Norm Reeves Honda Superstore North Richland Hills - Service Center

Fast thorough service by knowledgeable staff diagnosing a problem that could have caused a significant future issue a problem that could have caused a significant future issue More

My service technician, Amanda, was great. Communication was easy and quick. She reached out immediately when my car arrived at the dealership and first thing the following morning Communication was easy and quick. She reached out immediately when my car arrived at the dealership and first thing the following morning More

Dropping of my car was great, but no one let me know when my car is ready my car is ready More

They had my car for 2 days and were not able to find the problem I don’t even think they took the time to check, took my car in because like I told them all of a sudden the back lights will start flickering problem I don’t even think they took the time to check, took my car in because like I told them all of a sudden the back lights will start flickering even when the car is turned off, parked. I had to call to get the status because I was never updated. Very disappointed. More

The team was welcoming and good about communication regarding my car’s status. Thanks much regarding my car’s status. Thanks much More

Friendly and relaxing when you need to wait for your car to be serviced by Honda to be serviced by Honda More

Had another great experience with the service department. They were very attentive and tried to get me out of there as quickly as possible. Went in for a leaky tire and came out with 2 new back tires. I’m gl They were very attentive and tried to get me out of there as quickly as possible. Went in for a leaky tire and came out with 2 new back tires. I’m glad we went with the tire warranty. Super nice and very helpful. I wish I could remember the name of the gentleman that helped me through the whole process. I’m sure y’all can find out and give him a raise. Above and beyond was what I’d rate his service. Y’all have some great people working there. Thank you again for a great experience. More

Trust worthy techs, good discounts and fair prices, I enjoy having my Honda serviced at a Honda dealer that doesn’t rob me on repairs. enjoy having my Honda serviced at a Honda dealer that doesn’t rob me on repairs. More

Ready for my arrival with my car already scheduled for my expected tasks. The service team was clear with additional tasks needed. My car was returned at the expected time. Thanks expected tasks. The service team was clear with additional tasks needed. My car was returned at the expected time. Thanks More

Mr Crean was very helpful in explaining when the car would be completed and when we stated we needed transportation he had Huber very quickly to bring us home. The job was completed in the time line of would be completed and when we stated we needed transportation he had Huber very quickly to bring us home. The job was completed in the time line of what he told us. Thank you More