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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.6
4,070 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,071 reviews

November 08, 2024

I showed up without an appointment and had prompt, friendly and efficient service. They also kept me informed about the progress on my car. I highly recommend Norm Reeves Honda. More

by mrmbj01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's great that we could squeeze you and your Honda in for a service call! Plus, you received regular progress reports, which we find helpful to customers. Thanks for letting us know, and we hope to serve you in the future!

November 08, 2024

Oil change tech Santis Reyes failed to clean up. Old oil drops on my garage floor afteroil change. Three days later, I had to drive 20 miles round trip n wasted 90 minutes to return to dealership to More

by Sll102289
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello, We value customer feedback and appreciate you bringing up this issue with your recent oil change. We will discuss this with our service team so that the next time you come in for service, you'll enjoy a five-star experience. Please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com if you have any further concerns. Thank you.

November 07, 2024

Fast, friendly service! I like the text updates they send to keep you informed of your vehicle’s progress More

by Steph.Swearengin82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that you took advantage of the text updates, Steph, because we want you to know what's going on. Thanks for putting your trust in us with your Honda, and we hope to see you at a future appointment!

November 07, 2024

Service was great and car completed before scheduled time. I highly recommend Norm Reeves Honda More

by kjlacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's what we like to hear! We strive to provide efficient service for our customers like you. Thanks so much, and we welcome you to return for service!

November 07, 2024

Excellent teamwork pleasant experience in purchasing your Your vehicle boards in sales and finance definitely recommended My family and friends More

by Lbsergeant2
Recommend Dealer
Yes
Employees Worked With
Ann Stone / Anthony Has
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Nov 07, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We wish you the best of luck with your new-to-you Honda! Thank you for recapping your sales experience, and we look forward to working with you again.

November 07, 2024

Excellent teamwork pleasant experience in purchasing your Your vehicle boards in sales and finance definitely recommended My family and friends More

by Lbsergeant2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ann Stone / Anthony Has
Report | Print
Nov 07, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We wish you the best of luck with your new-to-you Honda! Thank you for recapping your sales experience, and we look forward to working with you again.

November 07, 2024

We have always received expert service completed in a timely manner. The service staff is friendly and welcoming. More

by Kater13191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhett Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your loyalty to our service center, Kate! Thanks for bringing your Honda by and letting us know how our service staff handled your repairs. See you next time!

November 07, 2024

Very polite and respectful customer service representative. Nice and cool waiting area. Very friendly staffs More

by manischand30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Garcia
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Nov 07, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

What a nice review! We're happy that you had a great experience when bringing your Honda in for service and that you felt comfortable in our waiting area. Thank you, and we can't wait to serve you again!

November 07, 2024

I enjoy the dealership for how efficient it is and how willing to help the service advisors are. Zachary Frausto is my go-to advisor and always does his best to make sure I am satisfied with what I need d More

by Alex2122.Gonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Frausto
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Nov 08, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's great that you've made Zachary your go-to for Honda service, Alex! We will be sure to tell him, and thank you for all the great compliments. We look forward to working with you again!

November 07, 2024

I was greeted checked in and service was done in a timely manner. Thank you More

by brendaleawill20@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylynne Bledsaw
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Nov 08, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like a great service visit for your Honda, Brenda! We're happy that it was fast and efficient like we promised. Thank you, and we hope to see you next time!

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