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Northwest Hyundai
Houston, TX
620 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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620 Reviews of Northwest Hyundai
November 01, 2018
Awesome service I recently visited Hub for service for my 2016 Azera, and Road Testing the Genisis G80 & G90 & what an experience! An Awesome experience, I would I recently visited Hub for service for my 2016 Azera, and Road Testing the Genisis G80 & G90 & what an experience! An Awesome experience, I would recommend FCC or everyone to test drive that Genisis before purchasing any other vehicle , and the service lady was awesome as well, and easy on the eyes!!! More
by Julius
Employees Worked With
Robert Rea, Troy Oneal
October 25, 2018
Not happy with the service and the availability of it. Got the car in for service last Saturday, had to wait 2 hours to get the estimates, and another hour for service to be done. Asked to have the wiper r Got the car in for service last Saturday, had to wait 2 hours to get the estimates, and another hour for service to be done. Asked to have the wiper refills replaced, but had both wipers replaced. Was charged over $300 to replace the hood struts. The car stalled on me that night. Took it back on Sunday, but there's no key drop box, so I decided to take it somewhere to have it fixed instead. 3 questions: - Why did I have to wait 2 hours, even though I made an appointment in advance? - Why did they replace both wipers, when I only wanted to replace the refills? - Why did they charge me over $300 to replace the hood struts? The struts wouldn't cost me that much at the store. That's a tremendous overcharge. More
by hdson
Employees Worked With
Paul Wicher
October 15, 2018
Fast friendly service Fast oil and filter change and removed front wheel lug locks. Asked me for clarification on lug nut removal and provided me with old parts. Fast oil and filter change and removed front wheel lug locks. Asked me for clarification on lug nut removal and provided me with old parts. More
by Old Man
Employees Worked With
Taylor Roberson
October 10, 2018
Got the price got the car couldn’t be any happier. They will treat you with respect and make it a pleasant experience Staff is extremely friendly They meet my expectations and exceeding them Go see e They will treat you with respect and make it a pleasant experience Staff is extremely friendly They meet my expectations and exceeding them Go see em More
by Jon 3237
Employees Worked With
Martin Celaya
October 02, 2018
Great customer service Rep was very friendly and pleasant.She explained all charges and future expectations. First time owner of a Hyundai.So far very pleased.Will recommend Rep was very friendly and pleasant.She explained all charges and future expectations. First time owner of a Hyundai.So far very pleased.Will recommend Hub Hyundai More
by Karen Theargood
Employees Worked With
Taylor Robertson
September 24, 2018
Edward They helped every way they could. A couple of problems management took care of the problems. They could not find one of remotes so they had to repr They helped every way they could. A couple of problems management took care of the problems. They could not find one of remotes so they had to reprogram the system. More
by Louie70
Employees Worked With
Ronald Valarezo, Troy Oneal, Chris Torres, Steve Price, Bob Rea, John Lowe, Paul Barrera
July 13, 2018
Warranty Repair An appointment was scheduled for the repairs on a very short notice for my convenience. The repairs were completed at a very reasonable waiting time. An appointment was scheduled for the repairs on a very short notice for my convenience. The repairs were completed at a very reasonable waiting time. Excellent customer service at the front desk. Thank you. More
by KiddAli
Employees Worked With
Gene Newland
June 23, 2018
Details what matter They took time to check the problem and thoroughly go through ac system and fixed the problem. Thanks to the the staff for their professionalism. They took time to check the problem and thoroughly go through ac system and fixed the problem. Thanks to the the staff for their professionalism. . More
by Java
Employees Worked With
Ashley
June 20, 2018
Car Buying I came in looking to buy a new Elantra. Ziya helped me out and made the car buying process smooth and easy. I left very happy with the service and my I came in looking to buy a new Elantra. Ziya helped me out and made the car buying process smooth and easy. I left very happy with the service and my new car! More
by The Car Master1
Employees Worked With
Ziya Alas
May 23, 2018
Clear and Easy These guys work their absolute best to get you a car that is what YOU want and do get it for months payment that you can work with. I definitely recom These guys work their absolute best to get you a car that is what YOU want and do get it for months payment that you can work with. I definitely recommend you come here for a pressure free experience. Definitely talk to Adam, he is great at making sure you have a good experience. More
by A.G.
Employees Worked With
Adam ., Ronald Valarezo
