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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,626 Reviews
Call Service Center (817) 345-6175

2,626 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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December 21, 2024

Great Service center. Courteous and very thorough! It was easy getting in and out with oil change. More

by vincentramos100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! We’re thrilled to have met your expectations and look forward to your return.

December 20, 2024

They ordered the part so I was able to get in and out quickly. Just the way you want a service visit to go. More

by alindallas2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
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Dec 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your feedback is a great reminder of why we love what we do! Let us know how we can help you in the future.

December 19, 2024

Fast, efficient, courteous service advisor. Explained all repairs and service needed and answered all my questions politely. More

by cbart2425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your perfect rating truly made our day! We look forward to continuing to serve you in the future. Take care until then!

December 19, 2024

Best Honda Dealership in DFW for service/maintenance. My car was purchased before they were in existence. Excellent customer service. I drive across the metroplex to use them. More

by brucekblair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
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Dec 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad to hear that our service crew lived up to their reputation! Whenever you have maintenance coming up or just have a question, we'll be there to help again.

December 19, 2024

Travis kept us informed on our vehicle. He was very respectful and friendly. He is a great guy. More

by guzmanamy36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Travis is a valued member of our service team, and now you know why! We hope to see you again soon so that we can take excellent care of you and your car. Be sure to check out our service specials, too!

December 19, 2024

Gracias por tratarme bien y see muy am able conmigo al contested mis preguntas amable More

by fberumen45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis williams
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Dec 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your satisfaction is our top priority, and we're so glad to have met your expectations! Our team is here to answer your questions any time!

December 19, 2024

I had a great experience! Zach took great care of me, answering all of my questions! More

by ndrizen101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zach
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Dec 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to give us a 5-star rating! We're glad Zach's boundless knowledge ensured all your questions were answered. There's plenty more where that came from- visit us again sometime soon!

December 19, 2024

Very friendly people. Greeted immediately at the door and at the service area. Calls back or texts were answered promptly and they return messages. Appreciate the offer More

by carolannsmith54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Khadra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Ward
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Dec 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We strive to take care of our customers every way we can! We hope you were able to stay cool after pulling off the lot in your expertly maintained car. Keep us in mind the next time you need car service!

December 19, 2024

Service was excellent, Mr. Tristian informed me of what would be done and the time frame it would take to complete the job. He more than delivered. Thxs again Tristian. More

by ronaldshute19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Tristian's customer service skills make a great addition to the team! We will pass on your kind words to him and the rest of the team. Thank you for the 5-star rating, and we'll see you again next time!

December 19, 2024

Amazing Honda Services! Will definitely recommend coming here to friends and family in the future ! More

by myyeartodampeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
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Dec 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the kind words and your trust in us! We’re always here to make your journey seamless with our expert service.

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