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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,205 Reviews

1,205 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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November 15, 2024

Customer Care. Confidence. Family. Quality. Trusted. Patient. Knowledgeable. Friendly. Relationship. Grateful. Loyalty. Fantastic Customer Service! More

by Lyriccd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Torres
Nov 18, 2024 -

Norm Reeves Honda Superstore - Huntington responded

What a great set of adjectives for your Honda service visit! Thank you, and we hope to take care of your car at a future visit.

November 14, 2024

Clayton is the most outstanding and professional person in the Honda Service Department. I would definitely recommend him to others! More

by Thaibui11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Wow! Clayton will be thrilled to read this review, Thai! We appreciate you giving him the shout-out after your Honda received service. Thank you, and we can't wait to work with you again!

November 14, 2024

Clean and well kept dealership with a great staff. Thank you, For all the years of outstanding service. More

by Davidcurry2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Norm Reeves Honda Superstore - Huntington responded

This review makes us so happy, David! It lets us know that we're doing things right and that you're comfortable coming by. When you're ready for another appointment, we'll be glad to see you. Thank you!

November 14, 2024

Great service. This is the second time I get my car serviced with Benito and he has been extremely helpful and thoughtful as usual. More

by Fabio.Horie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Murguia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We welcome you back to our service center, Fabio! Thanks for returning and letting us know that Benito provided you with excellent service once again. Hope to see you next time!

November 13, 2024

Clayton was excellent in helping us get our service taken care of. He did a "great" job in keeping in touch with us thru out the service process. More

by Hbmasonman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's so nice to read that Clayton gave you such amazing service for your Honda! We value your feedback and will be sure to pass that on to him. Our goal is to make sure that you're well-informed during the process. Thanks so much, and we'll see you at a future appointment!

November 13, 2024

Great, we’re so happy and always bring our vehicles here all the time yes More

by Tundra Pal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Murguia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty to our dealership! Thanks for putting your trust in us, and we look forward to taking care of your Honda next time.

November 13, 2024

The service department is very good for taking care of the customers and providing a a excellent service. Thank you More

by Shawndiep
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We strive to provide excellent service, Shawn, and are delighted that that was your experience with Benito! Thanks for letting us know, and we hope to see you at your next appointment!

November 12, 2024

Exelente customer service Viviana Sanz is the greatest very friendly and punctual and what my car necessities.... One of the best service that I experienced everyone it's cordial and friendly...and I lov More

by Nmuros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Norm Reeves Honda Superstore - Huntington responded

The chocolate is quite the draw, and we're glad that your service appointment for your Honda was also a highlight! Thanks for the compliments for Viviana, and we hope to see you at a future appointment.

November 12, 2024

Everyone was extremely helpful, Ivette specially made sure everything was taken care of correctly and I would return again for service. More

by Jessica K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're pleased that Ivette made sure that your service visit for your Honda went so well, Jessica! This is our primary goal, and we're happy when we reach that goal. When you're ready for your next appointment, feel free to schedule it online. Thank you!

November 12, 2024

Very good I vill come next time and refer to my friend. Tonny is a very nice guy More

by duongdang010370
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're glad that Tony gave your Honda the service it needed and was pleasant to work with! Thanks for recommending us to your friends, and we look forward to your return.