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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.6
4,063 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,063 reviews

December 01, 2024

Elizabeth is professional and lets you know that you will get great service at the dealership. She keeps you informed as your auto is in for service and set the comfort zone for the customer. She's Great! More

by cmthomas1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's excellent that Elizabeth provides the type of service for you and your Honda that we strive to give! Thank you for stopping by, and we'll pass on the compliments to her. Feel free to schedule your next appointment online or give us a call!

December 01, 2024

The employees are very professional, knowledgeable, and polite. They treat customers with a great deal of respect. More

by Jolie Costello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Dec 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

You deserve respect when you stop by for a service visit for your Honda, Jolie! We're pleased that our employees demonstrated that type of treatment to you. Thank you, and please let us know what else we can do for you!

December 01, 2024

My experience was disappointing because within 15 months my Honda had two transmission issues. The most recent issue was something that cost me almost $800 and they said it was regular wear on the vehicle e More

by Lola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaylenne
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Dec 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello Lola, Your feedback on your Honda service visits is valuable to us in staying on track. If you would like to discuss the issues that your vehicle has been facing, please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com. Thank you.

November 30, 2024

Sales rep Hamilton went out of his way to get me into the car I wanted More

by arch12@sbcglobal.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Chipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Hamilton in Sales
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Dec 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's great news about what Mr. Hamilton could do for you! Congratulations on your dream Honda, and we'll be here if you need service in the future. Thank you!

November 30, 2024

Ali provided great service and a relaxed and efficient car buying experience. Would recommend highly in the future. More

by eng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Qurbani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda! We're so happy that Ali could provide you with the type of service that made the experience rewarding. Thank you, and we hope to serve you again!

November 30, 2024

Thank you Michael Trevino for your excellent customer service. I appreciate the time taken to answer all my questions and concerns. More

by Janetjepsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Trevino
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Dec 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We wish you the very best of luck with your new Honda, Janet! We're glad that Michael kept you so well-informed and answered all of your questions. Thank you for stopping by, and we're available to assist you in any way we can!

November 30, 2024

Wonderful, very knowledgeable and extremely courteous. Happy customer. Will continue to get my car serviced here. . More

by kfair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's our goal--to make our customers happy! We're glad that was the result of your latest service visit for your Honda. Thank you, and be sure to schedule your next appointment online or give us a call!

November 30, 2024

I had some issues with the free maintenance. When I called to schedule, the rep told me that it was not eligible because the maintenance light was not on, even though the vehicle was pass 7800 m More

by james_lin_zhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
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Dec 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Wow! That's amazing that our maintenance manager could arrange the complimentary oil change, tire rotation, and a recall repair, James. We aim to provide customers with the right level of service, and we're glad that we could deliver that to you. Thank you, and we hope to see you again!

November 29, 2024

Easy to work with they went above and beyond to locate a deal that would best work for me. More

by saintshiva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Totten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Chipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled that you could get a satisfying deal for your new Honda! We're here to support you when you're making an investment in a car. Thanks for putting your trust in us, and we look forward to serving you in the future!

November 29, 2024

Michael Wright is the main reason I bring in my vehicle for services, he gives great advice on what my vehicle needs and also gives excellent customer service. More

by heymomma10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's a flattering reason to return to our dealership for Honda service! We'll be sure to pass on your compliments to Michael--he sounds like he really takes care of his customers. Thank you, and we can't wait to help you out again!

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