Norm Reeves Ford Superstore

They make promises they can’t keep. Phone calls are never returned or seldom returned. It seems like it’s a scam with all of the warranties and it gets very very confusing and feels lik Phone calls are never returned or seldom returned. It seems like it’s a scam with all of the warranties and it gets very very confusing and feels like a baiting switch. More

Everything was no worry free, got my vehicle back before I knew it. Everything excellent.! I knew it. Everything excellent.! More

Eduardo Millan was super helpful and went above and beyond to assist me through an extremely expensive and unexpected repair. At only 66,000 miles I had to replace the engine in my 2017 ford edge! Afte beyond to assist me through an extremely expensive and unexpected repair. At only 66,000 miles I had to replace the engine in my 2017 ford edge! After reaching out to Ford Corp and the NHTSA, neither one had any assistance to offer. Shame on Ford as they have been aware this engine has had malfunctions for years. Aside from that Eduardo was AWSOME! Great communication and explanation of the problem and great assist with rental car. This was my first visit to Norm Reeves and because of the care and concern Eduardo provided, I will be coming to your store for future service needs. Thank you Eduardo!!!! More

Excelente service and very helpful and answered any and all questions I had about the car all questions I had about the car More

Jorge Velasquez was very helpful with my new vehicle purchase, would definitely recommend him to anyone that needs help with new vehicle purchasing. purchase, would definitely recommend him to anyone that needs help with new vehicle purchasing. More

Tony Ybarra handled the situation well by keeping me informed of testing and progress to diagnosis. Once identified the warranty work was completed and got my F150 back in less than 48 hours. informed of testing and progress to diagnosis. Once identified the warranty work was completed and got my F150 back in less than 48 hours. More

I met with George Vasquez who I have purchased several trucks from. George & I grew up in the same city. We have become friends & I knew that I could trust George with the purchase of a truck for my son trucks from. George & I grew up in the same city. We have become friends & I knew that I could trust George with the purchase of a truck for my son. George greeted me with a huge smile & a hug my wife was shocked because she didn’t know that I knew him. George came through again. My son loves his first vehicle. 2020 Ford Ranger. My wife & I are very happy with the extended warranty, vehicle cost & the overall experience. This is no lie I trust George like family. I turned my boss onto George about 15 years ago & I think Titan Water Technology has purchased around 5 or 6 trucks from him. Our company will be back in the next month or two for another purchase. Kudos to George for always making it a pleasurable experience. More

Isaiah met us and immediately helped us test drive an Explorer. We returned two days later to buy another model and trade in a car because of his help. Explorer. We returned two days later to buy another model and trade in a car because of his help. More

David was fantastic, Mayar stepped up, and Dylan stepped in to help wrap it all up. Nice work gents, thank you for all your help! Very easy buying experience and in the end, Hugo takes care of all the criti in to help wrap it all up. Nice work gents, thank you for all your help! Very easy buying experience and in the end, Hugo takes care of all the critical details. They truly do want to provide 5 star car buying experience at Norm Reeves Ford. Thanks again to these 4. Much appreciated 👍🏼 More

Very professional and prompt with their service. Rafael Gonzales really made the whole getting your car serviced thing pleasant by being open and friendly. Treated me like family and made sure that Rafael Gonzales really made the whole getting your car serviced thing pleasant by being open and friendly. Treated me like family and made sure that I was satisfied. I will definitely be bringing my car back in the future. More