Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,696 Reviews
Call Service Center (800) 306-6472

1,696 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

Sort by
August 28, 2025

Excellent service been coming to Norman Reeves for 33 years. My son also uses your service. More

by Thequiltinggrandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 27, 2025

Viviana provides the best customer services. She is very knowledgeable, professional and patient to explain and to answer our questions. Thank you very much for your hard work. More

by hoaxuando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Viviana is basically a walking encyclopedia of customer care: pages of knowledge, edited for patience and delivered with polish. Thank you so much for recommending her, and feel free to mention her to friends. Viviana will give them the same top-level care.

August 27, 2025

Benito is the best. Very efficient and attentive and made sure that the wait is comfortable. More

by sofiaarlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grady Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reymond Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Benito played host-with-the-most: attentive, efficient, and tuned into how to keep you comfortable. Those little touches add up and make a big difference in the overall experience. Thank you so much for shouting him out, and feel free to visit us again anytime.

August 27, 2025

Need to check on my battery for my Honda 2021, Benito came through as always providing excellent service. More

by Yostamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Torres (mechanic)
Report | Print
Aug 28, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Hi, thanks for letting us know how your battery service went! Sounds like Benito brought the calm, efficient touch you want when a battery question pops up. If you want him to take another look down the road, he’ll be glad to help.

August 26, 2025

Very punctual service. I left happy, although I would have liked a wash. Thank you. More

by djf7366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Prompt pick-up and drop-off? Nailed it. Missing the wash is a tiny plot twist we’ll try to fix next time. Thank you for the honest feedback, and we appreciate your time.

August 26, 2025

Edward explained everything very accurate and clear. Really good service advisor. He knows his craft well. More

by macpas2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Edward broke it down like your favorite teacher with a whiteboard and a perfect marker. You left with all the answers and zero car-guessing. Come back anytime if you want a follow-up lesson. Edward’s office hours are open!

August 26, 2025

The service advisor was very helpful and knowledgeable. He did a great job for us. More

by Mdoyle100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Tony opened the toolbox of expertise and pulled out exactly what your car required. Thanks so much for sharing! Feel free to check out our service specials next time.

August 26, 2025

Norm Reeves auto dealer and service is highly efficient. Customer service is stellar especially with employees such as Benito. His service exemplifies how customers should be treated and gives Norm Reeves H More

by Syltatarin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Benito rolled out the customer-care red carpet and treated you like VIP service royalty. That kind of treatment turns a regular visit into a five-star moment. Pop back anytime, and Benito will be ready for the next performance.

August 22, 2025

I get all my service needs done at Norm Reeves Honda, always very satisfied with my service More

by Rae.Webb
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Report | Print
Aug 25, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thanks, Rae! We're feeling very honored to be your service spot of choice. We’ll keep things smooth, speedy, and smile-filled for every visit. Can’t wait to see you again!

August 22, 2025

Norm’s Honda is always my go to! The service and professionalism of everyone is amazing. Please thank Benito again for taking such great care of me when I came in for my oil change. More

by debra_reinhardtsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Debra, you just made Benito’s day. Thank you! We’ll pass along your thanks and a big virtual high-five. Come back anytime for another smooth oil change.

1
2
...
170