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National Dodge Chrysler Jeep Ram
Jacksonville, NC
821 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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821 Reviews of National Dodge Chrysler Jeep Ram
November 28, 2017
Great Deal The people at National Dodge went above and beyond in helping me out . My 2015 Ram 2500 was one the vehicles affecting by the water pump recall, with. The people at National Dodge went above and beyond in helping me out . My 2015 Ram 2500 was one the vehicles affecting by the water pump recall, with.no time table from Corporate on when parts would be available to fix my truck , my family no longer felt safe in the vehicle. The GM Rob , Shane Wilkinson and my salesman Dave Moran , put together a deal that was more than fair and above and beyond what I expected. More
by Mike
Employees Worked With
Shane Wilkinson , Robbie Yates, David Moran
November 25, 2017
Excellent customer service! After dealing with multiple dealerships and feeling like they were all trying to take advantage of me I am very happy that I found National. I called After dealing with multiple dealerships and feeling like they were all trying to take advantage of me I am very happy that I found National. I called them and was able to get a no-haggle price on a new vehicle and the trade-in value of my current vehicle prior to even driving down. I live two hours away but it was well worth the trip and I would do it again as they have great customer service and friendly staff. I just want to say thank you National! More
by Brandon Diebold
Employees Worked With
Chris Hines
November 15, 2017
Terrible communication Every time I come to this dealership for the most simple things (tire rotation, oil change) I have a ridiculous wait even with a appointment. They con Every time I come to this dealership for the most simple things (tire rotation, oil change) I have a ridiculous wait even with a appointment. They continually fail to keep customers informed on why it takes over two hours for simple service. It is truly an unprofessional experience. I have free oil changes for the life of my vehicle but I would rather go elsewhere because of the wait time. I love my vehicle but the service is terrible. Darrell is the only one who I have experienced that will come out and give you a straight answer. More
by U$emCee1775!
Employees Worked With
Darrell Graham, Averie Fuller
November 15, 2017
Amazing D.J. Was our salesman, he was very accommodating and helpful. I loved the welcoming staff and everyone was willing to help any way they could. D.J. Was our salesman, he was very accommodating and helpful. I loved the welcoming staff and everyone was willing to help any way they could. More
by Rdadc2
Employees Worked With
David Moran
November 06, 2017
Service Recall and service oil change Luis keep me update throughout the service, offered courtesy car, but was not needed. Great customer service. Luis is a very efficient and polite serv Luis keep me update throughout the service, offered courtesy car, but was not needed. Great customer service. Luis is a very efficient and polite service representative. Thank you, Eddie D More
by Eddie D
Employees Worked With
Shop technicians made headlight adjustment perfect., Luis Lopez
November 03, 2017
National dodge review Serve be was great. Jeff Baker is an AMAZING salesman and I won’t chose any other. Customer service was fast and very helpful! Very reliable when issu Serve be was great. Jeff Baker is an AMAZING salesman and I won’t chose any other. Customer service was fast and very helpful! Very reliable when issues arise. Love this place!!! More
by stinkbugg17
Employees Worked With
Jeffrey Baker
November 02, 2017
Good experience I worked with Walter., everything was what I expected. He made the whole experience enjoyable and painless. I will recommend this dealership to any on I worked with Walter., everything was what I expected. He made the whole experience enjoyable and painless. I will recommend this dealership to any one I know looking to buy a vehicle More
by Eric123
Employees Worked With
Lorenzo McNeal, Walter Winston
October 26, 2017
Not Happy! The only reason I come to this service center is the service I get from Mr. Darrell Graham. My last visit, Mr. Graham had to leave. I was there from The only reason I come to this service center is the service I get from Mr. Darrell Graham. My last visit, Mr. Graham had to leave. I was there from about 12:40 to 3:45 for an oil change. Others came in for the same service, their wait time about 45 to 60 minutes. More
by Brinx
Employees Worked With
Darrell Graham
October 26, 2017
Great dealership Actually felt like my dealer cared about what type of car I wanted and not what he wanted for me just to make money. Jeff Baker really worked with me Actually felt like my dealer cared about what type of car I wanted and not what he wanted for me just to make money. Jeff Baker really worked with me in every aspect to trade my car in for a better one! I definitely will be telling my friends and family about them! More
by Rosev123
Employees Worked With
Robbie Yates, Jeffrey Baker
October 24, 2017
Service I had a awesome experience. My service advisor Darrell Graham was wonderful. They did a wonderful job on my car and I will recommend them to family an I had a awesome experience. My service advisor Darrell Graham was wonderful. They did a wonderful job on my car and I will recommend them to family and friends. More
by Breezy 2017
Employees Worked With
Darrell Graham
