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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,426 Reviews

2,426 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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September 26, 2024

I had a good experience and I recommended it to friends and family. Mike is knowledgeable and professional. Thank you. More

by Pkhup1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind review! We're thrilled you had a 5-star experience and look forward to your next visit.

September 26, 2024

I loved working with this honda dealership, they were extremely helpful and very kind to me More

by emmelinejohnson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re so glad you enjoyed your visit! Thanks for the fantastic rating, and we’ll be here for any future needs.

September 25, 2024

I've had an ongoing issue with the collision mitigation and Lane departure systems. The y've promised to fix it, but always find an excuse not to. My car brakes unexpectedly and inappropriately. It's almos More

by Tlmrealestate
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy in the service department and the head of the service department
Sep 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We apologize for the inconvenience and want to ensure you and your vehicle are taken care of. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com

September 25, 2024

Dealership has a large selection of vehicles AND has a bunch of helpful people that work there. The service area is clean and they kept me informed of the progress of the maintenance work being done. More

by us1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for your perfect rating! We’re thrilled to have been a part of your car-buying experience.

September 25, 2024

Very helpful and nice knows what there doing numi is the best at her job More

by uyoguz45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Numi
Sep 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the glowing review! We hope to continue exceeding your expectations in the future.

September 25, 2024

Wonderful service! Got me checked in early and was very happy with the service member! More

by haileyagriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Sep 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your feedback is much appreciated! Come back anytime, we’re always here for you.

September 25, 2024

The service on my Honda 2020 Accord was very good & service advisor did a good job More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the wonderful rating! We hope to continue exceeding your expectations in the future.

September 25, 2024

They provided excellent service and communication. I will definitely be back with all my future service needs More

by mike.steele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martin 5 stars
Sep 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your 5-star review! We’re happy to have earned your trust—come back anytime!

September 24, 2024

Always so professional and polite. Kept me updated on every step of the process. Made sure everything was done. It was so fast. Really respected my time. I appreciate that. More

by d.benton650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star feedback is appreciated! We can’t wait to see you again for your next visit.

September 24, 2024

Norm Reeves Honda has always been exceptional in service. Service advisors help you to get the best service pricing in the region. Kudos to the team. More

by JatinJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the awesome rating! Please feel free to reach out if you need anything in the future.

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