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Northwest Hyundai

Houston, TX

2.1
620 Reviews

19300 Northwest Fwy

Houston, TX

77065

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620 Reviews of Northwest Hyundai

May 19, 2018

Fiollw up after accident I have been very pleased with both Hub dealerships. My most recent was with body shop & 290. They efficient & timely in the repairs & kept me up on t More

by Sport 2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike @ body shop
May 22, 2018 -

Northwest Hyundai responded

It’s great to know that Mike provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Troy Oneal - GM - y2203@aol.com

May 18, 2018

Hyundai Sonata I went to purchase a SUV but I bought the Hyundai Sonata. I received a great deal and at a price I would afford. The Sonata had more room than the S More

by QueenBee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alonso, John Lowe
May 22, 2018 -

Northwest Hyundai responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear John, Alonso, and the rest of our team were helpful during your visit and that you love your new Sonata. If you have any questions, please don't hesitate to reach out to us again. Best, Troy Oneal - GM - y2203@aol.com

May 10, 2018

Great service as usual Fast great service as usual. I would recommend Hub to anyone who is looking for a a new and great shopping experience! The follow up service is alwa More

by Wes at home
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Barrera
May 17, 2018 -

Northwest Hyundai responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Troy Oneal - GM - y2203@aol.com

April 27, 2018

$40 Card for Test Drive is a hoax / fake Hello Kas, I visited you on March 30, 2018 and test drive an Elantra (Stock #: H3140HH) and handed you the $40 form shown below and you told me tha More

by FHM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kas and Mario Denker
May 17, 2018 -

Northwest Hyundai responded

We appreciate you taking the time to reach out to us. It’s unfortunate to hear about the frustrations you are experiencing. I would like to personally speak with you regarding this issue, please reach out to me directly. Troy Oneal - GM - y2203@aol.com

April 24, 2018

Professional Very friendly and patience with me...made sure i was happy with the vehicle of my choice.Price and Jackson checked around to find a vehicle within my More

by Karen Theargood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Jackson, Steve Price
May 17, 2018 -

Northwest Hyundai responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Troy Oneal - GM - y2203@aol.com

April 19, 2018

Hyundai Hub on 290 , treated me with kindness and respect! After the loss of a parent, I was not in the best of spots to be making decisions , but I needed a new car for work and travel! I was honest of my sit More

by AnotherHappyCostomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Burl, Nicole Harrison
May 17, 2018 -

Northwest Hyundai responded

Thank you for the great review,! Please come visit us if you need anything else, be it service or sales. Sincerely, Troy Oneal - GM - y2203@aol.com

April 06, 2018

Recall I received courteous, professional and timely service, The two ladies that prepared my paperwork went out of their way to get me in and the work comp More

by Cjack441
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know their names...
Apr 19, 2018 -

Northwest Hyundai responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Regards, Troy Oneal - GM - y2203@aol.com

March 16, 2018

Service appointment I recently had my car in for service at Hub Hyundai and was very pleased with the personalized service. They changed the oil, dis a rotate and balance More

by robinmattern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Oneal, Steve Price, John Lowe
Apr 19, 2018 -

Northwest Hyundai responded

Hi Robin, and thank you! We can't tell you how much we appreciate your customer loyalty! Regards, Troy Oneal - GM - y2203@aol.com

February 28, 2018

Best car buying experience our family has ever had!! From the salesman chris Torres to the management and finance department all were very professional and most important to us was the knowledge they pr More

by LCompian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy O'Neal and Mario Denker , Chris Torres
Feb 28, 2018 -

Northwest Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Chris and our team and we look forward to working with you again down the road. Regards, Troy Oneal - GM - y2203@aol.com

February 19, 2018

New car purchase I have purchased more then 10 cars in over 20 years for me and my 3 daughters and I get excellent service each and every time! I love HUB Hyundai and More

by Lil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Oneal
Feb 20, 2018 -

Northwest Hyundai responded

Lil, thank you for your continued patronage and for leaving us this terrific feedback. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. If there is anything more we can do please come back and see us again anytime! We look forward to your next visit. Take care. Sincerely, Troy Oneal - GM - y2203@aol.com

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