
Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Love my car Thank you for taking the time to ensure I got the best deal possible. The 24 hour test drive was very helpful in making my decision. Shopping at Otto Thank you for taking the time to ensure I got the best deal possible. The 24 hour test drive was very helpful in making my decision. Shopping at Otto was a very welcoming experience with everyone I dealt with from the receptionists to my salesperson Steve. Thank you again for making purchasing a vehicle an enjoyable experience. More
What you need when you need it! Some times you need something done just because, it's not scheduled or time for a service but you feel it needs to be addressed. These guys understa Some times you need something done just because, it's not scheduled or time for a service but you feel it needs to be addressed. These guys understand and accommodate that, and that's important. More
Terrific Always a positive experience ... The atmosphere is pleasant, professional and service is timely. Service is a huge part of my wanting to continue to s Always a positive experience ... The atmosphere is pleasant, professional and service is timely. Service is a huge part of my wanting to continue to stay with a Cadillac vehicle. More
Excellent customer service Greeted by name as soon as I walked in. Needed to buy a car after a minor accident. Everyone I talked to showed concern to both my wife and I. Purchas Greeted by name as soon as I walked in. Needed to buy a car after a minor accident. Everyone I talked to showed concern to both my wife and I. Purchased a car and had a great experience working with everyone. More
Very Rewarding Sales and maintenance are professional and Extremely courteous I was pleased with my purchase and all the help I was given. I intend to buy my future Sales and maintenance are professional and Extremely courteous I was pleased with my purchase and all the help I was given. I intend to buy my future vehicles at Otto. More
Good experience , staff was helpful and did everything they said they would, I was and out of state buyer which has some added challenges but the staff worked through , staff was helpful and did everything they said they would, I was and out of state buyer which has some added challenges but the staff worked through them and I was able to leave with the car Declan and Ian work on issues to move the sale forward thanks to everyone there. Bill More
Efficient Easy to schedule the appointment. Like the the online option. The work was done promptly. Waiting area was comfortable and I can always get work done Easy to schedule the appointment. Like the the online option. The work was done promptly. Waiting area was comfortable and I can always get work done while I wait. Friendly atmosphere More
Quick and easy with no issues! Everyone was friendly, easy to speak with and they made my experience a very good one. I would recommend this dealer to others for sure. Everyone was friendly, easy to speak with and they made my experience a very good one. I would recommend this dealer to others for sure. More
Salesman was very helpful. So far our experience has been nothing but positive. Our salesman, Steve, was very patient with us in learning all the different buttons as we are old So far our experience has been nothing but positive. Our salesman, Steve, was very patient with us in learning all the different buttons as we are older and not great with technology. More
Great job by all I was totally impressed with the easy of this transaction. Made my wife feel completely comfortable. When another dealership sent me away, I was welco I was totally impressed with the easy of this transaction. Made my wife feel completely comfortable. When another dealership sent me away, I was welcomed by Otto. I live more then an hour away and would drive twice that to do business again.. More