offered me a good deal right up front. Steve is a man you can trust. More
Excellent Service I had three recalls on my Saturn Ion coupe, and they fixed all of them in less than an hour. It was really fast and satisfying and I’m happy with the I had three recalls on my Saturn Ion coupe, and they fixed all of them in less than an hour. It was really fast and satisfying and I’m happy with the service More
As great as always . Service , people and experience are great. Helpful and informative and place is very neat too. I ve been there as many times as I can remember and n . Service , people and experience are great. Helpful and informative and place is very neat too. I ve been there as many times as I can remember and never had any problem. More
Timely and great service Fantastic job, quicker than expected. Easy drop off, nice waiting area, and best of all great communication throughout the process. Reasonably price Fantastic job, quicker than expected. Easy drop off, nice waiting area, and best of all great communication throughout the process. Reasonably priced and fair. Well done More
Two Recalls taken care of Bill McLean as always is one the very best service advisors I have dealt with. The Otto Cadillac service and employes have always done a good job. Bill McLean as always is one the very best service advisors I have dealt with. The Otto Cadillac service and employes have always done a good job. More
Complimentary oil change Bill McLean was great, very personable and professional. He met me as soon as I pulled in. I feel like he was my friend even though we never met. Bill McLean was great, very personable and professional. He met me as soon as I pulled in. I feel like he was my friend even though we never met. More
Excellent Service I was able to get an appointment quickly. Dropped the car off the night before and they got the car in and done. The tech found the issue and resolved I was able to get an appointment quickly. Dropped the car off the night before and they got the car in and done. The tech found the issue and resolved it. More
Top- notch dealership with great, friendly service Always have professional, friendly service meeting Cadillacs highest standards. Very helpful and rarely have to wait long to schedule appt. They have Always have professional, friendly service meeting Cadillacs highest standards. Very helpful and rarely have to wait long to schedule appt. They have my highest recommendation. More
Great I didn’t know the service department no longer had appointments on Saturdays. However, when I arrived fir my appointment it was explained to me and a I didn’t know the service department no longer had appointments on Saturdays. However, when I arrived fir my appointment it was explained to me and a nice, new loaner was waiting for me. It was fast and easy! More