Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,504 Reviews
Call Service Center (800) 306-6472

1,504 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

Sort by
April 14, 2025

I've always had great service here. Very professional. If you ever choose to wait for service--they have a nice comfortable waiting room with coffee available. More

by Lola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thanks, Lola! We're happy that everything went well and that you enjoyed our cozy waiting room with complimentary coffee. We always want to put the comfort of our customers first!

April 13, 2025

My problem was resolved. Communication was informative. Service personnel were courteous. Service was completed quickly More

by elliejohnson19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We’re really glad to hear that your problem was resolved quickly and that our team kept you well-informed along the way. It’s fantastic to know that you found our service both efficient and courteous, and we truly appreciate your feedback. See you next time!

April 13, 2025

Best services always have a good people to help and very professional thanks for have people like that More

by cirila232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words about our team! We’re thrilled that you found our staff to be professional and genuinely helpful during your visit, and we look forward to welcoming you back again soon.

April 12, 2025

I compared this branch with other branches, they’re not sharks like other Honda Service Centers I have tried. That’s why I am sticking with my advisor Mr. Torres as long as he is there and as long as I am More

by Joweh Z.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive remarks about Mr. Torres. We’re honored that his honest and friendly guidance keeps you coming back, and we look forward to being your trusted service center for as long as you drive Honda.

April 12, 2025

Norm reeves has the best service department. Benito Torres is always very helpful and friendly. More

by huerta_eva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We truly appreciate your wonderful feedback about our service department. It’s a pleasure to know that Benito Torres’s helpful and friendly manner made such a positive impact on you, and we can’t wait to have you back for your next visit.

April 12, 2025

Great service. They always take good care of me and my vehicle. Service never takes too long either. Very professional and top notch. More

by Haydenwarren30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hello there! Thank you for taking the time to share your experience with us. We’re proud that our service is consistently prompt and professional, and it’s wonderful to know that you and your vehicle are in great hands. We look forward to serving you again soon!

April 12, 2025

Clayton was super helpful, polite and professional! Will continue to come back due to exceptional customer service. More

by leslieaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Clayton rules! Thanks for shouting him out. Your loyalty means a lot to us, and we hope you'll remember our rotating offers next time you need to plan a visit.

April 12, 2025

Excellent ? ??? John Le is very detail oriented and should be congratulated for a job well done. The entire facility is clean and really live the coffee set up More

by Symondsesther
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
Report | Print
Apr 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

John is an amazing, hard-working team member, and we'll make sure to pass along your compliments! We're glad our clean facilities and delicious coffee made the visit extra special. Come back and see us anytime! We love seeing familiar faces.

April 11, 2025

Edward was great! He provided great customer service and kept me informed throughout the entire service. More

by a light
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hello, we’re delighted that Edward kept you well-informed and made your service visit a breeze. To make scheduling even simpler next time, try our online service scheduling—it's designed to get you set up in just a few clicks!

April 10, 2025

Excellent experience at Norm Reeves Honda! ! Ivette and Hans were excellent. Always a good experience!! More

by Nsbarnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans Vincent provided excellent service!!!
Report | Print
Apr 11, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Ivette and Hans are the dream team! We're thrilled to hear you had another excellent visit. Please remember to check out our service and parts specials next time to see if any of our rotating offers suit your needs. Thank you!

1
...
3
4
5
...
151