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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.6
4,265 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,265 reviews

January 31, 2025

Zach delivered great customer service. He kept me up to date with the services performed. More

by Margie.brodeur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
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Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're happy to read that Zach provided the kind of service that we strive to provide, Margie! It's helpful, too, to be kept in the loop for service. Thanks for letting us know about your satisfaction, and remember to check out our service specials before next time!

January 31, 2025

Joseph Kile and Anthony Hall were amazing but the other finance woman was pushy and acted like we were an inconvenience to her. More

by lauralynn103095
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Kile, Anthony Hall
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Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new-to-you Kia, Laura! We're happy that Joseph and Anthony provided you with a satisfying experience. If you'd like to contact us to discuss any concerns, please feel free to do so . Thank you, and enjoy your vehicle!

January 31, 2025

I appreciated the knowledge of Tony, the service manager and feel confident that the recommended work was properly performed. More

by kathryn sekula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
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Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

That's fantastic to hear, Kathryn! We want our customers to feel confident when they get behind the wheel again after a service visit. Thanks so much, and we'll pass on your compliments to Tony!

January 31, 2025

Quick and friendly service. Nice waiting area. Good communication on the status of my car. More

by mchenry.32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that your visit to our dealership for service worked out so well! We strive to provide quick and friendly service with regular updates. Thank you so much, and please let us know what else we can do for you!

January 31, 2025

It is not obvious that there is a line to stand in or place to wait while awaiting service. Plenty of employees, no one appears to be tasked with acknowledging entrants to the service area. Thanks f More

by Bret
Recommend Dealer
Yes
Employees Worked With
Angel Flores
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Your feedback is valuable to us, Bret, and we will take your comments to heart. We will address these issues so that you and other customers can enjoy a five-star experience. Thanks so much, and we hope to see you in the future!

January 31, 2025

They always take care of me when I come in. Great service and I love the café. More

by amanda.kaye1208
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony, Garcia
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Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Your loyalty means a lot to us, Amanda! We're happy that you appreciate the service for your vehicle and that you've taken advantage of perks like the cafe on-site. If you need anything else, please let us know. Thank you!

January 30, 2025

Omar helped a lot in the smooth buying process and Yvette Garza helped to explain all the details clearly. We really appreciate their time and effort. We recommend this show room to friends and relatives. More

by tdp.thota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvette Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Congrats on your new Honda! We're thrilled that Omar and Yvette provided great support and guided you through the process. We truly appreciate your recommendation and look forward to seeing you at your first service visit!

January 30, 2025

Mike was awesome! He was friendly and informative, and most associates, not pushy. It took longer to get my car back than what I was told when I made the appointment, More

by dee_vez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Your feedback is valuable, and we're pleased that you could offer it to us. We will look into the reports and see what we can do to clarify the repairs and costs. Thanks for hanging in there, and we're happy that Mike could provide you with quality service!

January 28, 2025

The dealership staff was helpful as soon as we arrive, additionally they provided great service throughout our visit and purchase. More

by ari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Corpus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Shelby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emanuel Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nume Chantharowong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda, Ari! We're pleased that our dealership staff could welcome you in and give you satisfying service. Thanks so much, and we'll see you at your first service appointment!

January 28, 2025

I reached out to Norm Reeves for a recall and was able to schedule a appointment the following week. Tommy L. was very professional and even provided courtesy transportation for me. My car was ready in a tim More

by hderam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Litmixay
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Jan 28, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

That must be a relief to now have the recall repairs completed for your Honda. Plus, you were able to get transportation during your service appointment. Now you have peace of mind when you get behind the wheel. Thanks for stopping by, and be sure to check out our service specials before you come in next time!

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