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Northwest Hyundai

Houston, TX

1.9
626 Reviews

19300 Northwest Fwy

Houston, TX

77065

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626 Reviews of Northwest Hyundai

April 24, 2018

Professional Very friendly and patience with me...made sure i was happy with the vehicle of my choice.Price and Jackson checked around to find a vehicle within my More

by Karen Theargood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Jackson, Steve Price
May 17, 2018 -

Northwest Hyundai responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Troy Oneal - GM - y2203@aol.com

April 19, 2018

Hyundai Hub on 290 , treated me with kindness and respect! After the loss of a parent, I was not in the best of spots to be making decisions , but I needed a new car for work and travel! I was honest of my sit More

by AnotherHappyCostomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Burl, Nicole Harrison
May 17, 2018 -

Northwest Hyundai responded

Thank you for the great review,! Please come visit us if you need anything else, be it service or sales. Sincerely, Troy Oneal - GM - y2203@aol.com

April 06, 2018

Recall I received courteous, professional and timely service, The two ladies that prepared my paperwork went out of their way to get me in and the work comp More

by Cjack441
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know their names...
Apr 19, 2018 -

Northwest Hyundai responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Regards, Troy Oneal - GM - y2203@aol.com

March 16, 2018

Service appointment I recently had my car in for service at Hub Hyundai and was very pleased with the personalized service. They changed the oil, dis a rotate and balance More

by robinmattern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Oneal, Steve Price, John Lowe
Apr 19, 2018 -

Northwest Hyundai responded

Hi Robin, and thank you! We can't tell you how much we appreciate your customer loyalty! Regards, Troy Oneal - GM - y2203@aol.com

February 28, 2018

Best car buying experience our family has ever had!! From the salesman chris Torres to the management and finance department all were very professional and most important to us was the knowledge they pr More

by LCompian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy O'Neal and Mario Denker , Chris Torres
Feb 28, 2018 -

Northwest Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Chris and our team and we look forward to working with you again down the road. Regards, Troy Oneal - GM - y2203@aol.com

February 19, 2018

New car purchase I have purchased more then 10 cars in over 20 years for me and my 3 daughters and I get excellent service each and every time! I love HUB Hyundai and More

by Lil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Oneal
Feb 20, 2018 -

Northwest Hyundai responded

Lil, thank you for your continued patronage and for leaving us this terrific feedback. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. If there is anything more we can do please come back and see us again anytime! We look forward to your next visit. Take care. Sincerely, Troy Oneal - GM - y2203@aol.com

December 24, 2017

Wonderful team of experienced staff. I went to the dealership knowing what I wanted, and they were able to give it to me. I will definitely do business with Hub Hyundai again More

by sacosse.30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Harrison
Dec 26, 2017 -

Northwest Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Regards, Troy Oneal - GM - y2203@aol.com

December 12, 2017

My First Car Stephen was great and did a wonderful job with helping pick out the right car! I would highly recommend him to family and friends near the area! More

by Bmac19bgm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen
Dec 13, 2017 -

Northwest Hyundai responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Regards, Troy Oneal - GM - y2203@aol.com

December 10, 2017

My Hyundai Hybrid Experience Things could have been more organized especially toward the actual sale process. It’s either short or very long to explain all the issues with your de More

by pianoma
Friendliness
Recommend Dealer
Yes
Dec 11, 2017 -

Northwest Hyundai responded

Pianoma, I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Sincerely, Troy Oneal - GM - y2203@aol.com

December 09, 2017

Great Service I'm very pleased with the service I recieved during the purchase of my vehicle everyone was very friendly and helpful I will definitely come back to t More

by loveyessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Octavio, Ronald Valarezo
Dec 11, 2017 -

Northwest Hyundai responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Hub Hyundai Mitsubishi of Houston! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Troy Oneal - GM - y2203@aol.com

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