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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,565 Reviews
Call Service Center (800) 306-6472

1,565 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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May 11, 2025

Benito made sure everything went smoothly. He's been my service advisor many times over the years and is always fantastic. More

by davebrown
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
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May 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Benito delivers smiling service that keeps customers coming back! He's awesome, and we're so glad he's earned your trust! Thank you for trusting us to keep your vehicle safe and functional.

May 09, 2025

Easy and very helpful with the service and what was performed on my car And explaining what things meant in my car More

by Brandoncargile
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Obando
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May 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

This is great to hear, Brandon! We're thrilled your recent experience went so well. It's our goal to keep you in the loop and deliver 5-star experiences, so it sounds like we succeeded!

May 09, 2025

Viviana was great and was very helpful! I appreciated her kindness and willingness to answer all of my questions. I had a great experience overall. More

by denissemerlan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Helpful should be Viviana's middle name! Thank you for shouting out her kindness and professionalism. We're grateful to have amazing customers like you and hope to assist you many more times.

May 08, 2025

I found out Tony Lagos and Norm Reeves Honda service nice and professional Thank you so much More

by kamaljahed
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lagos
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May 08, 2025 -

Norm Reeves Honda Superstore - Huntington responded

This is great to hear! Tony is a shining star on our team, and we're glad to see this 5-star review for him. Thank you for choosing Norm Reeves Honda Huntington Beach, and we hope to deliver another wonderful experience the next time you visit!

May 08, 2025

Very good customer. Severe, very nice attitude.Clean restroom and hot chocolate since I buy my car I do all service there More

by Jose Aviles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hey there, Jose. We're glad that your recent visit earned the 5-star seal of approval! Thanks also for noticing our clean facilities and available beverages - these little touches are our way of showing how much we care.

May 08, 2025

Viviana's customer service is awesome. This is my favorite Honda location I will be coming back. More

by Davine_R
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
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May 09, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Viviana will be so grateful for the support! Thank you for recommending her and us. We'd love to help you again next time, and if you know anybody else who might enjoy working with Viviana, please mention her.

May 06, 2025

No appointment. Got me in and out, no problems. Ivette is always great. I never feel like she trying to upsell me. I appreciate that I feel she's being honest and to More

by danielim71
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
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May 07, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're glad you had a 5-star experience, even without an appointment. Ivette will be happy to hear your kind words. Thank you so much!

May 06, 2025

As always pleasantly greeted me Explained the service and recommended any other service suggestions thanks More

by Jakanegae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

Norm Reeves Honda Superstore - Huntington responded

You're very welcome! Benito is such a welcoming presence, and we're happy you felt that. Next time you're in need, please check out our service specials for the latest offers.

May 06, 2025

None Take too long to have my car ready and complete I am not sure if i'll come back More

by duy02pham
Recommend Dealer
No
Employees Worked With
Kevin Lam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Lam
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May 09, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hello, we apologize for the wait that you experienced. We appreciate your honest feedback and would like the chance to regain your trust in us. If you’re willing, please contact Catherine Schlueter at catherine.schlueter@normreeves.com.

May 05, 2025

I am extremely disappointed that I have brought my car in two times for the same reason and it is still not fixed after paying over $5,000.00. All of the check engine lights keep coming on and safety lights. More

by Joanne.Love
Recommend Dealer
No
Employees Worked With
Tony Lagos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lagos
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May 07, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hi, Joanne. We’re sorry to hear about the continued difficulty with your check engine and safety lights. We always want our customers to feel safe on the road and hope to restore your confidence in your vehicle. If you need further assistance, please contact our Service Manager, Catherine Schlueter, at catherine.schlueter@normreeves.com. Thank you for your patience.

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