Northwest Hyundai

Internet Salesman was great! (Sal) The problems started when i had to deal with Amir in finance. He kept pushing his extended warranty and other things on me. I knew he was being bonused on these things, b when i had to deal with Amir in finance. He kept pushing his extended warranty and other things on me. I knew he was being bonused on these things, but did not need them. He go so angry with me and was harrassing me! I questioned the numbers and he did his dog and pony show with me. I signed, left and didn't feel the numbers added up. I went to my bank and had them look at the numbers. Sure enough, Amir through in $900 for something I didn't ask for. I had to get the GM involved who tells me I ordered etched sketching on my windows and some kind of special glass. He pretended that Amir would be in so much trouble, but reality is that prior to this Amir told me that he and Mark had been best buds for many years. Mark (GM) is a very smart man and very nice, but I believe he knew what was going on. I made them rewrite my contract but they took forever to get my license plates and 3rd row in which they owed me. Amir is still there and a coward. I am going to the news station over this one. Amir, you have not seen the last of me. I have proof of their fraud and some employees said it goes on all the time. Amir needs to find another career and quit cheating people so he can get ahead! More

I've had nothing but bad experiences with this dealership. It started when they tried to sell me the WRONG car!! I made an offer on a Santa Fe SE and they almost bamboozeled me into purchasing the dealership. It started when they tried to sell me the WRONG car!! I made an offer on a Santa Fe SE and they almost bamboozeled me into purchasing the GLS. Then I've had several mechanical problems and the service guys always tell me "there's nothing wrong with it, the sporadic idling and poping noise under your feet are normal." I would never, ever buy another Hyundai and I especially would NEVER deal with HUB again. I even talked my parents and a family friend out of purchasing a Hyundai after sharing my experiences with them. Too bad, because I went into it with such excitement and enthusiam for owning a Hyundai and now I have nothing but regret and frustration. More

see second review I posted............................................................................................................................................... posted............................................................................................................................................................................................................................................................................................................................................................................... More

For starters I found this website off the internet from a car search website, and I found the car I wanted which this dealership had. So I call them and get them to run a credit application in which I knew I car search website, and I found the car I wanted which this dealership had. So I call them and get them to run a credit application in which I knew I would be approved. So I ask Dan Hughes to get my monthly payments under $150 a month. So he calls me back all excited telling me I was approved and my payments were under $150 a month and to just come and pickup the car. So I drive 100 miles to get there to find out that the payments were not under $150 that he just estimated that it would be that when in fact he only said that to get me there, and it turns out the payments were over $250 a month which is well over what I wanted in the first place. So I am tired already from the long drive so I decided to go ahead and just get the car at that rate per month figuring it was a mistakes, when really I just wanted it to seem like that so I didn't go crazy that he lied to me and made me drive 100miles to get the car. So I am sitting there signing the paperwork with Amir, and the whole time he is trying to sell me this warranty telling me that there is nothing wrong with the car that it is just good to have the warranty. So I tell him I don't want it because the car I am buying is practically new still with only 60k miles on it, so why would I need to spend $2,000 dollars on a warranty when it will expire after 30k miles anyway? Sure enough the deal was signed and I drove off the lot happier than ever, and when I got about 80miles from the dealership what do you know, the check engine light comes on lol??? Turns out there were problems with the car to begin with, and the dealership just hooked it up to the computer to make the check engine light go off for a couple of miles so that it would make the car look like there was no problems with it when I inspected it. I guess in a hard economy when nobody is buying cars and the dealership sees you coming and will do anything to make that sale, it is like throwing a piece of meat in the streets and watching a bunch of dogs kill each other over it, and in this case I was the piece of meat and the sales team at Hub Hyundai was the dogs tearing me to shreds. The dealership is nice and the people seem nice at first but really they are all just a bunch of liars only out to get your money and give you a car with problems whether its new or used. But I guess this is all dealerships these days in America, everyday in this country it seems like everything is getting cheaper and cheaper and the crooks are getting richer and richer by ripping innocent people off. Well anyways I still having problems with them as of today trying to get them to FedEx me my license plates and not to send it in certified mail in which I told them at least 5 times not to do while they promised me they would send it via FedEx because there is no mailbox where I live. Sure enough my license plates are now lost in the mail and I have to wear that horrible Hub Hyundai license plate on my car even longer in hopes that this dealership can at least do something right by getting me my license plates. Seems like the people I talk to everyday about my plates are getting annoyed by me and that to me is a good thing because when people get annoyed they tend to just try to fix the problem so they won't have to deal with you anymore. So much for friendly customer service! Anyways I wouldn't recommend this dealership to anyone, and always trust the reviews posted on the internet about a dealership, we do not write these reviews for nothing, these are real experiences. P.S. I knew I should have listened to my instincts LOL!!! More

I went to this dealership looking to purchase a new car. The staff was very rude and they had very poor customer service. I would not recommend this dealership to anyone. I already informed friends and fami The staff was very rude and they had very poor customer service. I would not recommend this dealership to anyone. I already informed friends and family about the bad experience I had here. I would think twice about buying a car from here. More