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Otto Cadillac
Albany, NY
2,185 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,187 reviews
June 13, 2025
I love the service every one was polite. was understanding now my car runs great 👍 was understanding now my car runs great 👍 More
by quincyfranklin1222
Verified CustomerEmployees Worked With
June 13, 2025
Every experience with OTTO Cadillac is a positive one. The service advisors are knowledgeable, professional, and friendly. I look forward to future interactions! The service advisors are knowledgeable, professional, and friendly. I look forward to future interactions! More
by mcurtis4
June 11, 2025
Brought my XT6 in for an inspection. Dropped my vehicle off. Went back later in the day to pick up. Fast and excellent service!! Dropped my vehicle off. Went back later in the day to pick up. Fast and excellent service!! More
by wendy.houck
Employees Worked With
June 09, 2025
Amber and Otto helped me out during a very difficult time. If it wasn't for them l don't know what l would have done. time. If it wasn't for them l don't know what l would have done. More
by ginam
June 08, 2025
Service department is very helpful, accommodating & efficient. Very smooth & seamless experience. Friendly and knowledgeable staff. efficient. Very smooth & seamless experience. Friendly and knowledgeable staff. More
by kellyanne0929
June 06, 2025
Amber is very professional and takes time w/ the customers to make sure Otto is fulfilling their needs ! customers to make sure Otto is fulfilling their needs ! More
by Caren
June 06, 2025
We had a major problem but it was amicably resolved thanks to Ryan Bussing and Steve Lamont. The car now rides like a Cadillac should thanks to Amber Young and her service crew. thanks to Ryan Bussing and Steve Lamont. The car now rides like a Cadillac should thanks to Amber Young and her service crew. More
by elittle1
June 06, 2025
They seem to be very nice group. Staff was very nice. Car was ready in a small amount of time. Staff was very nice. Car was ready in a small amount of time. More
by lturner2
June 04, 2025
Easiest transaction ever-I also had a trade. Great job by everyone involved and I would recommend Otto to anyone. Great job by everyone involved and I would recommend Otto to anyone. More
by cvanpeltck
June 04, 2025
Had tires put on two different vehicles and alignments. Done very professionally and the tire deal, buy 3 fourth free was a big savings Done very professionally and the tire deal, buy 3 fourth free was a big savings More
by cbriggs2
