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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,393 Reviews

1,393 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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December 10, 2024

Bernardo was very friendly and helpful. I will definitely come back the next time I need work on my car More

by bmariesmiths
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's the kind of service we aim to provide, Marie! Thanks for the compliments for Bernardo, and we welcome you to return at any time for Honda service.

December 10, 2024

Clayton provides excellent customer service and explains any needed services. Car was ready for pickup as promised. More

by Kmetzr95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're glad that Clayton gives your Honda quality service and also explains what's needed to keep it running well! Thanks for coming by, and we're happy you could get back on the road in time!

December 10, 2024

Service was very good and information given were helpful for new battery. I recommend this Honda dealer to all. More

by Zkhalaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate you in recommending us! Thanks also for letting us know about your battery replacement for your Honda. We hope to see you at another time for service!

December 10, 2024

Very good customer service and very good service in general, thank you for everything you guys do More

by raz_happyfinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We value your positive feedback on your Honda service visit! Thanks for telling us, and we can't wait to work with you again.

December 09, 2024

Clean, efficient, satisfied, trustworthy, precise, first time working with them, one problem- radar failure light goes on , occasionally More

by Pantzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We love all these fantastic adjectives about your Honda service visit! If you're having issues with the radar failure light, please contact us, and we can see what's causing this. Thank you, and we look forward to hearing from you!

December 08, 2024

Tony was efficient, no wait time when driving up, less time waiting than quoted, made me feel safe and ready for my travels. More

by Sparkyray2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's awesome that Tony provided you efficient service for your Honda, Ray, and that you didn't have to wait too long! We're happy that you feel safe in your car after your visit, and we look forward to providing you service again. Thank you!

December 08, 2024

The customer service is pretty good here. Tony did a good job helping me. I have a hard time reviewing positively at times because I have a lemon odyssey and I haven’t stopped having problems More

by Amyschelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your feedback and would like to make things right with your 2020 Honda Odyssey, Amy. Please contact our Service Manager, Catherine Schlueter, at catherine.schlueter@normreeves.com or (714) 842-5431 to resolve any outstanding issues. Thank you.

December 08, 2024

This location is close to our house and makes it easy to schedule appointments. The staff and service riders are wonderful. They are courageous and explain in layman terms the problems and repairs. More

by D_HISKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's very convenient then for you when it comes to Honda service! We're glad that you find scheduling easy and are comfortable with our staff and get all the updates you need. Thank you, and we'll see you again!

December 07, 2024

Jon Le was awesome and attentive. Took care of things in a timely manner and even ordered the necessary wiring harness for my recall. More

by Lurecrazy
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're glad that your service visit for the wiring harness fix for the recall that your Honda had went well! We aim to provide timely service and happy that's what was delivered. Thank you, and we hope to see you in the future!

December 07, 2024

Everyone was very professional and friendly. The waiting area in the service department was very clean and comfortable. More

by Burnerrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your review regarding your Honda service visit! Since we value customer feedback, we'd like to find out what we can do to provide you with a five-star experience. Please let us know. Thank you!

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