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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,425 Reviews
Call Service Center (817) 345-6175

2,425 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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October 21, 2024

Wonderful service. . fast and friendly. I Love this dealership. Clean and pleasant environment. No rush or fast sales. They listen and attend to your needs More

by Teffanybrannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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Oct 22, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re thrilled to hear you had a great experience! We look forward to your next visit.

October 21, 2024

Great and friendly service, and keeps me updated on what’s going on with service More

by LYDIAPIZANA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words! We hope to serve you again in the future.

October 21, 2024

Thanks but no thanks I do not want to review norm reeves honda super store More

by Scottgerlikovski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Pearson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhett Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We'd like to learn more about your experience, Scott. That way, we can address any issues that you faced and make improvements. If you'd like to discuss your concerns with us, please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com . Thank you!

October 20, 2024

I was always well informed about the situation with my car true email , calls or texts More

by Jkoviedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

It’s great to hear you had a positive experience! We’re here for you whenever you need us.

October 20, 2024

Happy with service provided. Appreciated Norm for his prompt attention to service required and keeping me posted when job completed. I had to return due to service light being on More

by herbthom456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norm Reeves
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Oct 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re so glad you’re happy with our service! We're glad to hear that our team lived up to your expectations. We look forward to your next visit!

October 20, 2024

Everyone was so nice and they made sure that I was treated like family and they also got my car to me very quickly More

by Kacie Giles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhett Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the perfect rating! Our team is always ready to assist you.

October 20, 2024

Love my service advisor- he takes exceptional care of my Ridgeline. Appointments always available when needed. More

by Jahouts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words and 5-star rating! We hope to assist you again in the future.

October 19, 2024

Great customer service! Very kind and friendly. They sent me the all the details about my car over text. More

by Sw0211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for sharing your experience! We’re here to help you whenever you need us.

October 19, 2024

The service department is okay. Appointments are helpful but the checkin in process could be improved. More

by jdftexa2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not have a name to use
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Oct 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your review! Let us know how we can make your next visit a 5-star experience.

October 19, 2024

Outstanding service! Outstanding service, attention to every detail. I could not be more pleased with the solving of a difficult d More

by sdcorsairguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
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Oct 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback! We're happy to hear that Anthony and the team provided excellent service. It was a pleasure helping you, and we look forward to welcoming you back soon.

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