Open Road Honda

I had very good experience with Open Road Honda. I bought 2011 Honda Accord EX-L from Open Road Honda Edison. I was dealing with Sales Person Ramon Diaz, he was a very nice & helping fellow. He worked with 2011 Honda Accord EX-L from Open Road Honda Edison. I was dealing with Sales Person Ramon Diaz, he was a very nice & helping fellow. He worked with us through out the deal and after the the car purchase also. Pros : They have lots of car in inventory. Their prices before tax were the most reasonable among all the dealers I have shopped around. Cons: They have high documentation fees & they charge 75$ to the customer before handing over the key (for cleaning & removing other stuff). Overall I was satisfied with my deal with them & I recommend them. More

The most disorganized and rude sales team I have come across. I bought a used Honda Pilot, the deal was good among all dealership for the exact vehcile I wanted and this dealership was relatively close across. I bought a used Honda Pilot, the deal was good among all dealership for the exact vehcile I wanted and this dealership was relatively close to my home. During the negotiation, like any car salesman, everyone was good. But once I signed the papers and put the deposit, they say that only one set of key is available. On the day I put down a deposit, I checked the vehicle's audio system, the CD was not working, it was repaired. Then, after 5 days, when I went to pay the balance in cash and take delivery, I checked the vehicle again, this time the front floor mats were missing, they promised they will have it wehn I come in 2 weeks for the permanent plates. Well no one called me for 3 weeks if the plates were ready, after following up, I was told by Frank (as konstantin the original sales guy never responded to my messages and said later I should have called his cell)....anyways, I have to finally complain to Mr. Morais the Open Road COO and then things rolled down and started getting done, I got the plates on the day the temporary plates expired, with an explanation that there was some delay at the NJMVC.... Well, lesson learnt.....do business with Hamilton Honda, they are the best at least so far as of Aug 2011...... More

Service department is very rude to its customers. The employee Adam & the manager Neil are very rude. Neil doesnt listen to what your saying and he has a bad attitude. Mike tells Adam secrets and then th employee Adam & the manager Neil are very rude. Neil doesnt listen to what your saying and he has a bad attitude. Mike tells Adam secrets and then they go to Neil. Neil was rude and he just walked away when I gave him a competitor coupon. Sales department is good. More

Had very nice experience. Deal was done 1-2-3 in 30 min. I brought a Honda civic Coupe on lease. Took the delivery same day . I brought a Honda civic Coupe on lease. Took the delivery same day . More

I had a pleasant experience buying a new car from Open Road. Abbey at the dealership was extremely helpful throughout the buying process. Their service is impeccable. I would certainly recommend buying a Road. Abbey at the dealership was extremely helpful throughout the buying process. Their service is impeccable. I would certainly recommend buying a Honda from Open Road. More

Good dealership. Got great service and a good price. Ramon takes good care of his clients and doesn't rush things to close the deal. Cathy & Suri are helpful as well. Ramon takes good care of his clients and doesn't rush things to close the deal. Cathy & Suri are helpful as well. More

My salesperson Abby was very helpful, frienldy, not pushy and by far the best salesperson I ever had to deal with at a car dealership. I was a very satisfied customer walking out of there. I really hope she and by far the best salesperson I ever had to deal with at a car dealership. I was a very satisfied customer walking out of there. I really hope she is still there when its time to turn in my lease. More

Oh man these guys were simply awesome.. Overall time spent with them was 5-6 hours in just 2 visits on 2 Saturdays. Got an awesome quote on first saturday.. None of the dealers could match it. Went on s spent with them was 5-6 hours in just 2 visits on 2 Saturdays. Got an awesome quote on first saturday.. None of the dealers could match it. Went on second saturday and was all set in 3 hrs including finance and all other formalities. I am now a proud owner of a Honda Accord EX-L thanks to Open Road Honda More

I feel the customer service, quality of work and friendliness is great. Even though i found a small(very minor) dent on my new car, (that is fine ,I can take a service appointment and get it fixed ) friendliness is great. Even though i found a small(very minor) dent on my new car, (that is fine ,I can take a service appointment and get it fixed )I felt my overall experience is great at Openroad Honda. More

When i decided to buy a suv i first went to this showroom they offered very good price and good customer service and i never went to any other dealer. they offered very good price and good customer service and i never went to any other dealer. More