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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.7
3,567 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 3,567 reviews

June 29, 2024

Professional, efficient, and knowledgeable, they're quite an improvement from Huggins. Will be visiting again. More

by MH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Frausto
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Jul 01, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're grateful to hear about your positive experience with our team! Thank you for highlighting our professionalism, efficiency, and knowledge. We look forward to your next visit and appreciate your feedback!

June 29, 2024

Amanda was great, she was able to check the history of Maintenance prior to my purchasing my HRV and let me know what to expect coming up. More

by Mprovost.Tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Fritts
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Jul 01, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's wonderful to hear! We're happy to know Amanda provided excellent service by checking the maintenance history of your HR-V and giving you helpful information. We're glad you had such a positive experience with us!

June 29, 2024

Well organized system ! Staging and check in smooth and waiting area comfortable. Very personable employees. More

by goal4k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're delighted to hear that you found our system well-organized and our staging and check-in process smooth. It's great to know you were comfortable in our waiting area and appreciated our personable employees. Thank you for your kind feedback!

June 28, 2024

Came in for first complementary oil chg, mechanic decided to cut out some of the inside fender splash guard to make it easier to replace oil filter. Service tech Christopher, got a new splash guard ordered More

by donzs
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Cobsey
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Jul 01, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your detailed experience. We sincerely apologize for the inconvenience caused during your service visit, and we understand your frustration. We're grateful to Christopher for providing excellent service, and we'll make sure to address the concerns you raised with the rest of the team to prevent this from happening again. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com.

June 28, 2024

Service was good but I was a little concerned I was encouraged to get services not yet do or needed. More

by Ceola.Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the guys name
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Jun 28, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback. We’re glad to hear that you received good service but sorry to learn that you felt encouraged to get services that weren’t yet due or needed. We strive to provide transparent and necessary recommendations for our customers. We appreciate your business and look forward to serving you better in the future!

June 28, 2024

This dealership is friendly and everyone will go out of their way to help and see that you're needs are taken care of .it's always clean and I get my questions answered promptly thks kp More

by perkinskathy35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
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Jun 28, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you had such a positive experience with our team. We pride ourselves on providing excellent customer service and ensuring our dealership is always clean and welcoming. If you have any more questions or need further assistance, don't hesitate to reach out. Thanks again, and we look forward to serving you in the future!

June 28, 2024

I have never had a bad experience with this service center. I do always make sure that I schedule any work/service to be performed. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're happy to hear that you've consistently had positive experiences with our service center. Scheduling in advance definitely helps us provide the best possible service. We appreciate your trust and look forward to continuing to meet your automotive needs.

June 28, 2024

Very friendly and helpful staff. This dealership had a lot of inventory choices to help narrow down the right vehicle for me. More

by brittaniejohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Corpus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Qurbani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled to hear that our friendly and helpful staff were able to assist you in finding the right vehicle. We take pride in offering a wide range of inventory choices to meet our customers' needs. Enjoy your new vehicle!

June 28, 2024

Thanks for a great service and the atmosphere was great. Always enjoy doing business with Norman Reeves. More

by Cox24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nume Chantharowong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William
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Jul 01, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

You're very welcome! We're thrilled to hear you had a great experience with us. We appreciate your business and look forward to serving you again in the future.

June 28, 2024

Everyone at this location was very nice and helpful. Did not make you feel like you weren’t welcomed. More

by moi.phanvilay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're delighted to hear that you felt welcomed and received helpful service from everyone at our location. Your satisfaction means a lot to us—thank you for choosing us!

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