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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,214 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,214 Reviews of Norm Reeves Ford Superstore

October 04, 2022

I worked w/ Enrique from the beginning to the end . Ordered my vehicle & was there for all my questions . 8 months later vehicle shows up & got us on the road. Ask for Enrique! Do It !!! More

by Jgoodeplumbing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez, Enrique Covarrubias
Oct 04, 2022 -

Norm Reeves Ford Superstore responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Enrique!

October 03, 2022

Great experience and friendly staff. Easy to work with. Great selection of cars. Would recommend More

by siri.gadde1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver, John Kang, George Contakos
Oct 04, 2022 -

Norm Reeves Ford Superstore responded

Thank you for your kind words, Siri! We're happy to hear that you had a great experience with our team!

October 03, 2022

Hi. I am Fritzie and I love giving and making reviews. I want to tell everyone how I was relieved from my worries upon speaking to Rafael. He didn't let More

by Fritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales
Oct 04, 2022 -

Norm Reeves Ford Superstore responded

Thank you for your kind words, Fritzie! We're happy to hear that you had a great experience with Rafael, and we look forward to seeing you in the future!

October 02, 2022

Enrique and Jorge were very friendly and helpful. They offered us water, snacks, and checked in regularly to let us know what the next step in our transaction was. Our Transit order was missing one t More

by Rob Riordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Covarrubias
Oct 04, 2022 -

Norm Reeves Ford Superstore responded

Congratulations on your new Transit, Rob! We're thrilled to hear that you had a great experience with Enrique and Jorge!

September 30, 2022

We had such a GREAT experience very helpful and answered every question we had. I would recommend them to everyone!! Ask for Enrique and David great customer service!! Walked us tbrough the entire process. More

by Aliciaulloa60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido, John Kang, Enrique Covarrubias
Sep 30, 2022 -

Norm Reeves Ford Superstore responded

Alicia, it's always a thrill to hear from our customers about their car-buying experience, and we couldn't be happier to know that yours was a great one. Thanks for coming by!

September 28, 2022

Great service, fast, professional and friendly. Service manager Christy will go out of her way to make sure you are happy. More

by Dang1002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTY
Sep 29, 2022 -

Norm Reeves Ford Superstore responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 26, 2022

Awesome service Kevin, Martin, sales managers everyone was great I will be lifetime customer for sure More

by jongmur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin , Martin , George Contakos
Sep 27, 2022 -

Norm Reeves Ford Superstore responded

We're absolutely thrilled you had such a pleasant and memorable experience with our team! We hope we can continue to meet your needs. See you next time!

September 25, 2022

The process of negotiating and financing my new vehicle was smooth without any issues. The staff at the dealer maintained professional at all times. Kia and Akay were very helpful. More

by derek c.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kia and Akay.
Sep 26, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the glowing review, Derek! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else.

September 24, 2022

We haggled a little bit on the price but they had the truck we wanted and all in all we were happy. The finance man John and George who set our Ford pass up were awesome! Hugo and Kia were awesome too! More

by Dunham918
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kang, George Contakos
Sep 26, 2022 -

Norm Reeves Ford Superstore responded

Thanks for the awesome review! We work hard to meet the expectations of our customers and provide memorable experiences. Congrats and enjoy your new truck!

September 24, 2022

service second to none… My vehicle never been to any other dealer i’m very satisfied with their service… More

by dadoamon28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Sep 26, 2022 -

Norm Reeves Ford Superstore responded

We are happy to hear that our team delivered such efficient, top-notch service! Thank you for always choosing Norm Reeves Ford and for sharing your recommendation of our work. See you next time!

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