Norm Reeves Honda Superstore North Richland Hills - Service Center

While the sales and finance departments could use some work, the service department worked extra hard to complete the work that was promised me. Amanda was amazing and made sure the work was completed tha work, the service department worked extra hard to complete the work that was promised me. Amanda was amazing and made sure the work was completed that day, so I wouldn’t have to come back another day. More

Always courteous, clean and do like the uber ride return us back home & bringing us back to pick up car when finished! us back home & bringing us back to pick up car when finished! More

Cost of repairs for Oddessy were excessive. Not sure where I will buy my next vehicle but my 35 year relationship with Honda is in jeopardy. Customers service reps are the only reason this revi Not sure where I will buy my next vehicle but my 35 year relationship with Honda is in jeopardy. Customers service reps are the only reason this review was not lower. More

Easy scheduling, knowledgeable service team, service member kept us in the loop, and appropriate wait time for service. member kept us in the loop, and appropriate wait time for service. More

The workers are amazing to work with and they are friendly and helpful the whole time. Amazing group of people. friendly and helpful the whole time. Amazing group of people. More

Great service! I was very pleased with my experience at Norm Reeves. I also received great customer service from Tristan. I was very pleased with my experience at Norm Reeves. I also received great customer service from Tristan. More

My Service Manager Eric was very good. The job took a longer time than expected because of the weather, but he kept the communication lines open. The job took a longer time than expected because of the weather, but he kept the communication lines open. More

Tommy took care of my needs, texted me when the car was ready as well as tried to contact me via phone. Went well! ready as well as tried to contact me via phone. Went well! More

I'm always served in a timely manor even if it's busy which I appreciate, they are always honest and make sure I know about any recalls and schedule a time to fix them I which I appreciate, they are always honest and make sure I know about any recalls and schedule a time to fix them I More

Great service department and very professional. They don’t pressure you and explain to you what is needed. Very clean and very friendly. They don’t pressure you and explain to you what is needed. Very clean and very friendly. More