Back

Open Road Honda

Edison, NJ

3.8
550 Reviews

50 US Highway 1

Edison, NJ

08817

Directions

By Type

550 Reviews of Open Road Honda

June 21, 2025

I had a horrible experience at Open Road Honda in Edison. I took my Pilot in for a timing belt and water pump replacement, which cost me $800. But just three weeks after the service, the car stalled on the r More

by rmurari009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Colombo
May 24, 2025

Harold Lopez did a great job and made a great deal for us on the car we were wanted. More

by jtamash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lopez, Harold
February 06, 2025

I purchased a lot of cars in Nelson the salesman there. Five Star treatment all away.Very satisfied with the service. Nelson gave me a very good deal in sales. I received top money from my trade in also. G More

by Carman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson
February 04, 2025

Brought a used Camry there,service was good happy with that.BUT it’s been two months and I still haven’t received my plates.been patience called countless times to avail.just get transfer from extension t More

by Elisnorth
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Not sure I think Roberto andothe gentleman did paperwork
October 19, 2024

Open Road Honda made getting a new lease very easy. I've been with Honda since 2019 and this is my 3rd Honda. I usually go to North Jersey to return my lease but, this will be my new place moving forwa More

by Stephanie Palad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio, Wanyela, Jason
Dec 17, 2024 -

Open Road Honda responded

Hello, Thank you so much for the fantastic five-star review! We're thrilled to hear you had a great experience at Open Road Auto Group. Our team works hard to provide excellent service, and your feedback means the world to us.

October 11, 2024

I don't typically write reviews while still in the presence of either the establishment or specific person, but this one called for it. My wife had been in the market for a new vehicle and she's a num More

by NobodyHadThisOne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Gomez, Alice Centeno
August 16, 2024

I just purchased a prologue from Nelson , zero money down full electric car no gas at all. Nelson phone number is , Plus Nelson gave top money for my trade in. Five Star treatment. My whole family purchased More

by Carman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson
July 18, 2024

Worked with VJ to purchase the car. He was Very professional and welcoming. Would recommend this dealership and sales person More

by Dennis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
VJ LUND
Jul 25, 2024 -

Open Road Honda responded

Hello Dennis, Thank you for your high recommendation! We’re thrilled to have exceeded your expectations at Open Road Auto Group. It’s always our aim to provide top-notch service, and we’re glad to hear we did just that. Looking forward to serving you again!

April 23, 2024

I'm so happy with my experience at this dealership with Adam Najjar. He was very knowledgeable about the cars and knew exactly what I was looking for. If you're looking for a pre owned car, HE IS THE ONE!! More

by maleeha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Najjar
April 03, 2024

Donna customer service was good. Oil change,tire rotation and wheel alignment.left the air stem caps off of 2 of the tires.took it back and they put 2 different stems on the 2 that More

by mshirleyh48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amid Fariji
Apr 12, 2024 -

Open Road Honda responded

Hello, We're truly sorry to hear about your recent experience with our service department. Your satisfaction is our top priority, and it's disappointing to learn that we fell short of meeting your expectations. Please accept our sincerest apologies for the oversight with the air stem caps and the mismatched stems. This is not the level of service we aim to provide, and we understand your frustration. We would like the opportunity to make things right. Please contact us directly so we can address your concerns and ensure that your CRV Touring receives the proper attention it deserves.

1
...