Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,987 Reviews
Call Service Center (817) 345-6175

2,987 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

Sort by
January 31, 2025

Was very please with the service and my representative. We’ll organize and courteous and polite. More

by Njccarter15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Report | Print
Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that your service visit for your Honda went so well! It's our goal to make you feel comfortable and get the job done. Thanks so much, and we hope to serve you in the future!

January 31, 2025

The Service Department is very efficient. The service department has been very responsible with their work. More

by Mattw57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Lit is fantastic in the Service Department.
Report | Print
Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that our service department has delivered efficient service to you, Matt! That's our aim, and we're happy that we achieved it. If you're in need of another service appointment in the future, be sure to schedule your next visit online. Thank you!

January 31, 2025

Service was great! My car was so clean when I got it back. Everyone was very friendly and worked with my schedule. More

by Rejoicing_In_You
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylynne Bledshaw
Report | Print
Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're so glad to hear it! On top of providing quality service, your car should be clean when it is returned to you. Thanks so much, and we hope to serve you in the future! Make sure that you check out our service specials before you stop by next time.

January 31, 2025

Zach delivered great customer service. He kept me up to date with the services performed. More

by Margie.brodeur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Report | Print
Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're happy to read that Zach provided the kind of service that we strive to provide, Margie! It's helpful, too, to be kept in the loop for service. Thanks for letting us know about your satisfaction, and remember to check out our service specials before next time!

January 31, 2025

They always take care of me when I come in. Great service and I love the café. More

by amanda.kaye1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony, Garcia
Report | Print
Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Your loyalty means a lot to us, Amanda! We're happy that you appreciate the service for your vehicle and that you've taken advantage of perks like the cafe on-site. If you need anything else, please let us know. Thank you!

January 31, 2025

Quick and friendly service. Nice waiting area. Good communication on the status of my car. More

by mchenry.32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that your visit to our dealership for service worked out so well! We strive to provide quick and friendly service with regular updates. Thank you so much, and please let us know what else we can do for you!

January 31, 2025

Tommy was extremely helpful and efficient. I didn't even wait for 2 mins before he came to help me. He let me know as soon as it was done and it made the process so much less stressful. More

by ilevazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Crean
Report | Print
Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

That's what we call service! We will have to show Tommy this review. We appreciate you telling us about his efficient service. If you'd like to request him for a future Honda service visit, please feel free to do so. Thanks so much, and we'll see you next time!

January 31, 2025

Great service people were very helpful and kind l really appreciate the support and service. More

by l
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth French
Report | Print
Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

That sounds like the kind of visit we strive to provide! We appreciate you letting us know about your Honda service visit. Thanks so much! Remember that you can opt for Express Service if you're in a hurry.

January 31, 2025

It is not obvious that there is a line to stand in or place to wait while awaiting service. Plenty of employees, no one appears to be tasked with acknowledging entrants to the service area. Thanks f More

by Bret
Recommend Dealer
Yes
Employees Worked With
Angel Flores
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Your feedback is valuable to us, Bret, and we will take your comments to heart. We will address these issues so that you and other customers can enjoy a five-star experience. Thanks so much, and we hope to see you in the future!

January 30, 2025

Mike was awesome! He was friendly and informative, and most associates, not pushy. It took longer to get my car back than what I was told when I made the appointment, More

by dee_vez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Your feedback is valuable, and we're pleased that you could offer it to us. We will look into the reports and see what we can do to clarify the repairs and costs. Thanks for hanging in there, and we're happy that Mike could provide you with quality service!

1
...
42
43
44
...
299