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Norm Reeves Honda Superstore North Richland Hills
North Richland Hills, TX
3,561 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth
Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs!
It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,561 reviews
August 10, 2024
The Service manager was very helpful when there was a misunderstanding about parts and procedures. She made everything right misunderstanding about parts and procedures. She made everything right More
by mewolkersdorfer
Verified CustomerEmployees Worked With
August 10, 2024
Spent close to 6 hours at the dealership, knew within the first 45 minutes what car I wanted, the rest of the time took with financing, they ran the numbers on the wrong car, got to the finance office finall first 45 minutes what car I wanted, the rest of the time took with financing, they ran the numbers on the wrong car, got to the finance office finally and the finance guy was condescending. The manager came in and was super nice and my salesman was awesome. Just left a bad taste. To preface I’ve bought all my cars through this dealership from two from Huggins whom they bought and now two through norm reeves. The last one I bought was in 2022 and since then the quality of service has declined. Overall I ended up buying the car, just unfortunate it was such a hassle. More
by whitneyra88
August 10, 2024
As a customer for nearly 10 years, we will never be back. Our other family members that have been there for nearly 10 years as well will never be back. I would not recommend going here to anyone, and would e Our other family members that have been there for nearly 10 years as well will never be back. I would not recommend going here to anyone, and would even go out of my way to discourage anyone from going here. The failures were around every corner, not just from the ground level, but from the top as well. Communication was the worst part of the experience. We were assured we would be updated. We were not. We were told we would be updated before the close of business. We were not. We were told we would be contacted within 30 minutes. We were not. We were told we would be contacted within the hour. We were not. The list of issues could go on and on. Again, the failures were not limited to one level but rather the organization as a whole. So much time and energy has been wasted dealing with this issue, there is no need to waste more. The only solution is to find a dealer that will get the job done as they say they are going to. More
by markdg86
August 10, 2024
Very efficient and did a good job. They were able to work me in for 1st time new car maintenance at 5,000 miles and I expected to have to set an appointment. They were able to work me in for 1st time new car maintenance at 5,000 miles and I expected to have to set an appointment. More
by rick.koonsman
Employees Worked With
August 10, 2024
We were greeted by Ali we have worked with him in the past he is awesome and easy to work with!! past he is awesome and easy to work with!! More
by anthony357791
August 10, 2024
Dealership very good and understandable with explain everything that’s going on with the car everything that’s going on with the car More
by Angelresendiz1071
August 10, 2024
Very clean,nice atmosphere,77% staff will great you ,nice display of cars,trucks,vans display of cars,trucks,vans More
by franciscolicon
August 10, 2024
No communication from service advisor. No one knows what’s the status of car when the assigned service advisor is on holiday. No understanding of customer inconveniences. No one knows what’s the status of car when the assigned service advisor is on holiday. No understanding of customer inconveniences. More
by RAS
Employees Worked With
Eric Martinez
August 09, 2024
If you make me write a review I will be unlikely to take a survey a survey More
by oster.brian
Employees Worked With
