Norm Reeves Ford Superstore

I worked w/ Enrique from the beginning to the end . Ordered my vehicle & was there for all my questions . 8 months later vehicle shows up & got us on the road. Ask for Enrique! Do It !!! Ordered my vehicle & was there for all my questions . 8 months later vehicle shows up & got us on the road. Ask for Enrique! Do It !!! More

Great experience and friendly staff. Easy to work with. Great selection of cars. Would recommend Easy to work with. Great selection of cars. Would recommend More

Hi. I am Fritzie and I love giving and making reviews. I want to tell everyone how I was relieved from my worries upon speaking to Rafael. He didn't let I am Fritzie and I love giving and making reviews. I want to tell everyone how I was relieved from my worries upon speaking to Rafael. He didn't let me feel down and Rafael Gonzales listen to what problems and issues I experienced with my vehicle. He's all open and very understanding about the vehicle's trouble and the assurance of fixing the problem and waiting period and the direct phone number to contact him. He is very Calm and Understanding being a Service Advisor. I have had a bad experience in Ford Autonation Torrance where I do regular minor services because it is close to my home since we moved 2 years ago and frankly the guy I thought will be nice he acted rude and never console my worries and gave me false information. Now I am back again to Ford Norm Reeves even though it's far from now on I will do services in this Superstore. They handle their customers Politely, Properly, and with Respect. That is how Rafael treated us with a nice, kind, and respectful gesture. Thank you Rafael Gonzales and the people (mechanics) who did an excellent job fixing my car and for taking good care of my vehicle which I used for bringing my kids to school and picking them up. Thank you for being welcoming, a good listener, and patient with us your customers. May All of you will continue to be Blessed with good hearts. I and my Husband appreciate all the great experiences you shared with us. More

Enrique and Jorge were very friendly and helpful. They offered us water, snacks, and checked in regularly to let us know what the next step in our transaction was. Our Transit order was missing one t They offered us water, snacks, and checked in regularly to let us know what the next step in our transaction was. Our Transit order was missing one thing, but these guys will help us get it fixed with the Ford factory team! We’re stoked on our van for our growing, adventurous family! More

We had such a GREAT experience very helpful and answered every question we had. I would recommend them to everyone!! Ask for Enrique and David great customer service!! Walked us tbrough the entire process. every question we had. I would recommend them to everyone!! Ask for Enrique and David great customer service!! Walked us tbrough the entire process. More

Great service, fast, professional and friendly. Service manager Christy will go out of her way to make sure you are happy. Service manager Christy will go out of her way to make sure you are happy. More

Awesome service Kevin, Martin, sales managers everyone was great I will be lifetime customer for sure everyone was great I will be lifetime customer for sure More

The process of negotiating and financing my new vehicle was smooth without any issues. The staff at the dealer maintained professional at all times. Kia and Akay were very helpful. was smooth without any issues. The staff at the dealer maintained professional at all times. Kia and Akay were very helpful. More

We haggled a little bit on the price but they had the truck we wanted and all in all we were happy. The finance man John and George who set our Ford pass up were awesome! Hugo and Kia were awesome too! truck we wanted and all in all we were happy. The finance man John and George who set our Ford pass up were awesome! Hugo and Kia were awesome too! More

service second to none… My vehicle never been to any other dealer i’m very satisfied with their service… other dealer i’m very satisfied with their service… More