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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,427 Reviews

2,427 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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September 09, 2024

Fast, clean, great service. I appreciated the sense of urgency and not having to wait at the dealership the whole day. More

by ksmith8976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your 5-star review! We're thrilled to hear that you enjoyed our team's service. Let us know if there is anything else you need!

September 09, 2024

Elizabeth is the new service manager and she resolved the problems quickly and professionally... I appreciate the reasonable attitude and the FAST response she provided More

by iFlyDad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary
Sep 09, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re so grateful for your 5-star review! Please feel free to reach out anytime, and we’ll be happy to assist you further.

September 08, 2024

Too much emails every day next time maybe go somewhere else very tried for email service good More

by Ramtare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Every thing good not emailing system
Oct 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your feedback is important to us, and we're thankful that you let us know about the emails you've been receiving, Ramtare. We will look at our email processes and see what may need to be revised. Thanks for letting us know, and we hope that you will consider giving us a try in the future.

September 08, 2024

Thank you for your help! We had a recall and you allowed us to quickly resolve the issue. More

by leslee.altrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words and 5-star review! We're here to help whenever you need us, so don't hesitate to visit again.

September 08, 2024

Came into Honda to have the air conditioner checked out. Wasn’t blowing well and was starting to have issues cutting out. Took about 3-4 hrs to find and correct issues. Also did an over all look- see for ot More

by Rublue56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylynn
Sep 09, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star rating made our day! We're glad you had a great experience and look forward to seeing you again.

September 08, 2024

I had a very good experience at Norm Reeves Honda. The service advisor Zack did a great job keeping me informed on the progress of the work being done on my vehicle. In addition, he also took the time More

by paulallenbutler1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Frausto
Sep 09, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your 5-star review! Please feel free to reach out or visit us anytime for your car needs.

September 08, 2024

It was a great experience, super quick and a quality job. I made a last minute appointment and they got me in quickly. More

by charles.parkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Litimixay
Sep 09, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the fantastic rating! We’re here whenever you need us, so don't hesitate to come back and see us.

September 08, 2024

Appt was on Time,service representative was very helpful and pleasant, professional. Service took a little longer than I anticipated. More

by amsecs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric martinez
Sep 09, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re so happy to see your 5-star review! Thank you for choosing us, and we look forward to serving you again soon.

September 08, 2024

Have excellent team from front door, receptionist, service, mechanical, new cars. Terrific team! Courtesy is a priority which i personally appreciate, but quality of service is first & service ad More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the wonderful rating! It was a pleasure helping you, and we’re here for you whenever you need us.

September 07, 2024

Great customer services, work fast and efficiently. I will not hesitate to come back again and recommend this dealer to everyone. More

by Brahima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy crean
Sep 09, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star feedback means the world to us! Please don’t hesitate to stop by or reach out whenever you need anything.

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