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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,425 Reviews

2,425 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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October 13, 2024

Good service with very friendly and knowledgeable employees that were able to complete the coolant flush I need and more. More

by Krnoph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Bourdais
Oct 14, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the 5-star review! It was great assisting you, and we hope to see you again soon.

October 13, 2024

The communication about warranty was not clear. And maybe the issue is with Honda itself. It seems like warranties are written so that you can find loop holes to get out of them. More

by jnelmo1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Oct 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback and would like to learn more about your recent experience at your earliest convenience. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com.

October 13, 2024

Thank you for your service They are very friendly and professional Keep up the good work More

by Salam.1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your wonderful review! We're glad you had a positive experience and hope you'll visit us again for any future needs.

October 12, 2024

I recently took my Honda Odyssey in for service, and Eric was fantastic. He was professional, knowledgeable, and went above and beyond to ensure everything was taken care of. Eric took the time to explain th More

by Paulina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 14, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your 5-star rating! Feel free to stop by or reach out—we’re here to help with anything you need.

October 12, 2024

Acknowledged quickly upon arrival, then addressed concerns to tackle issues. Very effective process and professional. More

by Kjj20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re pleased to see your great feedback! We look forward to assisting you again soon.

October 12, 2024

Great service. They are fast and very responsive to any questions you might have. Also incredibly nice More

by Cryer.Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Frausto
Oct 14, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your 5-star review! We're glad you enjoyed your experience, and we’re here whenever you need us.

October 12, 2024

Zackary was a great help as usual. Thank you so much to tech and to cafe for delicious food! More

by GF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhett Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Whitworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re thrilled by your kind review! Let us know if there’s anything we can help with in the future.

October 11, 2024

Always a great time with Tristian! Only reason why I go to this location Is because of Tristian and Elizabeth. Denton is actually closer but I’ll make the extra drive to north Richland More

by Kevintlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your feedback and the 5 stars! Don’t hesitate to contact us whenever you need assistance.

October 11, 2024

Honestly my experience as far as service goes has only been great thanks to Tristan as he is knowledgeable and helpful and I only go to him for all my service needs. Similarly with the sales team my guy t More

by Kapillaroia1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Bennett
Oct 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience with us! We would love to learn more about what we can do to make your next visit a 5-star experience. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com.

October 11, 2024

Very clean. Very friendly. Organization is very professional. My Honda Accord Hybrid is a joy to drive. May want another one some day. When I do, I’ll come see H More

by Jpparknew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're so glad you had a 5-star experience! Please reach out anytime, we're here to assist with all your needs.

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