Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,005 reviews
Great People We chose Otto Cadillac because they know how to treat people. We just purchased our second vehicle from them. When the battery went in that vehicle, We chose Otto Cadillac because they know how to treat people. We just purchased our second vehicle from them. When the battery went in that vehicle, Steve LeMon and Bill McLean were there for us as they have been for the past six years. Allison Anaya was also very helpful when we called. They arranged a loaner car and quickly got our vehicle going again. Otto Cadillac has the best group of employees, they are great people. More
Good experiance Service advisor Bill Mclean was prompt, attentive and professional. It was the fastest process of getting a loaner vehicle ever. When calling the deal Service advisor Bill Mclean was prompt, attentive and professional. It was the fastest process of getting a loaner vehicle ever. When calling the dealership to make my appointment everyone was pleasant and very helpful. More
As usual, treated with respect and professionalism. My experience with the service department at Otto has always been positive. I can get appointments quickly, loaners if need be, otherwise my car has a My experience with the service department at Otto has always been positive. I can get appointments quickly, loaners if need be, otherwise my car has always been serviced in a timely manner. More
Always easy Always ready for you at the time of the scheduled appointment. Service is always provided in a timely and efficient manner. In and out without ever Always ready for you at the time of the scheduled appointment. Service is always provided in a timely and efficient manner. In and out without ever a hassle. More
Routine Maintenance Bill was awesome, he met me right away, understood the work, recommended an inspection that was due and got me in and out quickly. Outstanding! Bill was awesome, he met me right away, understood the work, recommended an inspection that was due and got me in and out quickly. Outstanding! More
service department I cant say enough about the great professional service I recieved from Bill McLean,Steve Lemon, and Allison at Otto Cadillac . You wont be disappointe I cant say enough about the great professional service I recieved from Bill McLean,Steve Lemon, and Allison at Otto Cadillac . You wont be disappointed ! More
Great service! We purchased a 2014 CTS from the dealership last December. We recently called the service department after receiving a recall letter. We were able to We purchased a 2014 CTS from the dealership last December. We recently called the service department after receiving a recall letter. We were able to get in on one of our preferred days and the vehicle was ready by afternoon. More
Otto is the perfect to buy and to maintain a vehicle. We are second time customers and we bought another Cadillac because of the excellent way we are treated by Steve LeMon, Bill McLean and everyone at Ot We are second time customers and we bought another Cadillac because of the excellent way we are treated by Steve LeMon, Bill McLean and everyone at Otto. More
Service items Service was excellent for oil and filter change and topped off washer fluid.plus performing recall items applicable to the 2015 CTS. Parts for 18207 L Service was excellent for oil and filter change and topped off washer fluid.plus performing recall items applicable to the 2015 CTS. Parts for 18207 Loss of power Steering assist are currently on order. More
Good First Time Experience I worked directly with Sales Consultant Steve LeMon, he was knowledgeable, prompt, friendly and easy to deal with. Steve delivered everything that was I worked directly with Sales Consultant Steve LeMon, he was knowledgeable, prompt, friendly and easy to deal with. Steve delivered everything that was promised with no hard sell tactics. I would not hesitate to purchase another vehicle from Otto Cadillac and Steve LeMon again. More