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Otto Cadillac
Albany, NY
1,941 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,941 reviews
November 22, 2024
Bill is my service technician at Otto’s. He is friendly and very professional. Although I expected to spend a few hours having the recall issue taken care of, Bill had it completed in less t He is friendly and very professional. Although I expected to spend a few hours having the recall issue taken care of, Bill had it completed in less than an hour. He also had the car washed and vacuumed after the service. I’ve purchased cars from Otto’s for many years and Bill has been my service tech. He is the best!!! More
by pgerm10748
Verified Customer
November 22, 2024
Knowledgeable, courteous staff who walked us through the purchase process to our great satisfaction. No pressure. purchase process to our great satisfaction. No pressure. More
by gbouchar41
November 22, 2024
Lovely visit Wednesday. Fast service and very nice waiting area. So happy I brought from otto Fast service and very nice waiting area. So happy I brought from otto More
by GRACIE
November 22, 2024
Bill is my manager adviser at Otto's. Bill and staff are knowledgeable, friendly and professional. Bill and staff are knowledgeable, friendly and professional. More
by nickcrudo
November 21, 2024
Friendly and knowledgeable service department thats always there to help with any issues. What a great place! always there to help with any issues. What a great place! More
by No219
November 21, 2024
They did a great job of getting me in and out quickly and even provided a free loaner car. Great customer service experience. even provided a free loaner car. Great customer service experience. More
by acwindover
November 21, 2024
Great customer service. I would recommend Otto Cadillac to anyone. Vehcile repairs were completed promptly. I would recommend Otto Cadillac to anyone. Vehcile repairs were completed promptly. More
by Dr72
Employees Worked With
November 20, 2024
Great dealship. none better.they go out of there way to make u comfortable. 5 stars! none better.they go out of there way to make u comfortable. 5 stars! More
by guidry049
Employees Worked With
November 20, 2024
Amber was exceptionally courteous, knowledgeable and helpful. Shes a credit to your service department. Joe Ahearn helpful. Shes a credit to your service department. Joe Ahearn More
by jahearn
Employees Worked With
November 20, 2024
The service staff are awesome polite know you by name and always keep you posted always keep you posted More
by joanncoons
