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Northwest Hyundai
Houston, TX
620 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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620 Reviews of Northwest Hyundai
January 18, 2019
Ray Wright I was looking for a car in my price range after my car was a total wreck on 1-2-2019. He not only found the right car he helped me with USAA in takin I was looking for a car in my price range after my car was a total wreck on 1-2-2019. He not only found the right car he helped me with USAA in taking care of the paper work and even took the title to FeEx for me. When I came to pick it up he went on line for me and help me set up the new insurance on the car. he is a true professional and went beyond my expectations. More
by Randy1974
Employees Worked With
Ray Wright
January 12, 2019
New Sonata AC goes out after 4K miles - Stained Seats Bought a new Sonata and the AC died after only 4K miles. Tried trading my lemon in for a different car and they would only give me 16K trade in value Bought a new Sonata and the AC died after only 4K miles. Tried trading my lemon in for a different car and they would only give me 16K trade in value for the 23K car I drove off of their lot a couple months ago. Also, got the oil changed and they got oil/grease stains on the front seat. Don't buy a Hyundai apparently and not from here. Garbage vehicles. More
by NoQuality
Employees Worked With
Dylan
January 07, 2019
Great experience Jesse was very helpful and professional Customer experience great Finance was informative Appreciate working with us on price Vehicle was clean an Jesse was very helpful and professional Customer experience great Finance was informative Appreciate working with us on price Vehicle was clean and neat when we received Took a bit longer than I would have liked More
by TJPolito
Employees Worked With
Jesse
December 21, 2018
Very bad experience This not the first time took me hour and a half for oil change plus the park cars behind mine stuck there. Every time i go there I leave upset. Don’t This not the first time took me hour and a half for oil change plus the park cars behind mine stuck there. Every time i go there I leave upset. Don’t recommend More
by Bbash
Employees Worked With
Jovani
December 20, 2018
Great attention to customer I was totally satisfied with everyone I was involved with the Internet person, Comfort, Robert,Jesse,Mario,Sam. Robert explained everything on I was totally satisfied with everyone I was involved with the Internet person, Comfort, Robert,Jesse,Mario,Sam. Robert explained everything on car to me More
by Joseph
Employees Worked With
Jesse Mario Sam, Bob Rea
December 19, 2018
Great Service! HUB-290 is a solid 10! I have been going to HUB-290 for the last twelve year. Burl Franklin and Paul Wicher have provided outstanding sales and serv HUB-290 is a solid 10! I have been going to HUB-290 for the last twelve year. Burl Franklin and Paul Wicher have provided outstanding sales and services. I will be buying my fifth car in the next few weeks. Sincerely, DonJ More
by DonJ
Employees Worked With
Burl Franklin and Paul Wicher, Troy Oneal
December 11, 2018
One of the easiest and most positive car buying Experiences Due to our salesman Bob Rea, which was extremely knowledgeable, our experience was smooth, and stress free. He layed out all our options on different Due to our salesman Bob Rea, which was extremely knowledgeable, our experience was smooth, and stress free. He layed out all our options on different cars and allowed us time to make a decision with “no bait and switch deals” or high pressure verbage. They treated us fairly with our trade and honored our loyalty to Hyundai and hub. More
by Happy
Employees Worked With
Bob Rea, John Lowe
December 02, 2018
Awesome customer service Today's experience was one of the best in customer care I have ever experienced. Mr. Mike Bradshaw and Ryan Wax was an amazing team. Thank you guys yo Today's experience was one of the best in customer care I have ever experienced. Mr. Mike Bradshaw and Ryan Wax was an amazing team. Thank you guys you are awesome! More
by T.Boyd
Employees Worked With
Mike Bradshaw and Ryan Wax
November 13, 2018
Great Place This place fixed my sunroof, did it under warranty and did a great job. i would recommend them to anyone for both a car or service. This place fixed my sunroof, did it under warranty and did a great job. i would recommend them to anyone for both a car or service. More
by Sandbee54
Employees Worked With
Ashley
November 05, 2018
Excellent customer care They provided great customer service when i purchased new santa fe. All staff was friendly and nice. Papa John did try his best to accomodate all need They provided great customer service when i purchased new santa fe. All staff was friendly and nice. Papa John did try his best to accomodate all needs i had. More
by Suhnov
Employees Worked With
Papa John
