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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,425 Reviews
Call Service Center (817) 345-6175

2,425 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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October 30, 2024

They had good service and were understanding and a great help and interaction with us More

by Rocio908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
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Oct 31, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like a great service visit for your Honda, Rocio908! Please let us know what we can do to provide you with a five-star experience. Thank you!

October 29, 2024

Great place! Helpful, honest advisors and good techs! Clean environment and everyone is interested in your comfort! More

by tenfrogteach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
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Oct 29, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

What a nice review, tenfrogteach! We're happy that your visit to our dealership for Honda service has always been a pleasure. Thank you for sharing this with other customers and with our team. We look forward to serving you again!

October 29, 2024

I have never been disappointed in the service department or their personnel. Thumbs up ! I will use Norm Reeves on all my service issues. More

by Smithdaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We give this review a thumbs up, Smithdaron! Thank you for sticking with us for Honda service, and we look forward to see you again.

October 29, 2024

Angel was very professional and helpful. He answered all my questions. Went above and beyond. Everyone was very nice! More

by Lfavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We strive to provide service that makes you come back, Lfavila! We're pleased that Angel could deliver the experience you were expecting, and you felt comfortable with our staff. Thank you, and we look forward to serving you in the future!

October 29, 2024

Friendly staff, Eric is so helpful and good workmanship, they leave my car clean and running well More

by soblessed
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
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Oct 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Our goal is to provide quality service and make sure your car is in good shape, soblessed! Thanks for the kind words for Eric and our staff, and we hope to see you at a future service appointment!

October 29, 2024

I always receive great service here. And I appreciate the car washes each time I have the car serviced. More

by Morrisnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you always returning for service, Morrisnan! We're happy that your Honda received the service that you were expecting. Thank you, and we'll see you at your next appointment! Remember to check out our service specials page.

October 29, 2024

Speedy service! No matter who helps me, it has been nothing but good and fast service. More

by trujillop881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Fritts
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Oct 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're proud of our service team and are glad that you've received high quality service, trujillop881! Thanks for letting us know, and we hope to serve you soon.

October 29, 2024

Tim is fantastic! He goes above and beyond to answer any questions. He is by far the best salesman I have worked with. More

by Monkeynastixfortworth
Recommend Dealer
Yes
Employees Worked With
Tim
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Oct 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

How nice to hear, Monkeynastixfortworth! We will pass on your positive feedback to Tim. Thanks so much, and please let us know what else we can do for you!

October 29, 2024

The dealership is nice and clean. I like that they text message you with your car report and you get to choose or decline the services you want done on your car. Also love the complim More

by T.A.Nguyen00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your visit should be a satisfying and transparent experience, which is why we text you the updates, T.A.! Thanks for sharing, and we're delighted that you appreciated the car wash. If you need anything else, please contact us.

October 28, 2024

The service is always fast and efficient, the communication they have had with me is informative, since I have no knowledge of vehicles. More

by Diana_Milena_86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your loyalty, Diana! Thanks for putting your trust in our service team, and we'll be happy to welcome you back.

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