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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,202 Reviews
Call Service Center (800) 306-6472

1,202 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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November 03, 2023

Very happy with the service performed they know what they are doing at this dealership My service advisor Viviana is great always takes good care of my issues More

by Miketreantos53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're thrilled to hear that you're very happy with the service performed and that Viviana, your service advisor, takes good care of your concerns. Your satisfaction is our priority, and we look forward to continuing to provide excellent service for your automotive needs.

November 03, 2023

It took over 18 months for part delivery. The dealer did a good job fixing the car. They was an issue but they did the right thing and fixed the issue. More

by Trungle2You
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tech Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

We apologize for the extended wait time for the part delivery but are pleased to hear that we were able to fix the car to your satisfaction and address the issue promptly. Your feedback helps us improve, and we appreciate your patience and understanding.

November 03, 2023

After visiting 2 other dealers, Alex Hernandez treated us with respect regarding our A/C warranty repair. Everything was taken care of the same day. Very happy with the service and the fact that my A/C is More

by dbjob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Hernandez
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Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing us for your A/C warranty repair! We're delighted to hear that Alex provided you with respectful and efficient service, and we're glad to have your Honda CRV's A/C working properly again. Your satisfaction is important to us, and we appreciate your positive feedback.

November 03, 2023

The service and professionalism has and is always the best. This dealership is the only one that touches my cars. More

by Uscatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 03, 2023

I bought 2 Hondas from this dealer with pleasant experience I’ll get electric Honda when it come out More

by Ldoan99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words about Gilbert Ruiz! We're thrilled to hear that he provided you with a knowledgeable, professional, and consultative car buying experience. Your recommendation means a lot to us, and we look forward to serving you and others in the future.

November 03, 2023

I like their service and accuracy on what is performed on my vehicles. I am very satisfied with this dealer More

by Dorasebastian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

We're delighted to hear that you're satisfied with our service and the accuracy of the work performed on your vehicles. Your satisfaction is important to us, and we appreciate your positive feedback. Thank you for choosing our dealership!

November 03, 2023

Tony is very kind and knowledgeable. I left a message hoping he can assist me with my alternator issues. Within 20 minutes he called back letting me know he ordered one and he can have m More

by Sarah K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with Tony! We're thrilled to hear that he provided you with kind and knowledgeable service, and that he quickly addressed your alternator issue. Customer satisfaction is our priority, and we're grateful for your continued loyalty to Honda. We look forward to assisting you in the future!

November 03, 2023

John is always great. The service manager is great also. Service is usually fast and if you need a ride they will shuttle you. More

by Jason D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're delighted to hear that John and our service manager have provided you with great service, and that our team ensures a fast and convenient experience, including shuttle service. Your satisfaction is important to us, and we look forward to serving you again in the future.

November 03, 2023

Benito is the best. Friendly, knowledgeable and always happy to answer any questions from the customer. More

by Mitchellcarley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

I'm glad to hear that you're pleased with our service and Viviana's assistance. We're committed to delivering top-notch service to all our customers. Thank you for choosing us, and we look forward to serving you again in the future.

November 03, 2023

easy to make Appointment, greeted by Benito smiling and offering services, waited in lounge for reasonable time, explanation given about present service and recommendation for other service that will be ne More

by Esarraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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