Norman Mitsubishi

Awesome I was very pleased with my experience. Staff was friendly and professional. I would recommend Norman Mitsubishi to anyone looking for a vehicle. Selec I was very pleased with my experience. Staff was friendly and professional. I would recommend Norman Mitsubishi to anyone looking for a vehicle. Selection was good and prices are competitive. More

$30,000 Ram The dealership left me hanging I traded in my truck for a 2015 Ram 1500 the check engine light came on the salesman told me it was under warranty. I bought it and the parts it neede I traded in my truck for a 2015 Ram 1500 the check engine light came on the salesman told me it was under warranty. I bought it and the parts it needed are not covered under warranty. I've had my truck for 2 weeks and it's been sitting at the shop for 1 week now. I called the dealership and they said sorry there was nothing they can do. So I have to drop money in the truck even before I get it tagged. I would not buy another vehicle from this dealership. More

Worst dealer This dealer is the worst dealer I have ever used. While we were test driving the vehicle my salesman was making plans in the back seat. The salesman This dealer is the worst dealer I have ever used. While we were test driving the vehicle my salesman was making plans in the back seat. The salesman told us they would fill up the gas tank. They didn't give me a paper tag. The people who work for the dealership is the most unfriendly people I have ever done business with. I would never recommend this dealer to anyone. I barley got this vehicle home and the check engine light and airbag light has came on twice now. Please do not use this dealer. More

salesman "Daniel" pulled the rug right out from under me. I had a verbal agreement with both Mike (sales manager) and Daniel (salesman) to buy a truck. They both knew I would call them at lunch time to put I had a verbal agreement with both Mike (sales manager) and Daniel (salesman) to buy a truck. They both knew I would call them at lunch time to put a deposit on the truck as I'm 600 miles away. Daniel texted me at 10:40am saying "I won't sell the truck". When I called at lunchtime Daniel informed me they sold the truck. Now, no sales manager will call me to resolve this issue. Horrible, horrible dealing!!! More

Bad experience Spoke with Mike the manager. Came in saw the SUV test drove the SUV we were there 2 + hours our boys were hungry had to leave. Asked them to hold it. Spoke with Mike the manager. Came in saw the SUV test drove the SUV we were there 2 + hours our boys were hungry had to leave. Asked them to hold it. Spoke with Mike personally @ 8:38pm on 11/09 and the SUV was still there and he said he would hold it. UNLESS someone came in to pay cash.. Well guess what got a text this morning it was sold from MIKE. I asked for carfax last night and they refused to give one. i asked for a trade in allowance- refused. no paperwork was marked up. More

Great dealership, and a easy process. In and out quickly! This dealership helped me purchase my Jeep. They flew me in from St Louis. I was at the dealership for less than an hour and on my way back home. Ea This dealership helped me purchase my Jeep. They flew me in from St Louis. I was at the dealership for less than an hour and on my way back home. Easiest deal I have ever done! More

BAIT & SWITCH Bait and switch. Lured me in from a couple hours away. Said vehicle broke down on a test drive before me. Ya right. Wanted to sell me something else I Bait and switch. Lured me in from a couple hours away. Said vehicle broke down on a test drive before me. Ya right. Wanted to sell me something else I didn't want. They were polite but must think people are stupid. Stay away. Salesman texted and said sorry that they had sold it to someone else right before i got there. I have the text as proof. If your going to clearly lie about a vehicle you didnt have, at least get your story straight. I was in contact with salesman 1hr, 30 mins, 15mins & 5mins before i arrived & was told car was there. For their story to be true you'd have had to have someone hop in it within literally 5 mins and it immediately broke down. Thanks for wasting my time with a vehicle we both know was not for sale. You think their business would be smart enough to realize bait and switch doesn't work in the day and age we live in with social media cargurus.com Google reviews Etc honest people will expose the truth. More

Norman Mitsubishi worst dealership in Oklahoma I went to purchase a vehicle and the salesman Mike said it would take him some time to get the paperwork together so he was going to call when it was I went to purchase a vehicle and the salesman Mike said it would take him some time to get the paperwork together so he was going to call when it was ready. After a couple hours I went back because I had not got a call and was told he left to go bible study and no one else knew anything about it but he would call when he got in the next morning. The next morning i still never got a call so I go back over there and Mike catches me as I came in and said I sold that vehicle yesterday but we can get you into something else. The manager put on a post that I did not offer a down payment to hold the vehicle. When I left for him to do the paperwork I did not think of a down payment to hold it nor did he ask for one. I thought us doing the paperwork held it. Salesman never picked up the phone to let me know anything I just had to keep making wasted trips. I just think it's horrible customer service. I understand you sell to the first one that comes up with the money but we were doing the paperwork so I would assume that would have been me. if I have a good experience people will hear that but when I have a bad experience EVERYBODY is gonna hear it. I have 4 banks that I use between my business and personal accounts and when I did transactions that day I let everyone know. I blasted it on fb. I did reviews. I told people in line at the grocery store. I just think car salesman should realize people hate car buying anyway and if you will be a pleasant honest individual you will a plethora of customers because I would refer everyone I know to you but being dishonest and doing bait and switch tactics is not a good way to do business. I would like to ask Norman Mitsubishi if I was your daughter and I had that experience what would your advice be? You yourself would tell me to not go back. The salesman Mike would not even answer my question as to why. He said he would call the police. I never threatened or made any sort of threat I just said be man enough to answer this question but instead he took the coward way and ran to the back room. I would say price wise they were not bad but I would give negative stars on everything else. This right here is why people hate to go car shopping. More

2014 and 2016 Jeep Wranglers The process was very easy. We bought one vehicle on a Saturday and purchased another vehicle on the next Tuesday. The dealer drove the vehicle to The process was very easy. We bought one vehicle on a Saturday and purchased another vehicle on the next Tuesday. The dealer drove the vehicle to Texas and we signed the paperwork at our house More