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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,214 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,214 Reviews of Norm Reeves Ford Superstore

January 04, 2025

DeAngelo (Sales) provided outstanding service throughout the entire process. From my first call to confirm the availability of the Mustang Mach-E Premium through completion of the deal, DeAngelo was profess More

by Lyn
Recommend Dealer
Yes
Employees Worked With
DeAngelo D. and Hugo M.
Jan 06, 2025 -

Norm Reeves Ford Superstore responded

Congratulations on your new Ford Mustang Mach-E, Lyn! How exciting to be able to get behind the wheel and enjoy the 10-speaker B&O Sound System while you traverse the roads. We're happy that DeAngelo walked you through each step yet didn't linger too long, and that Hugo quickly put together a satisfying finance plan. Thanks for making the trip and giving us your business! If you're in town again, please stop by.

January 03, 2025

I've been purchasing/leasing vehicles for almost 30 years and Norm Reeves provided one of the easiest and efficient ways to drive off in a new vehicle. The team was timely, professional and an absolute joy More

by iricardorivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine (sales), Shon (Sales Manager) and Kevin (Finance), Kevan Juergens
Jan 03, 2025 -

Norm Reeves Ford Superstore responded

From a car-shopping veteran like yourself, this review is extremely flattering! Jasmine really demonstrated the type of customer service we wish each customer to enjoy. Thanks, too, for the praise for Shon and Kevin! When you're ready for your first service visit, we're available to help. You can book an appointment online! Congratulations on your new ride!

January 03, 2025

The best service friendly courteous I will recommend been coming here for the last 15 years Great service More

by J.rangel39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy crystal lopez
Jan 03, 2025 -

Norm Reeves Ford Superstore responded

We appreciate your loyalty of 15 years! This means that we're doing something right, and we're happy that you're satisfied with the service that your Ford has been receiving. If you need anything else or have any questions, feel free to reach out. Don't forget to review our service specials, too! Thank you!

December 14, 2024

Norm Reeves (Ford/Lincoln) of Cerritos is just the best. Francisco Bretado in the Service Dept is extremely helpful and knowledgeable. Francisco makes sure everything goes smoothly and as promised. I hav More

by Janice Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Bretado
Dec 16, 2024 -

Norm Reeves Ford Superstore responded

Your loyalty flatters us, Janice, and we're glad that you've been satisfied with the Lincoln Corsairs you've purchased! Sounds like Francisco is a part of that longevity in helping your Lincoln SUVs run so well. Thank you for sharing, and we hope to be serving you for many years to come!

December 08, 2024

Borna was super helpful and willing to work with me and my budget to get the car I desired. I was in and out very quickly! More

by Melissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Borna
Dec 09, 2024 -

Norm Reeves Ford Superstore responded

Congratulations on your new Ford, Melissa! We’re so glad Borna made the process easy and enjoyable for you, incorporating your budget. We look forward to seeing you for your first service visit. Thank you!

December 02, 2024

I would like to give a huge shout to Robert in the sales department went in looking for my F250 and he made the deal extremely easy and smooth I highly recommend this dealership not only for the insane inve More

by Codyj98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 02, 2024 -

Norm Reeves Ford Superstore responded

Congratulations on your new Ford F-250, Cody! We're thrilled that Robert could be your guide to a new truck, especially with our massive inventory. Thanks for the 10/10 review for him, and we'll be happy to serve you in the future.

November 30, 2024

I had an excellent experience, Eduardo Milan showed concern for my vehicle repair and was engaged with me keeping me updated on the flow of the work. Definitely will return More

by Rmarco3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwardo Milan
Dec 02, 2024 -

Norm Reeves Ford Superstore responded

That's what we aim to provide our customers--concern for their car's well-being! We're glad that Eduardo could be there for you and your Ford, and we hope to see you in the future. Thank you!

November 30, 2024

Thank you to Mario, Mark, Sebastian and Kevin for making this the easiest process ever on buying my car on my own for the first time! Really appreciate the kindness of the staff and for going above and beyo More

by le.cavin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario, Mark, Sebastian, and Kevin
Dec 02, 2024 -

Norm Reeves Ford Superstore responded

We wish you the best of luck with your new-to-you Mazda, Cavin! We're here to support you through your car shopping expedition, whether you're new to buying a car or a veteran. Thank you for giving us your business, and the praise for Mario, Mark, Sebastian, and Kevin! See you next time!

November 24, 2024

Eduardo did a great job coordinating a massive overhaul of my truck's suspension. Steve the mechanic took extra care to make sure no stone went unturned with making the undercarriage of my 19 year old truc More

by benji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Millan
Nov 25, 2024 -

Norm Reeves Ford Superstore responded

We're so happy that your nearly 20-year-old truck now feels like new again with Steve and Eduardo's help, Benji! Thanks for trusting us with your beloved Ford, and we hope you return for service in the future.

October 25, 2024

Outstanding service by Raphael! He kept. Informed during the entire service time. Best service I’ve ever had. 5stars!!’ More

by Rcrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raphel
Oct 25, 2024 -

Norm Reeves Ford Superstore responded

Sounds like an awesome visit, Rcrain! We're happy to hear that Raphael gave your Ford such good service and kept you informed throughout the process. Thanks so much, and we'll see you next time!