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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,971 Reviews
Call Service Center (817) 345-6175

2,971 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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April 05, 2025

Pleasant experience, comfortable setting. I had a very pleasant experience working with knowledgeable staff who explained what was needed to fully maintain my Ridgeline. Facility was clean an More

by Mickswindell
Recommend Dealer
Yes
Employees Worked With
Tommy
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Apr 07, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

It's our pleasure to help you and your Ridgeline! Thank you! We hope you'll consider our service specials next time you need an appointment.

April 04, 2025

Excellent service. Dennis explained everything in easy to understand language. While waiting, the cafe has delicious food!! More

by Westgmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Williams
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Apr 07, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Dennis has a knack for making things seamless! Thank you for recognizing him (and our yummy cafe). We look forward to seeing you next time for amazing service and a bite to eat.

April 04, 2025

I was very pleased with the professionalism of your staff. The work was done in a timely manner. More

by Punk4honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for your review! We’re glad we could meet your service needs. Our team is here whenever your vehicle needs care—see you next time!

April 02, 2025

Muy muy buen servicio! La atención excelente el tiempo muy bueno y la zona de espera muy agradable More

by Natalyjoves
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 03, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

¡Muchas gracias por tu comentario! Nos alegra saber que disfrutaste de un servicio excelente y de una zona de espera tan acogedora. Esperamos volver a verte pronto en Norm Reeves Honda North Richland Hills.

April 02, 2025

Service was great. My experience has always been pleasant when visiting the dealership. Hoping to continue this great relationship. More

by Lurey1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nume Chantharowong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Crean
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Apr 03, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your continued support and kind words about our service! We’re honored to have built a relationship that makes each visit a pleasant experience. We look forward to serving you with the same dedication in the years ahead and make sure to check out our coffee and beverage bar during your next service visit.

April 02, 2025

Tommy got the job done quickly and effectively and I got my car back in a timely manner. Great to work with and very communicative. More

by lane.johanna60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with Tommy, whose clear communication and efficiency are truly commendable. We’re delighted that you received your car back on time and that your visit was convenient. Your satisfaction is our top priority. We’re here whenever you need us!

April 02, 2025

I had an excellent experience at this dealership. Very quick and efficient and great service. More

by Hnguyen1276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Crean
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Apr 03, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled to hear you had an excellent, quick, and efficient experience with us! Our team is dedicated to ensuring every interaction is smooth, and we’re glad you felt that commitment firsthand. Plus, our exciting new and used vehicle specials are always there to add extra value to your visit.

March 31, 2025

The people are friendly and the service is great. They text you to show you what needs to be done, and you can either text them back or the service writer will give you more details. They don’t push More

by Signmom1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Billeaud
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Mar 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for giving our team this inspiring feedback. It's important to us that we always support you, our valued customers. We appreciate your 5-star review and hope this is just one of many outstanding visits you'll have with us.

March 31, 2025

Quick, smooth, and efficient. Great experience Marcus helped me and I got exactly what I needed and wanted. More

by Donvansaders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

This is what we like to hear! Thank you for giving Marcus this much-appreciated shoutout. Is there anything else we can do for you? Just ask! We're a message or phone call away.

March 31, 2025

They set a realistic time frame expectation for service since it was on a Saturday and they were very nice and helpful. More

by clmoreno1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Tavira
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Apr 01, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words and for recognizing our effort to provide clear expectations and courteous service during your Saturday visit. It’s important to us that every service appointment runs efficiently and meets our customers' needs. Your positive feedback motivates our team to keep delivering quality care.

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