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Otto Cadillac
Albany, NY
2,025 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,025 reviews
November 22, 2024
Bill is my manager adviser at Otto's. Bill and staff are knowledgeable, friendly and professional. Bill and staff are knowledgeable, friendly and professional. More
by nickcrudo
Verified Customer
November 21, 2024
Friendly and knowledgeable service department thats always there to help with any issues. What a great place! always there to help with any issues. What a great place! More
by No219
November 21, 2024
They did a great job of getting me in and out quickly and even provided a free loaner car. Great customer service experience. even provided a free loaner car. Great customer service experience. More
by acwindover
November 21, 2024
Great customer service. I would recommend Otto Cadillac to anyone. Vehcile repairs were completed promptly. I would recommend Otto Cadillac to anyone. Vehcile repairs were completed promptly. More
by Dr72
Employees Worked With
November 20, 2024
Great dealship. none better.they go out of there way to make u comfortable. 5 stars! none better.they go out of there way to make u comfortable. 5 stars! More
by guidry049
Employees Worked With
November 20, 2024
Amber was exceptionally courteous, knowledgeable and helpful. Shes a credit to your service department. Joe Ahearn helpful. Shes a credit to your service department. Joe Ahearn More
by jahearn
Employees Worked With
November 20, 2024
The service staff are awesome polite know you by name and always keep you posted always keep you posted More
by joanncoons
November 18, 2024
Great dealship. none better.they go out of there way to make u comfortable. 5 stars! none better.they go out of there way to make u comfortable. 5 stars! More
by guidry049
Employees Worked With
November 18, 2024
The service & sales departments are always helpful and polite. Amazing service. Michael, sales is great polite. Amazing service. Michael, sales is great More
by Janetpitt56
November 18, 2024
Amber is professional, friendly, and very easy to work with. She explained the cars needs well. Her obtaining a loaner car made the servicing less “painful”. I only want to work with her in the future. with. She explained the cars needs well. Her obtaining a loaner car made the servicing less “painful”. I only want to work with her in the future. It was disappointing though that the same exact work done earlier this year in Florida at a private shop was significantly more expensive. This makes me dealer shy. Amber helps even out the advantage of coming to Otto. More
by Michele
Employees Worked With
Other Employees :
The mechanic that worked on my car was great in showing me what was wrong. Sorry I forgot his name
