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Otto Cadillac
Albany, NY
2,540 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,540 reviews
February 27, 2026
No lol One, two ,three, four ,five,six ,seven ,eight,nine ,ten,eleven,twelve, thirteen Four more words ,perfect ,ten,eleven,twelve, thirteen Four more words ,perfect More
by cyatthetop88
Verified Customer
February 26, 2026
Honest and friendly. Always updated at every stage. Every question was answered. Car is running great. Bill McLean is the man! Always updated at every stage. Every question was answered. Car is running great. Bill McLean is the man! More
by lyncht
Employees Worked With
February 26, 2026
Bummer that the coupon was for front brakes only and not the rear but great job. Car is running better than when we brought it in!! Brakes working great. the rear but great job. Car is running better than when we brought it in!! Brakes working great. More
by maryzsells
February 25, 2026
All work was completed to my satisfaction. Was provided a loner which was a great help. Was provided a loner which was a great help. More
by lams3653
February 24, 2026
Dissatisfied with the extended warrenty Have a cracked manifold but the manifold is part of the exhaust system not seperate so the warrenty declined claim manifold but the manifold is part of the exhaust system not seperate so the warrenty declined claim More
by sglawlor319
February 23, 2026
This Dealership took great care of me during my purchase experience! I would deal with them again! experience! I would deal with them again! More
by gcrguilbeau
February 23, 2026
Driving into the service area I definitely felt welcomed. Everyone there greeted me with a smile. As far as fixing my car, it was very fast. I cannot say enough about the service department, they're great. Everyone there greeted me with a smile. As far as fixing my car, it was very fast. I cannot say enough about the service department, they're great. More
by Princess
Employees Worked With
Bill McLean
February 22, 2026
I called on Saturday morning regarding a flat tire, Billy said no problem bring it right in we'll take care of you. I got there and was in and out under 15 minutes. said no problem bring it right in we'll take care of you. I got there and was in and out under 15 minutes. More
by CTHOMAS-ODELL
Employees Worked With
Bill McLean
February 21, 2026
Always a pleasure to do business with the service department. Thanks for the great customer service department. Thanks for the great customer service More
by amoconnell49
