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Otto Cadillac

Albany, NY

Overview
Employees
Reviews
Vehicles
4.8
2,578 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 2,578 reviews

March 28, 2026

He took good care of me. I think that's the only thing that matters I did this through e mail already The only downside of the experience is the consistent pleading for ratin More

by forsythetom
Recommend Dealer
Yes
Employees Worked With
Bill
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March 27, 2026

I had a wonderful experience there. I will always bring my vehicle there. Great atmosphere! Wonderful service! More

by kjwalker_69
Recommend Dealer
Yes
Employees Worked With
Bill
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March 26, 2026

Excellent. Dealership professional and everyone very polite, accommodating and very easy to work with. Great experience and would highly recommend to anyone loo More

by lslaing01
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
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Mar 27, 2026 -

Otto Cadillac responded

Thank you for recommending Otto Cadillac! It's fantastic to hear our team made your experience smooth and enjoyable. We look forward to seeing you next time!

March 25, 2026

Amber was awesome! She kept me informed through the whole process. Everything went smoothly in the repairs were completed as explained. More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2026 -

Otto Cadillac responded

Thank you for sharing your feedback about Amber and our team! It was a pleasure to assist you here at Otto Cadillac, Inc, and we hope you are enjoying your newly repaired car.

March 25, 2026

Accommodating I am always greeted with a welcoming smile. Always Helpful, kind and accommodating. Friendly More

by kemrandio
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
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Mar 25, 2026 -

Otto Cadillac responded

Thank you for your thoughtful review! We look forward to assisting you again at Otto Cadillac!

March 24, 2026

Very professional and clear communication Was a very good experience. Everything was communicated clearly with professionalism More

by hasan.nayfeh
Recommend Dealer
Yes
Employees Worked With
Bill
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Mar 25, 2026 -

Otto Cadillac responded

Thank you for sharing your awesome feedback with us! We look forward to working with you again at Otto Cadillac.

March 23, 2026

Very professional and polite Service was done very quickly. Bill keep me in the loop the whole time More

by jhart55100
Recommend Dealer
Yes
Employees Worked With
Bill in service
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Mar 24, 2026 -

Otto Cadillac responded

Thank you for the kind words for Bill! We appreciate your support here at Otto Cadillac.

March 22, 2026

What? ! I didn't know that there'd be an essay question. Love Otto Cadillac and that's why I came back. More

by kellbla
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bussinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

Otto Cadillac responded

Thank you for your review! We're glad to have you on team Otto Cadillac! See you next time!

March 19, 2026

Had service work done. Everything went great start to finish Always treated great whether it be sales or service More

by Tim1959
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
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Mar 20, 2026 -

Otto Cadillac responded

Thank you for choosing Otto Cadillac and for sharing your support for our Sales and Service Teams! We hope to welcome you back next time, Tim. Take care!

March 19, 2026

Walked in and met Aleks Took a test drive Bought a Cadillac Easy as that Ryan worked with me and breezed through the paperwork 1 2 3. Awesome buying experience. More

by mathewjsmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bussinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleks Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2026 -

Otto Cadillac responded

Hi Mathew, we're glad Aleks, Ryan, and our team provided such a seamless experience. Congratulations on your new Cadillac and thank you for choosing Otto Cadillac!

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