National Dodge Chrysler Jeep Ram
Jacksonville, NC
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821 Reviews of National Dodge Chrysler Jeep Ram
Found a great value that took too long to finish the deal. Went looking for our son's first car. Wanted a decent higher mileage car that was at least 5 years old. We found the perfect vehicle. Took for a test Went looking for our son's first car. Wanted a decent higher mileage car that was at least 5 years old. We found the perfect vehicle. Took for a test drive with no pressure from the sales rep. Once we decided to purchase the vehicle we quickly negotiated a price. Up to this point things were moving fairly quickly, which we liked. Then the process ground to a snails pace when it came to the back end paper work to complete the sale. Finding the car, test driving it and the negotiation took less than an hour. Once past that point it was close to 2 hours later that we finally left the lot. Overall we were satisfied with our experience, just wish the paperwork process went faster. More
Service with A Smile My experience with the Service department went well. Greeted with a smile. I must say that everyone is friendly and helpful to make your visit pleasan My experience with the Service department went well. Greeted with a smile. I must say that everyone is friendly and helpful to make your visit pleasant. All employees are welcoming but finding a Service Advisor that will make sure your vehicle is taken care of asap doesn't always happen. Thanks to Darrell Graham my jeep was repaired and ready to go in a timely manner ! More
By far the best dealership that I bought my car from The dealership is very welcoming, I had a wonderful experience here buying my first new car! The salesperson gave me the best deal on my charger. The dealership is very welcoming, I had a wonderful experience here buying my first new car! The salesperson gave me the best deal on my charger. More
Crosstrek I love my 2017 Crosstrek. Thank you and Carson for working with us to purchase this vehicle. I feel that we purchased a car that meets our finances an I love my 2017 Crosstrek. Thank you and Carson for working with us to purchase this vehicle. I feel that we purchased a car that meets our finances and lifestyle. More
friendly and helpful staff This was the best experience we've ever had purchasing a car Mr.Matt and Mr.Jerry treated us like part of the national dodge family thank you 2 for al This was the best experience we've ever had purchasing a car Mr.Matt and Mr.Jerry treated us like part of the national dodge family thank you 2 for all your help and the 2 ladies that helped us with all the insurance set up we really appreciate all you did for us we couldn't have done it without you. yall all made shopping at national dodge the greatest experience in car buying history we definitely will looking are next car at national dodge . sincerely . The Spencers More
Purchase of 2018 Jeep Cherokee Trailhawk I had excellent experience purchasing a 2018 Jeep Cherokee Trailhawk from National Dodge in Jacksonville, NC. This is the third vehicle I’ve purchased I had excellent experience purchasing a 2018 Jeep Cherokee Trailhawk from National Dodge in Jacksonville, NC. This is the third vehicle I’ve purchased from them throughout the years, and I will continue to use them as my preferred dealership. More
great experience! Our salesman came up to us shortly after we arrived, I told him that I wanted to trade in my vehicle for a new car. Told him the monthly payment I wan Our salesman came up to us shortly after we arrived, I told him that I wanted to trade in my vehicle for a new car. Told him the monthly payment I wanted to stick to and he did as much as he could to put me as close as possible. He was very thorough in explaining to me all the features of the car, and made the trade process extremely easy so I was able to walk out with my car at the end of the day! More
Easiest day at a dealer ever In my 10 years in this area I’ve purchased 8 vehicles. 4 of those vehicles were from your dealership. Between the auto needs of wife and myself, I hav In my 10 years in this area I’ve purchased 8 vehicles. 4 of those vehicles were from your dealership. Between the auto needs of wife and myself, I have spent countless hours in and out of dealerships from Wilmington to Greenville to New Bern. I had a great relationship with Mike Waller in your service department on all the vehicles I’ve owned. Because of these relationships, I kept coming back. The exception was two years ago when my vehicle was totaled and you didn’t have a truck on the lot in my price range at that moment. The reason I tell you this is because I’ve never had a more pleasurable experience purchasing a vehicle than I had this last Saturday with John McMiller, Chris (sales manager), and Lorenzo (finance). Prior to visiting National, I returned to the dealership that I purchased my last vehicle from. Amazingly, they were completely unwilling to negotiate their gross undervaluation of my trade value or the overvaluation of their used vehicle. I stopped in to National and from the moment I got there until the moment I left I felt I was being treated properly. These guys were friendly, personable, understanding of my needs and requirements, and really worked with me. I was able to joke and make smalltalk while conducting business, making the whole event feel like I was just hanging out with friends. John continues to take care of me three days after the sale, and that shows a true dedication to his trade and his customers. I’ll not soon forget this experience. I will recommend John McMiller to anyone that is in the market for a vehicle. Moreover, National will be my first stop every 2 - 3 years that I get the “new car itch”. Regards, Jerry Collins More
Ram 1500 The team at National Dodge was one of the best experiences that I have done business with. I was very hesitant to go to the dealership because of what The team at National Dodge was one of the best experiences that I have done business with. I was very hesitant to go to the dealership because of what I was trying to accomplish. I had already spoke to Betty over the phone and just did not think that a trade would be possible. To my surprise after negotiating several different prices I agreed to the trade. Betty and Chris went above and beyond my expectations. The dealership is clean, friendly, and courteous to the customers. I would highly recommend National Dodge to anyone in the market for a new or used vehicle. More
Amazing sales and customer service! My experience with the sales rep, Jeff Baker was beyond amazing. We communicated via text and phone and coordinated a great deal with my trade-in veh My experience with the sales rep, Jeff Baker was beyond amazing. We communicated via text and phone and coordinated a great deal with my trade-in vehicle so that my family can get into a new Pacifica. My husband and I had a certain budget and Jeff worked hard to make sure we stuck to it and got what we wanted. The speed of closing the deal and friendliness of the staff towards our two little girls was beyond refreshing. Thank you for an awesome car buying experience. We will definitely shop here again for any future visits and recommend to friends! More