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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,205 Reviews

1,205 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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November 11, 2024

Very helpful in all aspects of service needed. Would recommend Norm Reeves to others for service. More

by Reid4
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's great to hear, Reid! We're happy that you've had such good experiences with our service department, and we hope that you will visit us at a later date. Thank you!

November 11, 2024

Clean facility and many comfortable places for customers to sit while waiting. Professional and friendly ambiance. Service delivery on time. More

by knga999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's great to hear! We're glad that our facility was up to the standards you were expecting. Thank you, and we can't wait to help you again!

November 11, 2024

The person who helped me was thoughtful and very helpful. He deserves a raise. Thanks More

by Skywalker1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We will take your suggestions into consideration! Thanks for the praise for our service technician, and we look forward to serving you again.

November 09, 2024

Excellent customer service. Friendly staff. Proactive communication. Easily the best Honda dealership and service center in OC More

by Lcamargo_2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're flattered by your compliments! Thanks for the shoutout, and we hope to be able to help you out again. Give us a call!

November 08, 2024

Clayton was great! Everything that I came in for was taken care off. Will definitely return for future services. More

by humieto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Sounds like a wonderful service visit! We appreciate you letting us know about your experience and Clayton's performance. Thanks so much, and we hope we can help you out in the future! Feel free to schedule an appointment online.

November 08, 2024

Great service, Benito is so nice, thank you for your help, I like to go there. More

by Torresmilly19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We love to see you come in for service for your Honda! Thanks for the glowing review and positive feedback for Benito. See you next time!

November 08, 2024

It would be nice if customer who has appointment takes precedence over walk ins as some service takes longer than others. More

by Jmaehara89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your feedback on your service visit! We will look into this practice so that we provide more satisfaction to customers like you. Thanks so much, and we hope that the next time you stop by that you will have a five-star experience!

November 07, 2024

I like the service and the people there ready nice . That’s why I always take my car to the Honda dealer. Thank you very much More

by Hchi1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We value your loyalty! Thanks for bringing your Honda in for service, and we appreciate your glowing review for our staff. See you next time!

November 06, 2024

Love this dealership. Employees are very friendly and helpful and the dealership is very clean. More

by Jody_Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We love customers like you, Jody! We're happy that our employees treated you well and that you found our dealership in great shape. Thanks so much, and we hope to see you in the future!

November 06, 2024

All the service people are very kind and helpful especially benito. He kept me updated an my car’s progress and notified me promptly when it was ready More

by jvhayesrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That sounds like a great service visit! We're happy that our service people treated you right, including Benito, and kept you updated on your Honda. Thanks for sharing, and we look forward to serving you again!

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