Norm Reeves Honda Superstore North Richland Hills - Service Center

Angel is the best thing about this dealership. He should train everyone else. He is responsive and if he doesn’t know the answer, he goes and gets it. He should train everyone there (the salesman) He should train everyone else. He is responsive and if he doesn’t know the answer, he goes and gets it. He should train everyone there (the salesman) on how to treat customers. More

They are a ethical dealership with great customer service that understand about life and they truly care about your well being and safety!! Thank you so much for all your help and my car looked so good when that understand about life and they truly care about your well being and safety!! Thank you so much for all your help and my car looked so good when I got it back I appreciate the wash!! If your looking to buy a car from a good dealership and outstanding service department this is the place to go!! I recommend this place to everyone. More

Our service Advisor Mr. Zach Frausto, went above and beyond the entire time our vehicle was under maintenance and repair service. He kept us informed and updated of every de Zach Frausto, went above and beyond the entire time our vehicle was under maintenance and repair service. He kept us informed and updated of every details. Made us involved always in everything. He was very patient I'm answering all our texts and calls. We have been norm reeves customers since 2017 and will always be, actually we referred 3 of our friends and made all their car purchases there and their experience was also great. Highly recommended 👌 More

My scheduled maintenance was handled professionally and timely by service advisor, Zachary Frausto. He reviewed and explained all points on the inspection checklist and did not pressure for additional rep timely by service advisor, Zachary Frausto. He reviewed and explained all points on the inspection checklist and did not pressure for additional repairs. I will contact Zachary for my next services. More

Great customer servise. Did not wait longer than expected and prices and details of what needed to be done were provided. Also pricing and a overall sheet what hiven. Did not wait longer than expected and prices and details of what needed to be done were provided. Also pricing and a overall sheet what hiven. More

Service was fast and I like the frequency updates on the car. Although it’s farther than another dealership the service is better. I also like having the same service representative. I also like having pic car. Although it’s farther than another dealership the service is better. I also like having the same service representative. I also like having pictures too. More

We’ve been there several times. Zach was amazing!!!! I really really recommend this place for purchasing and service. Zach was amazing!!!! I really really recommend this place for purchasing and service. More

Norm Reeves Always provides great service. Tommy Lit was a helpful service advisor. Will be back. Tommy Lit was a helpful service advisor. Will be back. More

Zach is the best service advisor that I’ve worked with. He goes above and beyond to take care of the customer. Definitely above 10 out of. 10 rating He goes above and beyond to take care of the customer. Definitely above 10 out of. 10 rating More

As always with Norm Reeves, I feel that I receive the best service for my Honda. I always feel protected and extremely satisfied. Thank you Norm Reeves! best service for my Honda. I always feel protected and extremely satisfied. Thank you Norm Reeves! More